Megan was extremely helpful and attentive. She cleaned my hearing aids and fixed an issue I was…read moredealing with. She explained everything clearly and made sure everything was working perfectly before I left. Excellent service!

I purchase my Phonak hearing aids from another company who didn't have a Dr. of Audiology on staff…read more I spent several months trying to get them adjusted at the other provider with limited success. I was contemplating returning them. I reached out to Andy Schaps who generously listened to my concerns and set me up with an appointment with Dr. Kimel. Dr. Kimel was so accommodating. She masterfully tuned up my hearing aids and I couldn't be happier with quality of sound I am now enjoying. In just one visit she transformed my hearing aids.

I have found in my journey with hearing aids that the devices' lifespan seems to be about 3 years…read more First fitted almost nine years ago, and I am going to be fitted for my third set. I have been loyal to Collier Hearing Center and also loyal to the Widex brand. Purchasing hearing aids without medical insurance is expensive. One caveat, I do purchase the high-line hearing aids. I've found through years of use that a telecoil is a must-have for me. Our church is equipped to broadcast on the telecoil frequency. I no longer have an excuse for not hearing the priest. :) My biggest problem is a crowded room with conversation. This set will solve some of that problem. So at the next Yelp event, if I nod and smile, they didn't solve the issue. If I nod, smile, and engage, then I can hear.

From the owner: Good Customer serviceread more

Very pleased with the courteous, professional service! I was able to get an appointment quickly…read moreand the equipment I needed

My 95 year old mother needed a hearing aid so she went with a friend to Decibels. She is blind in…read moreone eye and half blind in the other so we felt that getting professional help was necessary. The cost of the heating aids was $3,000. We were told that there is a 30 day trial period and a $350 charge to replace a lost hearing aid. Unfortunately, my mother lost one hearing aid during the trial period. When I called them about the list hearing aid, they said it would be about double that amount. After I told them that was unreasonable, they said that they would charge her $350. The hearing aids cost $3,000 and that seemed reasonable. I was led to believe that the payment of $350 resolved the lost hearing aid issue -- but it didn't. That was clearly a deceptive business practice. She tried a second set of hearing aids, but they were too small, and they would fall out of her ears. So she returned them. At that point, she was out of options. An over the ear type would not work because she can't lift one arm over her shoulder. When my mother said she'd like her money back, she was told that she'd get only $1,500 back. They gave her one hearing aid, but what good is that? They said my mother signed the purchase agreement and it stipulated that she'd get only half back. They claim that the contract says the $350 pays for a replacement but she's still out $1,500 plus the $350. But ask yourself, would you expect a 95 year old, nearly blind woman to read the fine print in this contract? None of this information was mentioned to me or to my mother. The sad part is that now that my mother got burned by this company she's not interested in looking for another hearing aid. My advice -- STAY AS FAR AWAY AS POSSIBLE FROM THIS COMPANY.

My family & I love Dr Kane. Great doctor and very personable.read more

I didn't think Dr. Kane was up on the latest techniques, he took too many vacations and told me…read morethat I needed a doctor at a teaching hospital. I wouldn't recommend him

As a medical professional, I am a stickler for competence and professionalism. Chris's expertise is…read morenot only superior, but his personal touch makes you feel like family. With Stephanie managing the front office, there is never a concern you won't be well cared for. We drive an hour for this highly recommend duo for all our hearing needs!

I'm a snowbird and had an issue with one of my hearing aids. I called and got an appointment the…read morenext day. Chris cured my hearing aid within 15 minutes. Both staff members were professional, caring and very helpful. I highly recommend!

Eric provided both my husband and me a thorough hearing test ... he was friendly, efficient, and…read morehelpful. The results were presented to us by Dr. Rasmussen who was very thorough and quite capable of explaining specifics regarding each of our hearing losses. We highly recommend Doctors Hearing to anyone who desires a professional and skilled Audiologist to work with them throughout the process of getting fitted with hearing devices ... Dr. Rasmussen was friendly, patient, direct, and pleasant to work with from the moment we saw her to our last visit before leaving Naples for the season to return to the North. If your hearing is important to you, like your eyes, see Dr. Rasmussen - we highly recommend Doctors Hearing for your hearing needs.

Eric was amazing and I am thrilled with the service and professionalism provided. Thank you!read more

Dr Dunnigan is an outstanding doctor. Not only is he a respected professional but extremely…read morecompassionate. He is truly concerned about finding the solution and best alternative to your hearing problem. time is given to you and the door is always open to help solve new problems as they arise. I can recommend him 100% with five star rating. His assistant Mary and support staff compliment his work ethics. A total win win

Just had an earing tube replaced and the price of $125.00 seems overpricedread more

Sometimes we don't give enough credit to the office staff. So, this is an update. I want to commend…read moreNorma who persevered with me a few times on the phone in figuring out how to send my last scans for comparison with updated ones taken recently from a radiologist in Rome, Italy. It may not seem like a big deal to anyone but me; however, I am always grateful when people go out of their way to help someone even when they are busy!

There are some really nice people that work here. I even think that Dr. Sanchez is a very capable…read moredoctor. The problem is the office is simply overwhelmed. I had the first appointment of the day. it was at 9:00 am and i never saw the Dr. until 10:00 am. She was at the hospital and fell behind. It's too bad no one told me this. Dr. Sanchez needs to find someone who can run a business and turn the office over to them. She needs to concentrate on practicing medicine and stop running the business. Even with all of the really good people she has the practice is in chaos. Dr. Sanchez needs to let someone develop a business structure so these good people can provide quality care. 8/10/16 Update: As you might notice I was not very happy after last visit. I made arrangements to transfer my case to Naples Community Hospital. Right now I couldn't be more pleased. NCH is customer friendly. Just the patient intake alone is amazing. I probably waited too long to make the change but switching to a new practice is a really huge deal. I'm just glad I finally did it. I would only add that even NCH isn't perfect but it's a huge improvent over Dr. Sanchez's office.

Stay clear of these scammers who pray upon the elderly! Auditory Associates uses delay tactics to…read moreavoid providing satisfactory results to their elderly customers and then hide behind this delay (that they created), claiming their hands are tied because too much time has passed! Sadly my 84 year old mother paid over $7,000* to this company for in-the-ear hearing aids. What she received was ill-fitting and poorly performing hearing aids that were unusable. Despite my mother's repeated attempts (7 in-person appointments with Yoelkis Valdes and multiple telephone calls over a 7 month period), to rectify the situation, she was repeatedly told that she needed to "adjust" to the fitting changes, and that "in time", her brain would adjust to the hearing aids. This was simply not true and the so-called adjustment never happened as promised. This process of adjustment and subsequent waiting as instructed by the people at Auditory Associates was simply a veiled attempt to delay the window that my mother had to return the product! When my mother asked for them to either return her money OR provide her with a similarly priced over-the-ear solution, the only solution that regional manager Damian Ferrone was willing to offer was to re-make the product and start the entire maddening process again! That is the definition of "insanity" - doing the same thing over again and expecting different results! My mother acted in good faith, tried repeatedly to resolve this matter with their on-site staff, who pushed back and delayed, then hid behind the defense of timing, and claimed that my mother was "outside of the window" that she could return the hearing aids. She paid $7,000 to these unscrupulous people who left her with hearing aids that do not work and are useless. *Don't even get me started on the outrageous pricing of the products this place sells: claiming that the retail price for the hearing aids was nearly $15,586 and they were so generously giving her a "discounted price" of $7,000! What a bargain! What a deal! More deception! Simply put, these people pray upon the weak and take advantage of the elderly -- taking their hard earned savings and hoping the poor victim will simply give up and go away. Stay away. Stay far far away!

Auditory Associates did an excellent job restoring my hearing. Megan was attentive to my needs and…read moremade sure the aids I received were working in an excellent way. I heartily recommend Auditory Associates.

Great care clean on time for appointments good doctors great location staff was very helpful and…read morenice

I am a patient of Dr. Irani office. I am a type one diabetic. I called in to the office for an…read moreappointment. I haven't been in to see them in about over a year. Which has never been a problem before. My prescriptions had completely ran out and I need at least a re-up on my Dexcom monitoring device, which has nothing to do with my blood sugars other than monitoring. The nurse told me I have to be seen with bloodwork done. I told her I am in debt with LabCorp and I couldn't afford bloodwork at this moment. I just need sensors prescription re-up that will give me time to pay off LabCorp and get blood work done so they can assess my insulin needs. I've always understood the protocol and I don't have a problem with it. With even the fact that I am in a hardship situation financially she still would not do the prescription or talk to anybody about it. I have never been retreated so coldly and rudely to have a protocol put above my life. I would've even have taken a sample but no, I guess it's either get your blood work done or die. So I hope anybody reading this understands what they're getting themselves into when they go to this doctor's office. Dr. offices are supposed to help people not make things worse. I've always been a good patient for them and now it seems I am not.