This is the worst business I have ever dealt with. The staff were unhelpful and treated me with a complete lack of respect.
I have been suffering from an illness and decided to purchase a Groupon voucher for a spa treatment to cheer myself up. I called Advanced Natural and confirmed they could fit me in that day and there would be no more to pay if I had a voucher. They confirmed this so I purchased the voucher for $59. Upon arrival, they told me I had to pay an additional $5.50. Unfortunately I had left my wallet at home, so I offered to transfer the money using my phone, pay by PayPal, pay straight afterwards or even pay twice to ensure I got the treatment. They would not accept any of these options and refused to treat me. I was quite upset and ended up crying in the store. What was supposed to be a relaxing experience turned into a nightmare - over $5.50. The manager accused me of causing drama and threatened to call security. I left the salon feeling distressed and completely disrespected.
Thankfully Groupon agreed to refund my money for the voucher, but I certainly will not be going back. read more