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    Advanced Home Care

    5.0 (1 review)

    Services - Advanced Home Care

    Physical therapy

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    10 years ago

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    Alta Care Home Health - We love to care from you!

    Alta Care Home Health

    2.5(6 reviews)
    1.8 mi

    The worst experience ever. Avoid like the plague. My husband's in-home treatment ended in…read moreSeptember, and he got a call today (Nov. 21) saying that his shower chair was denied by insurance. What shower chair? We bought our own in AUGUST. We did not want or need a second shower chair, and I'm pissed that one was "ordered" and an invoice sent to our insurance company without my approval. The physical therapist, Mike, and the nurse, Jun, were excellent. But the rest of our experience was BAD. My husband had surgery in August and this is unfortunately the company that was recommended to us. I regret not doing my research first. They get you by having multiple people visit every week: physical therapist, nurse and occupational therapist. The "occupational therapist" whose name begins with J was a real piece of work. She was rude and combative with my husband every time she came. She refused to remove her shoes or put booties on to walk in our home like everyone else does, so my daughter and I had to physically put them on her feet. She said she couldn't bend down to do it. Really? She complained because my husband was upstairs because that meant she had to go up a flight of stairs. Oh, the horror! On the last week she was to come, it was to be on Tuesday and Thursday. Keep in mind that my husband derived zero benefit from her coming and we did not want her in our home but had no choice. She called on Monday to say that she couldn't come on Tuesday and Thursday and would come on Wednesday instead, which was inconvenient for us, but my husband was agreeable and said okay. When she arrived, she again made a stink about putting booties on (which I had to once again physically put on her) and walking up a flight of stairs. Then she proceeded to raise her voice and scold my husband, "You're not on my route today. It's out of my way!" To which he said: "You are the one who rescheduled for today, not me." When he mentioned that he still needed assistance putting on socks, she told him he needed a sock caddy. He told her the one the hospital had given him was too small. She argued loudly with him that it was not (even though she hadn't seen it) to the point where he had to dig it out to show her that it was too small. I was in the next room and could hear the way she was talking to my husband and I was one step away from going in there and physically throwing her out of my home. Also, each visit was supposed to be for 15 minutes, but she stayed for approx. 10 minutes. She couldn't get out fast enough. On another occasion, she said I needed to make copies of a form she had. She had forgotten to make copies. I pushed back saying why would I have to make copies for your company, and she argued. I made the copies but I was annoyed. I didn't care for her attitude. If she talked to my husband this way (and he's in his 50s) imagine how she talks to older people. She's incompetent, rude and ignorant. I find it hard to believe the is an actual occupational therapist. I will be contacting the Joint Commission and Nevada Department of Health and Human Services to file a complaint against this company. Do your loved ones a favor and avoid Alta Home Health Care.

    My physical therapist was excellent (they should get 5 stars!). But In general, Alta had poor…read morecommunication, poor standards, and faulty unethical billing practices. Buyer beware.

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    Alta Care Homehealth, the heart of caring!

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    Advanced Health Care of Las Vegas

    Advanced Health Care of Las Vegas

    3.7(57 reviews)
    0.0 mi

    I posted a low rating review based off a bad experience with one night nurse. That was definitely a…read moreone off experience and I take that back entirely. The facility is beautiful in a Tuscan theme. The staff is amazing, they are the nicest empathetic group of people. The food is a good variety. The only qualm I have is my dad isn't able to feed himself and has been going without food. He won't ask for help because he doesn't want to bother anyone. I would recommend this facility to anyone and everyone. Thank you for taking the best care of my dad.

    I recently broke my entire hip. Sunrise hospital asked me which location I would choose.I had no…read moreidea of what a skilled nursing facility was. I choose Las Vegas location. As soon as I got there I was met by conciare who was amazing. It's a lavish atmosphere, every one was so kind with great vibes.from the nursing staff, shout out Amanda & Mel & night shift RNs. CNAs Janet & Melanie. Shout out physical therapy, Janet and Jake, the entire PA team.The food was so good very accommodating. The employes amazing, oh btw night shift CNA with the pretty braids, took extra care looking out for me. I was so comfortable I didn't want to leave. I highly recommend this skilled nursing facility if your ever asked by hospital where you would like to go. Advanced Health Care Las Vegas location. From the extra nice private rooms , awesome encouraging staff and an unexpected surprise an outdoor smoking area. Which was the cherry on top. Did I mention the lavish decor? Love this place and employees.​​

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    Advanced Health Care of Las Vegas

    Advanced Home Care - physicaltherapy - Updated June 2026

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