Very pleased with the courteous, professional service! I was able to get an appointment quickly…read moreand the equipment I needed

My 95 year old mother needed a hearing aid so she went with a friend to Decibels. She is blind in…read moreone eye and half blind in the other so we felt that getting professional help was necessary. The cost of the heating aids was $3,000. We were told that there is a 30 day trial period and a $350 charge to replace a lost hearing aid. Unfortunately, my mother lost one hearing aid during the trial period. When I called them about the list hearing aid, they said it would be about double that amount. After I told them that was unreasonable, they said that they would charge her $350. The hearing aids cost $3,000 and that seemed reasonable. I was led to believe that the payment of $350 resolved the lost hearing aid issue -- but it didn't. That was clearly a deceptive business practice. She tried a second set of hearing aids, but they were too small, and they would fall out of her ears. So she returned them. At that point, she was out of options. An over the ear type would not work because she can't lift one arm over her shoulder. When my mother said she'd like her money back, she was told that she'd get only $1,500 back. They gave her one hearing aid, but what good is that? They said my mother signed the purchase agreement and it stipulated that she'd get only half back. They claim that the contract says the $350 pays for a replacement but she's still out $1,500 plus the $350. But ask yourself, would you expect a 95 year old, nearly blind woman to read the fine print in this contract? None of this information was mentioned to me or to my mother. The sad part is that now that my mother got burned by this company she's not interested in looking for another hearing aid. My advice -- STAY AS FAR AWAY AS POSSIBLE FROM THIS COMPANY.

I have found in my journey with hearing aids that the devices' lifespan seems to be about 3 years…read more First fitted almost nine years ago, and I am going to be fitted for my third set. I have been loyal to Collier Hearing Center and also loyal to the Widex brand. Purchasing hearing aids without medical insurance is expensive. One caveat, I do purchase the high-line hearing aids. I've found through years of use that a telecoil is a must-have for me. Our church is equipped to broadcast on the telecoil frequency. I no longer have an excuse for not hearing the priest. :) My biggest problem is a crowded room with conversation. This set will solve some of that problem. So at the next Yelp event, if I nod and smile, they didn't solve the issue. If I nod, smile, and engage, then I can hear.

From the owner: Good Customer serviceread more

I didn't think Dr. Kane was up on the latest techniques, he took too many vacations and told me…read morethat I needed a doctor at a teaching hospital. I wouldn't recommend him

My family & I love Dr Kane. Great doctor and very personable.read more

I've worn a hearing aid for about 40 years....7 different hearing aids through the years, with 7…read moredifferent audiologists. I feel confident that the new aid, that was ordered (after testing), will provide the capability that I require. This office was knowledgeable and explained answers to my questions.

The worst aftercare I have ever experienced. They don't answer phone calls or emails. Even though I…read morehave a warranty on my hearing aids I have had to go elsewhere and pay for numerous repairs of Phonak hearing aids in the first 6 months

From the owner: Audiology Hearing Aids…read moreHearing Tests Tinnitus Hearing Aid Repairs Hearing Aid Batteries

Darlene and her team at Audiology and Heading have done a great job with my wife, as well as my…read moreparents who wear hearing aids. They offer a range of hearing aids from basic to rechargeable and Bluetooth, and work with your insurance.

Have had several visits over time. Always treated superbly, and results to what I had hoped for…read more I am a Phonak user, and they adjust it to approach my hearing as a youth so many decades ago. If there is such category as ear/hearing maintenance, they (both) dominate in my opinion. Five stars

Stay clear of these scammers who pray upon the elderly! Auditory Associates uses delay tactics to…read moreavoid providing satisfactory results to their elderly customers and then hide behind this delay (that they created), claiming their hands are tied because too much time has passed! Sadly my 84 year old mother paid over $7,000* to this company for in-the-ear hearing aids. What she received was ill-fitting and poorly performing hearing aids that were unusable. Despite my mother's repeated attempts (7 in-person appointments with Yoelkis Valdes and multiple telephone calls over a 7 month period), to rectify the situation, she was repeatedly told that she needed to "adjust" to the fitting changes, and that "in time", her brain would adjust to the hearing aids. This was simply not true and the so-called adjustment never happened as promised. This process of adjustment and subsequent waiting as instructed by the people at Auditory Associates was simply a veiled attempt to delay the window that my mother had to return the product! When my mother asked for them to either return her money OR provide her with a similarly priced over-the-ear solution, the only solution that regional manager Damian Ferrone was willing to offer was to re-make the product and start the entire maddening process again! That is the definition of "insanity" - doing the same thing over again and expecting different results! My mother acted in good faith, tried repeatedly to resolve this matter with their on-site staff, who pushed back and delayed, then hid behind the defense of timing, and claimed that my mother was "outside of the window" that she could return the hearing aids. She paid $7,000 to these unscrupulous people who left her with hearing aids that do not work and are useless. *Don't even get me started on the outrageous pricing of the products this place sells: claiming that the retail price for the hearing aids was nearly $15,586 and they were so generously giving her a "discounted price" of $7,000! What a bargain! What a deal! More deception! Simply put, these people pray upon the weak and take advantage of the elderly -- taking their hard earned savings and hoping the poor victim will simply give up and go away. Stay away. Stay far far away!

Auditory Associates did an excellent job restoring my hearing. Megan was attentive to my needs and…read moremade sure the aids I received were working in an excellent way. I heartily recommend Auditory Associates.

If you are looking for quick solutions to hearing problems. Keep looking. Blocked ear caused…read morehearing loss, after seeing PA who ordered hearing test I was advised on second visit week l later, that I needed a tube to drain fluid (which I told her was solution on first visit) Next available date with dr was in five weeks. Went for second opinion at another ent and had tubes inserted in less than five minutes. Not only that but they forgot to return my insurance card and called me to ask if they could mail it to me. Never sent!

Right now I can't get an appt made . They don't answer the phone and do not give you a call back …read more Left a call back number over a week ago (the first time ) and several after that.

As a medical professional, I am a stickler for competence and professionalism. Chris's expertise is…read morenot only superior, but his personal touch makes you feel like family. With Stephanie managing the front office, there is never a concern you won't be well cared for. We drive an hour for this highly recommend duo for all our hearing needs!

I'm a snowbird and had an issue with one of my hearing aids. I called and got an appointment the…read morenext day. Chris cured my hearing aid within 15 minutes. Both staff members were professional, caring and very helpful. I highly recommend!