As a current patient of Dr Steven Bello I showed up for my appointment 15 minutes early. I had…read moreanswered several text message reminders with a "yes" I would be there. At the reception counter I was informed Dr Bello had a "medical emergency" today and that I had received a voice mail of this fact one day earlier at 9am. I replied no voice message had been received and also showed her a 7pm reminder text of my appointment from that very previous night. Receptionist then doubled-down on the lie about the a voice message and dismissed the 7pm robo-call as irrelevant. Unprofessional treatment of this sort by a medical professional is never expected. But it is a good reason to fire them. Good luck if you stay with this office.

Dr Bello is a delightful, caring and well qualified doctor. I have been going to him for several…read moreyears for ENT problems and he always identified my problems and cured them very quickly. Over the years he preformed surgery for a deviated septum, sinusitis and even took my teenage daughter's tonsils out. I can't recommend him highly enough !

I have found in my journey with hearing aids that the devices' lifespan seems to be about 3 years…read more First fitted almost nine years ago, and I am going to be fitted for my third set. I have been loyal to Collier Hearing Center and also loyal to the Widex brand. Purchasing hearing aids without medical insurance is expensive. One caveat, I do purchase the high-line hearing aids. I've found through years of use that a telecoil is a must-have for me. Our church is equipped to broadcast on the telecoil frequency. I no longer have an excuse for not hearing the priest. :) My biggest problem is a crowded room with conversation. This set will solve some of that problem. So at the next Yelp event, if I nod and smile, they didn't solve the issue. If I nod, smile, and engage, then I can hear.

From the owner: Good Customer serviceread more

Checking in (during season at that) was fast and the front desk staff is very nice. Offices are…read morevery clean. The doctor was very thorough and I didn't feel rushed.

Kara the receptionist is the most rude receptionist I think I've ever met. Doesn't greet you and…read moremakes you sit in the window while she plays on her phone. All the other staff is very polite, she definitely sticks out like a sore thumb. She also speaks to you with the most condescending tone. Would not recommend this office just because of her!

Another fabulous experience. Dr. Magardino is a caring and thorough ENT. The staff is friendly…read moreand welcoming.

Find someone who cares and is actually on time for his appointments. There is no reason that every…read moretime my grandmother is in there for an appointment that he is at minimum an hour behind. When it was brought up he told her "You could find another ENT, but good luck because a bunch just retired.". Is that any way to treat your patients. Naples ego at it's best!

Dr Reidy repaired a deviated septum I'd had for many years…read more The doctor and staff were professional and well trained. No issues and very successful result.

Wet into the office for a routine exam. Waited 47 minutes for an exam. You would think the front…read moredesk personel would advise you in advance that they were running a half hour late. I would not reccomend this practice for anyone . Poor front desk personel

Went to see him on Thursday for a blocked ear. He prescribed two meds. When I went to pick them up,…read moreboth the pharmacy and Insur. Co. questioned the dosage. I called and left detailed message at Hill's office Thursday PM. It is now Monday and still no response. I still haven't used the meds. Sometimes a Dr. is only as good as his support staff.

Doc tried to charge me for a Nasaloscapy...when I came in with just a blocked ear... never touched…read moremy nose and the cost was $600!! I was in his office less than 5 minutes. It took me several months to have my money refunded. Zero Stars if I could . Not sure if he's pulling an insurance scam or what, I noticed this same review scam elsewhere about Dr Hill, so apparently he likes charging for an expensive procedure that's not necessary for an ear exam.

Megan was extremely helpful and attentive. She cleaned my hearing aids and fixed an issue I was…read moredealing with. She explained everything clearly and made sure everything was working perfectly before I left. Excellent service!

I purchase my Phonak hearing aids from another company who didn't have a Dr. of Audiology on staff…read more I spent several months trying to get them adjusted at the other provider with limited success. I was contemplating returning them. I reached out to Andy Schaps who generously listened to my concerns and set me up with an appointment with Dr. Kimel. Dr. Kimel was so accommodating. She masterfully tuned up my hearing aids and I couldn't be happier with quality of sound I am now enjoying. In just one visit she transformed my hearing aids.