Christina is a manager or the store manager of the sunglass hut galleria, she is awesome!! and…read morehas helped my mom and me several times!! she's great!

Came in to return a pair I decided wasn't for me and they helped me quickly and without hassle…read more They also recommended me a new pair and gave me the exact model number so I could order it online. Shout-out to Thomas!

If you don't want to feed the Luxottica monster (my friend G told me that they dominate the the…read moremarket, as well as own LensCrafters and Sunglass Hut), iiis is a perfect way to rebel. The design of the shop is quite funky and artsy (be careful not to fall into the pit!) and has all of the frames out so you can try them on as you like. I hate when all the frames are under lock and key; it really hinders the trying-on process. I checked out a couple of eyeglasses places in Birmingham and found myself drawn to the more obscure and unique frames at iiis. No Ray-Ban, Prada, or Vogue here. The ladies are all very nice and are very helpful and patient if you take hours to decide on your frames (ahem, me). Low pressure sales tactics. They are happy to help to find frames or if you want to browse solo, that's okay too. Plus they will even write down the glasses you're considering, both in their book and on a little card for you to take home. I'm not crazy about the location of Five Points but at least it's centrally located. iis is a little more expensive than what you might pay at other places but rest easy in the knowledge that you've got a very special pair of frames and are supporting a locally-owned shop. I did consider buying eyeglasses online but you just can't get personalized service like this online. This is great if you need adjustments later on. I'm very happy with my handcrafted-in-the-USA hipster specs!

Unique, top designer quality drama and lenses. Pricey but impaired to Ray Ban and other top…read moredesigners. Moscot was the brand that fit my pleasure.

Excellent Customer service. Got a pair of Ray Ban Meta glasses and I love them. The service…read moreprovided by 2020 optical was excellent. They shipped my glasses to Chicago with no problems.

Just bought my first pair of glasses from 20/20 Optical in Bessemer. I needed reading classes…read morebecause I sit in front of a computer screen so much. Good selection with awesome personal service. 24 hour turnaround! I have never gotten that anywhere else that I can remember. I am planning to go back soon and get some driving glasses. I usually go to Costco to get glasses because they are good quality and relatively cheap. But I am going back here next time for the excellent quality and service. Sometimes even an old cheap guy like me is willing to pay more to get more.

Best staff best selection best experience and the owner i purchased 5 pair and the staff has…read morebeen absolutely finamnal two me i want buy any where else in town and the owner jj is the sweetest!!!!

Wow you still don't get it. Glad you posted so people can see straight from your mouth the lack of…read morecustomer service you offer. First of all I was very clear about our needs that day and stated them clearly in my review well. I made any kind of statement that morning that I would not be purchasing from you ever! Furthermore, after your refusal to help I stated that my husband and I both wore glasses and had you helped us we would have chosen you for future needs. Also, if you had been kind to my son and I and helped him find a style that suited him, you never know, we may have gone ahead and purchased them from you and then went to lens crafter for a quick pair that he could use later as his backup. Secondly, what you sadly still fail to understand is the concept of customer service. Every time someone walks in your store there is no guarantee they will purchase from you. I was still a potential customer that day and for future needs. Had you treated us like the customers that we were I would have been back. My husband just reminded me this week he needs new glasses and so do I, if I had had a good experience with you we would be coming in for ourselves. Too bad.

My experience here was great! The office atmosphere had a laid back vibe with creative touches…read morethroughout. The employees are so kind and helpful towards your needs. This was my first visit to the clinic and with Dr. Palmer. She was very attentive and also just as kind as the employees. There is also a location in Sylacauga. I highly recommend this clinic if you're looking for a new eye doctor.

I started using Eyes on Chelsea Vision Care about a year ago. I got tired of the poor service at…read morethe various Callahan Eye Clinic locations where you had to sit and wait for hours. Callahan's main focus is production and they overload their Doctors, not caring about patients. Dr. Jessica Palmer and staff did a great job. I bought several pair of glasses to fit in frames that had glasses that were scratched. Perfect fit. Also, I had an eye emergency. I had a big splinter in my eye from a table saw creating sawdust. They took it right out. Thankfully, I did not have to drive to Callahan and sit for hours. The Doctors are easy to talk to. The fellow that adjusts glasses is very professional and good at what he does. I recommend them highly and am happy they are now very close to where I live and work.

My wife was advised to go here for eye exam. She said his staff and the Dr are all about the…read morecustomer. The Doctor said he would not send you to get unnecessary surgery when he can do something to help you. My wife highly recommends them highly.

Paid 700 dollars for frames and lenses I cannot use. Wanted same lenses that I used previously…read morethru this business and was told they were Workspace lenses when I bought them. Asked for the same lenses with updated prescription that I thought I had on original glasses. They ordered progressive lenses that I cannot use and they will not refund. They offered single vision lens instead with no cost to me. The progressives are WAY more expensive than single vision. Somehow I am supposed to know that what I paid for at this business a couple of years ago is NOT what I received. I was told work space lens with blue light blocking. That is what I asked for this time (assumed that is what I had on glasses bought from Rogers previously). No refund, Chandra is very rude, and this business is buyer beware! I have asked to speak with Krista (one of owners) but request denied by Chandra. I was respectful to this company requesting a refund, but was shut down quick, hard, and fast saying no refunds. This is the fault of the business that was NOT even the same lenses as I was told I had received before.

Excellent frame selection. Frame suggested has looked great and multiple compliments on it…read more Progressive lenses are working great from using my phone, computer, or driving. Very happy with my glasses.

We have been using Sasser Opticians for 20 years. We have always received the best care from every…read moreemployee. I would highly recommend John Sasser.

Great service! The Doctors are very attentive and ask a lot of questions to best support you eye…read morehealth.

Dr. Sanford has been my doctor for years. She cares about eye health deeply. She watches for…read morepotential tears and looks at your eye pressure consistently. They have a wonderful selection of frames and make excellent recommendations. I feel well taken of every time I visit!