While nobody likes when their PCP is out of town and they get sick, this wound up being a blessing a few weeks ago because I discovered Doctoroo. I had a clinician in my home within 4 hours of calling, and she was also thorough, kind, and candid in her assessment. I loved that a technician traveled with her so she didn't have to chart, and she could focus on putting my strange symptoms together, make an accurate diagnosis, and arrange a series of medications to be called in directly to my pharmacy. The best part? The visit was more affordable than urgent care under my insurance plan, and I got to be treated in my home. I considered not posting this review, because I don't want too many people to know about Doctoroo, but my experience was too great to stay quiet. I will definitely be reaching out again in the future (but, hopefully, I won't have to too soon.) read more

Where do I even start? Day 6 of Flu A, this was Doctoroo second visit to my home in 3 days. The level of care is EXCELLENT! I want feeling better so called Doctoroo this morning to see if I could get an appointment. Not only was I able to, but got one in less than 3 hours- incredible. Provider explained everything in great detail and why I needed fluids. To be able to lay down, on the couch in my own home was amazing. This scardy cat of needles is now converted. If I would have gone to the ER, I would have waited forever, and risked catching something else . Insurance ? Yes they take! $10 co-pay. I have color back, feeling a little better and definitely grateful for Doctoroo and their services. If you are looking for fast, QUALITY, medical care, look no further ! Cannot recommend enough. read more

Doctoroo - IV at home - Home Health Care Near Me

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We had such a great experience with Doctor Roo for our 6-year-old son! Having a doctor come directly to our home made everything so much easier and more comforting for him. The doctor was kind, patient, and so gentle -- really took the time to explain everything to both of us and made my son feel at ease. You can tell they genuinely care about kids and their health. It was convenient, professional, and stress-free. Highly recommend for any parent looking for quality care without the clinic wait! read more

Very helpful, professional, neat and clean. Took time to talk and explain. Got info on what to do next.Thank you

My wife had been ill for several days, so we called Doctoroo. Dr. Ray and EMT Zane arrived within 45 minutes of us calling. Zane was very gentle while taking my wife's blood pressure. Dr. Ray was very knowledgeable and kind. He actually sat down and went through her medical history with my wife. The doctor wasn't rushed at all. We wish our Optum doctor did this for us. He answered all our questions and allowed our animals to be around her while she was being seen. The doctor sat down and answered a few questions of mine about my medications. My wife was provided medications from his tackle box, so we didn't have to go to the pharmacy that day. Outstanding service, we are telling others in our park because many of us don't drive. read more

I have teachers health trust and my son had pink eye so no go on going work! I love the pediatrician but on a day I have to take off I'd rather get stuff done around the house instead of waiting for an hour and a half to be seen on a sick visit. Jennifer and Alex were very professional took all vitals and asked all the questions! We got a prescription and they were on their way! Can't recommend this service enough! Skip the lines and stay at home while you're sick! read more

HORRIBLE!!! Faulty EKG equipment they placed the leads and it was showing up that one wasn't attached when it was. The doctor who reads them never replied back to them with the results. I wouldn't count on them for anything as they made me feel as if I were inconveniencing them and was very condescending. One comment was made that " I should get my life together" I wouldn't even send them to my worst enemy. Nobody should be treated like that especially when they are so vulnerable. read more

I called Doctoroo with an upper respiratory infection, while staying at our condo on the Las Vegas Strip. I can't say enough good things about my experience. They sent somebody within a couple hours. Came right to my unit door. They even had tracking for their car, so I could see when they arrived. Doctor's analysis was very thorough, and he sent the prescription directly to the CVS on the strip in front of my building. They are really great! Definitely recommend using them. read more

Doctoroo - Doctoroo arriving! Yay! - Home Health Care Near Me

I have seen Dr. Roo several times its convenient and in the comfortability of your own home they get 10 the nurses are polite and easy to talk to i recommend i have COPD and i was havinf a terrible flare up and an underlying cold so yeah they hooked me up read more

Medically these doctors and associates may have been satisfactory, but their bedside manner to me the first time I used them was rude and dismissive. I thought perhaps I just got a doctor that was run off his feet. I then had the misfortune to meet up with them again and I'm immobile and on oxygen but they were at my home for my husband and were the same rude obnoxious doctors they were the first time around. Even my husband noticed it this time. The problem being they are unsupervised in their workplace (my home) and won't get in trouble unless I make an official complaint. They are starting to act like nothing can touch them. I have them my husband's phone so he would be able to contact me and he put it down and left it where I couldn't get to it being immobile. I'm their way of they left a chair blocking my path too so I had no way to walk to the door has I needed too. That is very hard for me to do. read more

Monique has visited my home twice, and both times, I've encountered disrespect, unprofessionalism, and dismissal. Despite using this service frequently, I've never had a negative experience until now. This supposed professional entered my home and attempted to make a joke about my inability to get out of bed due to illness, which went horribly wrong. I was there to be cared for, evaluated, and treated, but instead, I received rudeness and coldness. I've already called the office to lodge a formal complaint and request a refund. I refuse to pay a company for someone who doesn't treat patients with care and respect and doesn't even diagnose the problem. This issue needs to be addressed immediately. read more

I used to be able to update reviews. Now it seems I can only edit them. I will leave my original review here, but I'm changing the rating to 5 stars. There is nothing like fabulous customer service. Less than an hour after posting this review, I got a call from Shelby at Doctoroo. That was approximately 9:30 a.m. She had already called the pharmacy and the mobile imaging place. I had to call the pharmacy to pay the 14 cents so that they could deliver the medicine. Yes, 14 cents! They will deliver it early this afternoon. As soon as I hung up, I got a call from the X-ray technician. He said he could come over within 15 minutes. And he did. So from the time of posting the original review until now, under 2 hours have passed. And I'm now sure I'll get that med delivered in a timely fashion. I won't hesitate to use Doctoroo again and to recommend them! ORIGINAL REVIEW: This would have been a 5-star review, had it not been for the follow-up, or lack thereof. I called Doctoroo early Sunday evening. I was disappointed that the local number I had was no longer in service and is now being handled by a general national number. That turned out to be no problem. I was given an appointment time frame, between 8 and 10 pm., but she quickly changed it to 7-9. Even better, Jason and his assistant arrived at 6:20. So far, so good. I've been suffering from a painful, red and swollen back of ankle for nearly a week that has spread to the sides of the ankle. I can't walk on that foot. Jason was extremely competent and tended to me in a professional manner. He offered me an injection for the pain and and another one that was a steroid, to help with the swelling. He said I need to be on oral steroids for a few days, and sent the script to a pharmacy that delivers, since I can't walk. He also sent a script for a mobile x-ray. And that's where it ended. I never heard of that pharmacy,QHR, but fortunately, I wrote down the name. Then found that their website didn't even list a phone number. The pharmacy should have contacted me yesterday, since time is of the essence with steroids. They never did, and so I have no medication to take. I have no idea where he sent the information for the mobile x-ray, and I have not heard from them either. I am extremely upset that the contractors that Jason and Doctoroo chose to use are not responsive. The shot I got has long worn off, I am still in horrendous pain, and feel like I got just a temporary relief that should have been better, had the others followed up. read more

Amazing, quick, and reliable care in Las Vegas. Just a phone call away and they cover most insurances. Had a visit two hours after I had called. They come to you, diagnose, and offer as much relief to your situation. I had a toe-related problem, and they came to check it out as I was bed-ridden. They diagnosed me, and gave me some medications to help with my situation. Great service, especially for folks who can't make it out the front door for any reason. Definitely will be calling again when the time comes! read more

It was easy to make a same day appointment and they showed up earlier than expected. You don't have to drive to the nearest urgent care and wait with other sick people for hours. They came with test kits and some medicine. It was less expensive than the urgent care in our neighborhood. read more

Called them this morning for a sickness. They were literally here 20 minutes later (I would never expect that but it was really nice). The two women were really friendly and helpful. I feel like they gave me the correct treatment. Would definitely use them again!! read more

What a great experience starting with the phone call to the great staff that arrived within the hour to take care of my sick father. recommend any time and Will use again . very caring stuff. a lot easier than running around into some ER and sitting there for hours read more

Super helpful came in help get medicare really. i've ladies Pearl and evea would definitely recommend way faster than an urgent care and can wait at home read more

Whitney and her EMT came to our house to give my husband a test requested by his doctor. As he had recently become bedbound, we really needed the in-home appointment. They arrived hours early and were totally professional. Whitney took care of the test and found another possible reason for my husband's sudden weakness. She took care of ordering a chest X-ray for the next day, when I informed her that he had an appointment with his Pulmonologist in two days. I don't know why there aren't more outstanding reviews for Doctoroo. I had been referred to another firm, who couldn't come. Really glad a friend suggested I try Doctoroo. Highly recommend using them, unless you want to wait a week to see your PCP (ours is wonderful, too.) read more

I just had the Doctoroo team, Jennifer Bailey, NP and Steve, EMT, visit me, in my home, as I was not feeling well. They arrived promptly, assessed my condition and prescribed the appropriate medication. Doctoroo's service is convenient, efficient and affordable! Just think, you already feel crumby, you can't get into your PCP, don't feel like sitting in the waiting room at urgent care with other sick folks, I recommend you consider Doctoroo! read more

I'm so glad that we have Doctoroo services here in Las Vegas. If you don't want the hassle of long wait times in the urgent care when you or your kids are sick. Definitely check out doctoroo. You get checked out in the convenience of your home. Which I LOVE! I've used them twice, and both times they were professional, friendly , and efficient. You request an appointment online or on their app. Then a customer service rep with get some basic information from you, and get your insurance information from you. They'll verify your insurance to make sure they are in par with Doctoroo. You can set up a date and estimated time of arrival that works out for you. You'll get a text the day of the requested appointment letting you know they are 10mins away. They checked me and my kiddos for flu and Covid. So they are well equipped with tests just like the urgent care. Im definitely using them for any future appointments. I love that you can wait in your home for them, and not worry of the hassle of going to your doctors office or an urgent care while you or your kids are sick. read more

Erika and Kay came to my house last night and they were great! I couldn't hear so I called a few ENT's to make appointment but they were all two months or more out. I came across Doctoroo on yelp with 4 1/2 stars. I emailed them and they asked for my phone number and that they will call me. I just hung up and the phone rang it was them! They came the next day to my house, not only did they take care of my problem they also took all my vitals. They were extremely polite. I will definitely be one if their patients. read more

This service is absolutely amazing! I called at 730 and had an appointment at 1200 the same day. Jennifer Bailey NP and Cheryl EMT came over and were professional and kind. They both provided and in home breathing treatment and prescribed meds to help me get better. I'm never going back to waiting in a quick care waiting room. 100% recommend. read more

Amy and Alex were professional and unbelievably friendly with our three sick little ones. The care they gave was personal to each of our children's age groups. We will be using Doctoroo for the foreseeable future. read more

I just had two of the most amazing and knowledgeable nurse practitioners come out to my house to help me with a serious wound I have on my left heel. They were especially good at helping me to understand what my course of action should be, and my next steps to healing. Thanks to Jennifer Bailey and Dez ent. read more

I knew of this company in the Reno area so I was so happy to hear they were in Las Vegas as well. We were in Vegas over the holidays and needed assist with our son. They were so receptive and kind from the reception to the providers that came to the home. Thank you again! read more

This is the second time in 2 months they have come out and done nothing! When I first started using them I thought they were the best thing since sliced bread, even turned a few friends on to them. At the end of September I called them out for my kids, that had coughs and a lot of mucus. I was told nothing could be done for them and to give them honey. They wouldn't even do anything testing. I called them out for me tonight and they refused to do testing, told me that I had to sleep sitting up so i wouldn't cough at night and to go buy Robitussin. Voice is basically gone from all of the coughing I've been doing and they said it should go away in a few days and that I haven't been sick for at least 7 days in order to prescribe me antibiotics. I told them I had had the cough for about a month. I will never use Doctoroo again!!! I'm clearly suffering, straining my voice to talk, I can't walk far distances without having a cough attack but I'm told to go buy Robitussin. read more

This service I called at 9:30 and said it would be between 4:00 that they would show then they called back and said that they would be between 4:00 and 6:00 then they called back and said it would be 6:00 to 6:30 with an autistic adult they made wait and then a lady called her saying her name was Eva that she would be here in 20 minutes then I got a phone call back and saying that because she's autistic which is discrimination that they weren't going to show up then they asked if she was bipolar no she is not she takes seizure medications and diabetic and it was for a swollen foot that I'm her guardian and they said if I was in couldn't be in the room with her which is bull crap I am not pleased with this service they never showed up they made us take off a day of work for them not to show up I'm very aggravated and will be reaching out to the state nurse and the medical board because this is not right for somebody with autism waiting for a doctor to see them when I could have took her to urgent care if that was the case why make somebody wait all day long for them at the last minute to say they're not going to show I give them a zero star and I'm not recommending any of my friends to this service also after the phone call got a text message that they would be here in 10 minutes and they never showed this service is should be shut down as far as I'm concerned. read more

Doctoroo - No show bad service would never recommend this especially to parents who have disability with children or adults discrimination - Home Health Care Near Me

Fantastic service. Showed up on time, did a thorough exam and treatment. Customer Service (Karla) is above and beyond great. This was our 2nd time using them and we will definitely use again. read more

My husband called them because I was having severe pain in lower back that traveled to my lower abdomen they came within 2hours, 2hours sooner than originally scheduled, treated me for UTI and sent meds to pharmacy. I loved the experience the team was really nice and gentle with me. I would totally recommend Doctoroo to everyone. Too bad they aren't in California, my daughter would love them. read more

Wow!! Just wow! What an awesome and fully needed service !! I hope this is the wave of the future Thank you ! read more

Great service and very supportive in answering question and concerns made dealing with a lot much better and meds sent to pharmacists a big plus especially when too sick go out and pick up more germs read more

I love Dr Roo they always give good information and are available anytime. Brenda and Chris were amazing!! Highly reccomend them for convenient help in the comfort of your own home read more

Great experience w/ a professional staff. My daughter and I were both sick. The Doctoroo staff came to our house. They come prepared with a weigh scale, testing kits, med equipment for a physical exam, and they can even print you a paper doctor's note for work or school. Within 30 mins the APRN had diagnosed both my daughter and myself and sent in a prescription for us. Again very professional staff and great service. read more

This review is for Dr. Jose and Delanie. On Apr. 7th my boyfriend was treated by Dr. Jose and Delanie and I can't begin to tell you how smoothly the visit went and how efficient they both were. From the time they arrived the were both pleasant, knowledgeable, and got to work as soon their initial assessment was complete. My boyfriend and I feel as though Dr. Jose did more for him in this short visit than E.R. he visited 7 days prior. So kudos to Dr. Jose and Delanie you guys are a real gem, thank you for all that you do. To everyone else, book with DrRoo it is convenient, they accept most insurances and once you do, you will not regret it. read more

I am working in Vegas for the next 6 months. I had a bad cough, fever and some congestion. Whitney and Steven came to my hotel room within the hour and examined me. They ruled out rebound Covid and treated me for bronchitis. They even gave me the first 2 tablets to take right away free so I didn't have to go out to pick up my prescription till the next day. They were very thorough and explained well. I would highly recommend! BTW. my insurance copay was $15 for all this! read more

Max and Carlos got the win for today and everyday! I have been fighting this cold for weeks and finally I get some answers. These guys came over and made me feel heard and seen. Checked me out and showed concern. They treated me like a person and I appreciate that. Now a days that doesn't always happen. So thank you Carlos and Max for making me feel better even before I got any medicine. Thank you!! read more

The care is exceptional. I've used them twice in the past 3 years and the staff is great. They are knowledgeable, patient and friendly. Highly recommend Doctooo read more

Doctoroo is amazing! My husband rapidly came down with flu-like symptoms this afternoon. He couldn't drive to quick care; I had to be with the kids, and dispatch health was booked out. I found Doctoroo on a web search and decided to try them out. They were friendly,and informative and gave my husband various options for immediate symptom relief. Initially, he decided against anti-nausea meds. As soon as they left, he was sick again. They returned almost immediately and got him all sorted. We will definitely be using their services again. read more

This is by far the best solution for having to go to urgent care. The staff is amazing and the medical professionals that come to your house provide the most compassionate, best care. NP Tracy was amazing. She listened to my concerns, observed my symptoms and provided me with the exact diagnosis and the solution. She was spot on! This is our go to for when we are sick and we have already recommended this service to our employees. And if it couldn't get better, our insurance covers the visit less a copay. I highly recommend Doctoroo - they will never disappoint! read more

I call them for everything now. Anything non life threatening obviously. My kids enjoy being seen in the comfort of home when they're not feeling well. All the doctors we've ever had have been absolutely amazing and professional. I can't imagine waiting hours in urgent care or ER for something that can easily be solved at home. read more