I had surgery on my foot last December and everyone was really nice. Every person from the intake…read morestaff to surgery and anesthesia was very nice and answered questions I had and provided after surgery expectations. Parking was readily available, and directions were easy to follow, coming from Indianapolis to their location.

Great staff and facility. I work in the medical field and this surgery center is well run and staff…read moreis excellent. They are very well run and professional.

If I could give this location zero stars I would. After bringing my baby in because he hit his head…read morewhile playing they called DCS because they said they have to report this kind of an incident. Absolutely deplorable system. Do not bring your children into this location. Take them to a doctor you trust.

Very terrible Service. that bastard of a "Dr." that came in the room denied to treat my daughters…read morewart on her foot and said "thats a dermatologist issue" and walked out. Mind you I took my son in there to get his removed a month ago by a different Dr. same issue same urgant care... but for some reason this "Dr" that came in couldn't treat my 9 daughter and made her feel like crap. she's in pain and we are now going to another urgant care for help. Do NOT GO HERE IF YOURE BLACK!

Dr David Campbell oncology and his team made everything less anxious for me for sure. He removed…read morethe cancerous growth from my face and although it looks absolutely horrible to me right now it sure beats dying from it later well at least to me! Stitched from eye Socket to just under jaw line

Quality of care: nil Staff is combative and argumentative…read morewith patients, often by withholding medications and options for medications, simply for insisting the best treatment protocols for your condition; regardless, asking questions when seeking appropriate answers is considered to them insubordination and they will argue with you (they even threaten to take TV privileges away if you persist). The truth that they are lazy, and they're satisfied with their fat take from taxpayer dollars for doing a substandard job. Instead of working for admiration and respect, they take on honors made for themselves, but do not live up to them by earning their keep. They're not asking for people's opinion on that either. Household hygiene is poor, as shown.

Dr Simmons was recommended to me by my daughters' pediatrician for my two girls, for when they…read moreturned 18. I was not disappointed by this recommendation! When my insurance changed, she became my doctor, as well. Dr. Simmons is respectful, taking the time to really listen. She has a calm and peaceful demeanor. Whenever tests were ordered, I never had to call for the results - the office was proactive and always promptly called me.

I have been going here for years, Dr. Idella Simmons bed side manner is phenomenal, she is patient,…read morekind and fun to talk to. I feel like she is very informed on a variety of issues and keeps up on her licensing in a very timely manner. I love that we just don't focus on medical but talk about life and family. She is a PCP not a specialist and I am thankful she has referred me to some excellent doctors, who see me on a regular basis for other issues. She is in contact with them and is up to date on my overall health and care. Booking and communication is easier than ever now with the online portal. I'm not happy that she had to sell her practice, but it is almost impossible for a doctor to be independent now days, and completely understand the reasoning behind it. She's done great with all the changes and I know will continue to do so. I feel very confident in referring her to family and friends! Thank you!

I retired from the Army in 1997. I served in Airborne Special Operations for many of those years…read more On one airborne mission my parachute didn't open and I hit the ground REALLY hard. Needless to say I survived, but I suffer today with pain from the injuries I got from that mission. The medical staff at Roudebush veterans hospital are helpful and do their best to alleviate my pain. Over the years I've gotten better, but I've realized I won't completely recover. You learn to live with that. I volunteered to do the hard stuff and I had a blast doing it. It just happened to bite back, but I'd give anything to be young again so I could do it all over. My hip incurred some long term damage from the parachute accident, so I recently had it replaced. The hospital staff was great and not only prepared me for surgery, but gave outstanding care during the recovery period. The physical therapist gave me helpful exercises to accelerate my recovery and it worked perfectly. The whole process was exceptional. Just FYI.....parking is a scarce commodity there, but eventually you'll find spot. It's always nice to encounter other veterans while there. Their encouragement always helps.

I have had repeated issues with getting help for pain management at this VA. The Dr filling in for…read moremy PCP actually refused to prescribe what the pain clinic recommended and said I have to wait til my pcp returns in several weeks. I talked to every department i could think of and almost everyone says i need help, but nobody actually helps. I have heard "learn how to live with it" "I will not help you" and "thats for X department" and then i get kicked back and forth with nobody doing their job and helping me. I now have the crisis line on speed dial because of this ordeal. Only a very few people have taken the time to try to help me come up with solutions. I would advise having a pcp outside of the VA so you have someone you can reply on in case this happens to you.

IF you ever get to see the provider, the drs are phenomenal. We have been going here for years…read more However, getting ahold of anyone, and online apts are virtually impossible. When we finally get seen in office, the drs are super knowledgeable! But the experience prior and after are very frustrating. Today I had a virtual apt scheduled for 2:40, it is 3:26 currently. I've tried calling, sending an email and using the app- have not gotten ahold of anyone. The communication unfortunately is absolutely not good :/ Drs knowledge- 100%, everything else.... 20%

As a first time parent I chose this practice solely because they do not force vaccinations. I have…read morean eight month old. They were happy to get our business initially. Booked first appt after birth with ease. Every step of the way after that has been difficult & unprofessional. They never answer the phones. I'm not being dramatic, not once in eight months have I been able to get anyone on the phone. They advise to book within the portal. ANYTIME I submit a request, it's a delayed response. 8 days ago, I called, no answer. Sent a portal message explaining it was an urgent medical matter that I felt she needed seen for that day. The contacted me back today, 8 days later. I 10/10 do not recommend. If you prefer a more holistic approach with peds that don't push vaccinations, there are other much better offices than this.