Mandie always does such a great job with my highlights! Always a nice ambiance and all of the…read morestylists are very kind.

I had been going there for 4 months. The whole purpose was to slowly lighten my hair a little. They…read moresaid you can't just color it lighter, you need to lighten the hair. The first visit I told them my hair goes darker than the shade so to please not put a dark dye on my roots. They also applied a glaze (I think that's what they called it) that would lighten my hair one tone in just a few areas. They said it wouldn't damage my hair. They ignored my knowledge of my own hair and dyed it too dark and it felt really dry and damaged once it dried They were nice enough to give me a conditioning treatment the next day to fix the dryness. I kept going back and on one occasion I went home with dye still in my hair because it wasn't properly rinsed. Stained my coat and had to jump in the shower to rinse it off. The last visit I asked my same stylist if we could go a bit lighter. She told me she would do 40% of the lighter tone. After my appointment I was horrified to see I had a very visible stained forehead and then noticed my roots were darker than the rest of my hair . I texted her the next morning and she said she would color over it with a lighter color. Huh? They told me initially that you can't do that, plus it's recommended you wait to color over color at least 2-4 weeks. So I wasn't feeling comfortable with doing that. Of course it was right before my birthday so I was pretty upset. I asked for a refund. The stylist was always very kind and professional which is why I kept going back despite all the incidents that were upsetting. The reason I am not going back and never recommending this place is because one of the owners was absolutely horrible when I talked to her on the phone. She displayed the opposite of serenity. Horrible customer service, lack of kindness, rude and didn't let me talk. Not to mention she didn't apologize once for dying my hair too dark. Instead she yelled at me for texting the stylist. And added that I wasn't charged enough for the services. Really? So I didn't pay enough for all the aggravation and mistakes? Being an owner it would be a good idea to be professional, kind, try to make up for the mistake and at the very least have some good manners and apologize for what happened. If you want a serene experience I wouldn't recommend this place, especially if something goes wrong. Which is when customer service really counts. If you don't mind careless mistakes, wrong hair color and unreturned calls, this place is for you!

When I say amazing... I mean amazing! I had a hair emergency and they came to my rescue. Jaiden…read morewas excellent- matching my base color- adding highlights-iykyk- this is a big deal. Bonnie was beyond accommodating and friendly as was everyone else in the shop. Batchelor no 154- I am wedding guest ready!

A perfect place for a lovely haircut. In a nice location, offering a student discount for…read moreuniversity students.

The environment inside here is very chic. It's small but has great stylists who really take their…read moretime with you. Every experience I have had has been positive.

Shampoo bowl water goes from scalding hot to ice cold throughout the entire shampoo. Painful and…read moreunpleasant. Root color was applied by stabbing & jamming the brush into the scalp. A brush stroke method was not used. No matter how many times I mentioned that it hurt she continued stabbing the bristles into my scalp. A painful experience.

I'm very disappointed with my experience regarding a gift card purchased from this salon. Some time…read moreago, I treated my mother and fiancée to hair styling services here before our engagement party, and we had a great experience. Because of that, I also purchased a gift card for future use. Recently, I tried to check the balance online, but the system requires both the gift card number and a phone number. When I purchased the card in-store, I was never asked to provide a phone number, nor did I give one. I called the salon directly, and they confirmed they can see the balance in their system, yet I was told I still cannot redeem it. That is extremely frustrating. If the funds are visible and valid in the system, there should be a reasonable way to access and use them. There is also no expiration date listed on the card. The salon itself does quality work, and I would have gladly given 5 stars based on service alone, but this issue is unacceptable. As a business owner myself, I know how important it is to accommodate customers and resolve situations fairly. I sincerely hope management takes the time to review this matter and make it right.

End of June I went in for the first time. Cut, and Highlights, a full head and I requested very…read moreblonde w a picture. I am an ash strawberry w low highlights NOW! The thing is she let me walk out knowing full well it was dark - I asked her did she feel it was going to lighten up? Nothing. I was packing to go on vacation for 2 weeks-I was helpless $300. I can not recommend.

I just wanted a trim and new layers so I figured anyone certified to do hair would be capable of…read morethis... boy was I wrong. I highly recommend going to a legitimate salon. I could've done a better job in my bathroom. So angry.

Ive had 2 haircuts here, 1 good, 1 decent. I think they are new, so i hope their customer service…read moregets better. The first time i had a wonderful stylist, but the second time around the stylist barely smiled. She didnt ask enough questions and there wasnt enough attention to detail. She made no attempt for a recommendation or her professional opinion. Just asked how i normally get it cut. Again, i think the cut was good, but definitelt not in the top 10 cuts ive had in the past 3 years. I had a companion and her hair was long. And she had a cut, after tip, i think we ended up paying 60+ bucks... Overpriced! My hair should only be $10 and maybe hers, $30 the most. Thats a $20 overcharge in my opinion.

I oversaturated my hair with color and wanted highlights to give it dimension. Jackie did an…read moreexcellent job! The color was perfect. She was also very aware that my hair was already somewhat fried, so she monitored the bleach so there wouldn't be too much damage. 4 stars because the noise level in the salon was high. I really needed to relax. Staff there was helpful and professional.

I have been seeing Emily here for almost 8 years (we figured out our 8 year anniversary is in…read moreAugust...) She has been thru the ups and downs of my hair journey! I can't imagine experiencing this anyone else! She did my wedding hair, keeps my thin hair healthy, and never lets me leave the salon without a smile on my face. I've NEVER left here unhappy. The vibes and staff are all amazing. I recommend Emily to EVERYONE that will listen. Thank you so much Emily for all you do! I cherish you and your MAD HAIR SKILLS!

Woman that waited on me warmly greeted regulars. She seemed rather short with me…read more The woman insisted my roots are a 2 and the bottom of my hair is a 4, told me flatly I need to match any grey hairs I have to the darker ones. I have light brown, dark brown, almost black and some reds in my hair. She said my hair is tinted on the top, I told her I used an herb treatment, she corrected me and said it's still a tint. I wasn't having a good interaction with this staffer, she seemed combative and rather argumentative. This may be why folks would rather guess and try their luck on Amazon.

Excellent service every visit. I get roots colored monthly. Beautiful color! Love the product free…read moreof PPD, parabens, etc.

I had a terrible experience when getting my haircut and felt really rushed. When getting my…read morehaircut, I was asked personal questions that made me uncomfortable.

I was in the store recently and had to wait 45 minutes after signing up online; even then, people…read morewho would walk in immediately got sat for haircuts. Once I was finally in the chair, I was barely conversed with, and I asked them, "Busy day, huh?" and just got snarky comments back for the rest of the cut. Just trying to spark conversation. The haircut was subpar, and the back of my hair was slanted. The only reason it's a 2-star and not lower is because of the price. Would not recommend going to this location.

Best place to get trimmed up,good people and very professional ladies I would recommend this place…read morefor a cut

Edge is good, no complaints. My gal is Julie. I'm 83 and the edge experience makes my day…read more...makes me feel spiffy, clean, alive!

I liked my hair after but my hairdresser was silent and judging. My hair gets very tangly after…read morewashing it and she did wash it. Elana,(my hairdresser) looked at me with a concerned look.She said, " Fo you brush your hair everyday?" I said yes. She said," It's really knotty." I won't be coming back.

It was only a hair cut to start! I had been to 3 salons prior to coming to Salon Bliss. My hair was…read morea complete mess and Sophia cut it beautifully! Sophia knows what she's doing and she does a great job! My next trip is color! Thank you Sophia!