Excellent office. The only urgent care I'll be using moving forward in Sussex. Prompt,…read moreknowledgable, polite.

I've been to this Urgent Care in the past and it was a good experience. I made an appointment at 3…read moream for a 1:00 appointment that same day. When I got there, it was already busy. I figured there would be some wait but not an hour and a half. They were taking people before me that came at least a half hour after my appointment time, and some with no appointment at all. None of them were emergent. They seemed to have the same as me..a nasty cold/flu. They finally did take me after my husband questioned the waiting time and couldn't understand their "listing" protocol and the reception couldn't explain how it worked. Then we found out it was at least a hour wait. We finally saw the PA/NP who after I told her I was wheezing and coughing non stop said she didn't hear anything and took a flu test which was negative. I walked away with nose spray, an inhaler, and cough medicine. The next day I had a fever so went to the Urgent care in Lake Hopatkong. I was diagnosed with the flu, given scripts for Tamiflu, nebulizer treatments, and prednisone. All in 15 min.Big difference in providers. I may just have to change service locations. Today I am at least 50% improved.

I had to wait 2.5 hrs for my appontment for a sassy lpn withva bad attidude my son almost passes…read moreout from being stressed out my appt was for 1130 did not get seen until 200 they double book all day people were actually resceduling at the desl Np had a bad attiude i open the door 3 time and was closed by staff members swiched computer systems on this day had to go over all meds again ect very angy will never go back again

Dr. H is fantastic, most of the staff too, except one exceptionally rude nurse. The TV in the…read morewaiting room is set to Fox News which is pretty offensive to someone like me, it should really be on something neutral. Overall I recommend Dr. H, he seems to genuinely care about his patients.

Switched to this PCP after having a terrible experience at a different office in Franklin, and let…read moreme tell you it was well worth the switch. Rarely have to wait at all, friendly and knowledgeable staff, quick with paperwork and referrals. Highly recommend!

Great doctor. Wonderful staff! Dr Autotte has been my Dr since 1995 ? Not sure when she opened her…read moreoffice. I fully trust her, she and her staff have been with me through so much!

Very professional and thorough…read more Good with scheduling appointments and calling back. Definite plus is two nights with evening hours.

Dr. Ballard is a DO he and his staff can treat almost anything. You'll get great quality of care…read moreand your office is usually quite open to helping you.

This doctor goes out of his way to help patients understand conditions, find the best treatment…read moreplans and has a genuine concern for his patients. Highly recommend him as a family physician.

Dr Kozak is the best ! Number one ! She has never let me…read moredown her diagnosis are always on point and her treatments have always worked. Haven't needed antibiotics in years. She is kind and caring and takes the time to make sure you're alright.