First time patient and Dr. Pollard was amazing from beginning of the appointment all the way to the…read moreend. When we made the appointment they told me what to except, what the tests consist of and what to bring if need to bring in something. The location was easy to find in the shopping plaza and plenty of parking. Check In was fairly easy for a new patient, we filled out most of the paperwork online prior to the appointment. The receptionist was super friendly at 8:30 am, she took her time explaining everything including the insurance process. After Check in, we literally didn't have time to sit down, we were taking back to a room. Our nurse (who's name I can't remember) was fabulous. She explained the appointment to me and my child. She answered and questions he had or just concerns and even made a couple of jokes. Once Dr. Pollard came in and did his assessments, we were off to the testing. The nurse did exactly as expected and tired to go as fast as she could with the needles. Needless to say I wasn't prepared enough nor exactly explained how the testing procedures went. They told me scratching but it was a bit more than that. For an 8 year old is was a bit painful. So were the next under the skin test as well. But overall we came for a purpose and learned a lot about my child's allergies. They were extremely patient with us and super understanding of my child's temperament. Dr. Polland explained the results and treatment options with ease. He didn't rush off, he answered all of our questions and concerns. He even went into depth of my child's allergies and what to except out of life. Very thankful for the referral from our pediatrician. I am grateful to have Doctors that provide treatment with care.

I highly recommend this office. Dr. Livas. actually spends time explaining things to you. I don't…read morewrite many reviews but I had to for this office. All of the staff is friendly and very helpful.. A great office!

This is a great office. First, it is one of the best organized offices. The appointments are not…read morelong, nor is the wait time. Yet at the same time you are given a very good exam and time to ask questions. Second, Dr. Livas and his assistants Rose and Sara are very competent, very friendly and very knowledgeable. Dr. Livas especially knows how to make new patients feel welcome and old patients appreciated. We generally see Rose, which makes for consistency. Third, we've seen results; our allergy and asthma symptoms have decreased. We wholeheartedly recommend this practice.

I have a severe food allergy and have environmental allergies and have had such bad experiences…read morewith allergists in Louisville. So much so, that I've just not seen an allergist for 8 years. I really wish I'd found this place and Dr. Smith sooner! He is INCREDIBLY knowledgeable and current on policies and updates in the allergy space. And his staff were all very kind. Go here instead of the other allergy group that's monopolized Louisville and only ever treated me as a number. 5/5 stars!

I've been living in the Ville for over 5 years now, and with that comes allergies. After struggling…read morewith a rotation of various decongestants, I decided to go ahead and get tested. Dr. Smith is located in a strip of medical offices behind Amish Hills furniture (turn at the Subway). His nurse takes careful time to go through the testing process with you, and then the Dr. comes in to review. My first testing appointment really did take 4 hours, so know that going in. Vials can be delivered around town for your shots, so other than Drs. visits if it's not convenient to you know you won't have to be there weekly. The office staff is welcoming, most insurances are taken, and office hours are extended on Mondays and Wednesdays for those wanting to go before or after work. I've recommended it to family members who are now patients. It's helped me breathe much easier!

The staff here is extremely friendly. Come here on my lunch hour to get my allergy shots and the…read moreturn around time is pretty quick. I suggest not coming during the noon hour on Fridays. That time seems to be quite busy. I still get in within 20 minutes, but you will wait longer during this time. Other than that, I have been seen within 1 or 2 minutes for my shots. I have had one appointment here and that was quick as well. Even with their computer system being down. If you are near this area, I highly recommend coming here. They have shot hours Monday through Friday with extended hours on Thursdays.

Had a follow up appointment with Dr. Jones, he and the staff are great! Very easy to talk to. He…read morewent over lab results in a way most non-medical people can understand! Plus the nurses go over how to use what ever new medication or inhalers that you might switch to. The staff definitely makes you feel like a human and not a number!

Dr. Sosnin decided to end our patient-doctor relationship on Feb 8th that I was moving on to…read moreanother practice in April. He said once you tell a physician you're leaving the practice - the service ends. I've left other practices and have NEVER been told that by anyone. Dr. Sosnin set up several referrals which required transportation referrals as well. His office has yet to complete them. These are all referrals made weeks prior to his ending service. Today I was informed he would not complete them because I was withholding medical information and I was being rude. How is it rude to expect a physician to do their job? He also refuses to complete the paperwork on my wheelchair (present one is broken). He says my new female physician can do it when I see her in April. I have never seen a physician have a hissy fit. This was completely unprofessional.

Great first time experience. I was able to book an appt within 48 hours and booked it online very…read moreeasily. Practitioner was fantastic. I went to the Brownsboro location. A+ experience.

I want to take time to Thank Becca in this office. She was…read morepatient, kind and funny! She explained everything to him the good, the bad and the ugly. That was something that made my brother's appointments so much less stressful! Also Doctor Sohi was also great explaining everything and being patient. I would definitely recommend!

Thrilled to find a professional and capable allergist in my own town. The staff are friendly,…read moreknowledgeable and treat me like a person, not a number. Thankful for the much-needed allergy relief and personalized service.

I made an appointment with Dr. Ingwersen after having several bad experiences with my former…read moreprimary care doctor. Dr. Ingwersen validated everything I told her on my first consultation/visit. After meeting with her I was referred and sent to 2 specialists, one of which was an allergist. My former doctor just shrugged off my allergies and basically told me to deal with it. Thanks to Dr. Ingwersen I am now at maintenance level of allergy shots and feel better than I have in years. I spent 5 years with my former PC physician and 10 minutes with Dr. Ingwersen. She gave me more care than he ever did.

I spent hundreds of dollars and most of the last year of my time with this office, only to be told…read morethat it wasn't something they could help with. Don't waste your money or your time.

From the owner: Treating both children and adults. read more