The service I receive is always friendly and enjoyable. Fun!! All the clothing selections are…read morestylish and beautiful.

OMG WOW what a super boutique. I was on the way from Birmingham to Auburn to meet friends from…read moreschool. I just happened upon this shop in Mountain Brook, Alabama!!!. This is a heck of a nice store. But the prices are a little high for me. I could have bought shoes all day long. Staff is nice too.. Can't wait to go to work and earn enough to buy everything here. Oh well, maybe in a year or so. :)

Best staff best selection best experience and the owner i purchased 5 pair and the staff has…read morebeen absolutely finamnal two me i want buy any where else in town and the owner jj is the sweetest!!!!

Wow you still don't get it. Glad you posted so people can see straight from your mouth the lack of…read morecustomer service you offer. First of all I was very clear about our needs that day and stated them clearly in my review well. I made any kind of statement that morning that I would not be purchasing from you ever! Furthermore, after your refusal to help I stated that my husband and I both wore glasses and had you helped us we would have chosen you for future needs. Also, if you had been kind to my son and I and helped him find a style that suited him, you never know, we may have gone ahead and purchased them from you and then went to lens crafter for a quick pair that he could use later as his backup. Secondly, what you sadly still fail to understand is the concept of customer service. Every time someone walks in your store there is no guarantee they will purchase from you. I was still a potential customer that day and for future needs. Had you treated us like the customers that we were I would have been back. My husband just reminded me this week he needs new glasses and so do I, if I had had a good experience with you we would be coming in for ourselves. Too bad.

From start to finish, the PGs (Pizitz Gang) made my experience at Warby a smooth one. While I…read moreremain happy with my eyewear choice, the experience was truly the icing. Little doubt about where I'll be going for my next pair. B. Russell

One of the opticians was so patient with me. I don't remember how many glasses I tried on, but it…read morewas a lot. She helped me order my new frames and I love them! The optometrist was also professional, personable, and performed my exam quickly! I would definitely visit again.

If you don't want to feed the Luxottica monster (my friend G told me that they dominate the the…read moremarket, as well as own LensCrafters and Sunglass Hut), iiis is a perfect way to rebel. The design of the shop is quite funky and artsy (be careful not to fall into the pit!) and has all of the frames out so you can try them on as you like. I hate when all the frames are under lock and key; it really hinders the trying-on process. I checked out a couple of eyeglasses places in Birmingham and found myself drawn to the more obscure and unique frames at iiis. No Ray-Ban, Prada, or Vogue here. The ladies are all very nice and are very helpful and patient if you take hours to decide on your frames (ahem, me). Low pressure sales tactics. They are happy to help to find frames or if you want to browse solo, that's okay too. Plus they will even write down the glasses you're considering, both in their book and on a little card for you to take home. I'm not crazy about the location of Five Points but at least it's centrally located. iis is a little more expensive than what you might pay at other places but rest easy in the knowledge that you've got a very special pair of frames and are supporting a locally-owned shop. I did consider buying eyeglasses online but you just can't get personalized service like this online. This is great if you need adjustments later on. I'm very happy with my handcrafted-in-the-USA hipster specs!

Unique, top designer quality drama and lenses. Pricey but impaired to Ray Ban and other top…read moredesigners. Moscot was the brand that fit my pleasure.

My husband and I usually visit the other location in Birmingham for our eyeglass needs, but with…read morethe kids in tow, we wanted some place with easy parking to get in/out with them. So we came to the Summit location. Along with everyone else in the city. On a Monday afternoon. They had a waiting list, but they did not abide by it, and tended to customers that came in after us. Super frustrating when dealing with two littles. Will visit the downtown location from now on.

Very mixed feelings about this place Staff excellent and…read morevery helpful. Problems occurred when I received the totally wrong pair of glasses with wrong prescription that I could not use or see out of. Thus began long customer service phone call to correct the process with the claim that I had to pay extra to receive the new correct prescription. So very disappointed! ! there is a huge disconnect between customer care in the store and the manufacturing. Presently i am on hold with a very polite customer service rep who is trying to find the EXPERT team to help her give me a new pair. I would very much like to talk to a CUSTOMER Service rep. I find it very disappointing that Tamara and DR. Drew worked so hard on their end but experts are pitiful. ELITE SUPPORT IS SO VERY

Everyone in this office is so friendly, and my appointments are always quick. I've been seeing Dr…read more Ansley for the past few years. Highly recommend!

Was my First time there. Was greeted with a nice welcome and…read moreDr Amanda Duty was very sweet ,took her time to explain to me what the difference between glasses are , which I haven't had the pleasure of before . Place is very clean and with a wide selection of glasses. Would recommend this place to anyone looking for a new optician.

I had the chance to visit this location recently. I must say, it's a great place to catch some live…read moremusic, grab a bite to eat or relax and enjoy a cocktail or beer. There are several restaurants to select from for all budgets and tastebuds and a couple of bars and places that sell sweet treats. Every vendor we encountered had great customer service with a smile and were very helpful as we looked over their menus. There's even an exercise studio on site as well. There is plenty of seating near the stage, and near the restaurants. Most of the restaurants serve you by having you walk to a small window to place your order and when your buzzer goes off, you return to pick it up. We went on a Friday, so it was crowded and a lot of kiddies were running free, lol. We didn't get to stay to hear the band, but will vowed to return on another evening to check out the entertainment. The big screen had the Master's Tournament on for those that wanted to view it. I remember there were other vendors located there I was interested in trying out when The Edge first opened that are no longer there. Overall I enjoyed my visit here and look forward to my next one. Pro Tip: Check their website to view current tenants. They seem to change frequently.

The Edge is LEGIT!! I really like it here and enjoyed myself…read more My first time here , recently was such a nice time. I have zero complaints. This gem is a great addition to the area! . It's perfect to grab some food, a cocktail , a sweet treat or coffee... you name it! There's something for everyone! I especially like the large screen. I envisioned myself watching some Alabama football in the fall! Roll Tide. But yeah , I know I'll be back at The Edge for some more fun in the sun!!! Highly recommend and it's great for families!