After my knee replacement in June I had the great fortune of choosing O&SMS for my physical…read moretherapy. I was matched to the amazing Charlie Brown who encouraged me, gave me positive feedback and challenged me to do just a little more every session, was ever-so-patient explaining why that spot continued to hurt and when I could expect it to feel better, and gave me advice for when I was on my own. I had exercises to do every visit and could feel my progress! Every member of the staff, from front office to exercise room, treated me like their best patient. Highly recommend!!

Great Dr but bad communications no direct contact. I am still waiting after a week to talk with the…read moreDr. They Called two days after I called at 7:30 am and said sorry I missed you.... no call back nothing...

After being passed on (June-September) by Cottage Hospital, Dartmouth Hitchcock, and two local…read morepediatrician offices - The Alpine Clinic was recommended. Out of desperation, I reached out to them. It turned out to be one of our best decisions. The Alpine Clinic returned our call within 24 hours, and scheduled a consult within 72 hours. Prior to the consultation, an x-ray was ordered same day and post consultation they said they may have to wait until Monday for an MRI. After 15 minutes, the nurse returned and said they could fit an MRI. Within one appointment, all three tasks were completed. Surgery was promptly scheduled. 12 year old, full ACL reconstruction and meniscus repair was completed by Dr. Kauffman. He called later in the evening, after his 12 hour shift and our family could not have been more grateful for that. What a kind gesture to check-in once the clock stopped. Wonderful staff, knowledgeable team - Overall extremely impressed with everyone's hard work to take care of my baby. There's a long road to recovery but I know they're supporting us every step of the way!

I know Dr. Kauffman to be an excellent surgeon and an ethical human being…read more He consistently demonstrates great care and thoroughness in treating his patients.

Very happy with my visit with Dr Eric Richard, he was kind, knowledgeable and explained things in a…read moreway that a normal person would understand. Everyone at the Dover office that I came into contact with was nice.

Dr. Thompson treated my ankle and broken leg. Professional, personal extremely knowledgeable…read more Nurses are just as amazing. Every appointment I had was on time with little to no wait with a smile. Highly recommend access sports!

These guys have put me back together so many times that they probably call me Humpty Dumpty when…read moreI'm not there. There was the rotator cuff, then the broken arm, and now I've torn a tendon in my knee. I show up with something broken and they either fix it or stand back and make sure it fixes itself. Whatever's best. I definitely recommend them if that's what you need.

This is how healthcare should work. The care I received from beginning to end was excellent,…read moreattentive, caring, personal, and effective. From my initial visit with my PCP (Dr. Currier) to the imaging department at the Concord Hospital, to the Concord Ortho doctors she referred me to (Dr. Brummett, the EMG doc, and my surgeon, Dr. Mollano), a very serious pinched nerve condition causing loss of strength and feeling in my right hand was tested, diagnosed, and treated quickly and effectively with surgery. Thank you to everyone for your caring, friendly service and treatment--the docs, the MAs, the reception staff, across all locations! Highly recommend.

I'd like to start by saying that this place is responsible for my permanent disability of my right…read moreshoulder. and that's just the beginning.... me and my significant other have been using them for the passed 3-4 years just for basic pt or stuff like that and they absolutely suck. they don't call you when they need to reschedule an appointment and when they do they pick the time that's convenient for them not you. there's also multiple physicians there that don't take their jobs seriously and just slack off half the time and don't clean their stations. my significant other had just went to them to try and figure out soreness problems granted she is about 20 yo they didn't even bat an eye, told her to use meds that she'd taken before and made her feel like shit or practically claimed she was "faking" it. how professional....... DO NOT USE THIS HOSPITAL

Scott Underwood is a very kind, patient, creative physical therapist who listens well, shows great…read moreempathy, and knows how and when to turn the dial on the Care he provides to clients - from comforting to coaching to challenging. He got me back in action during a long and frustrating ACL recovery where PT at another clinic was not fitting my needs, emotionally or physically. I'm back to running and lifting and hardly ever think about my knee. but when I do, I'm armed with the knowledge of what to do to get things moving painlessly again! The location is great too but mostly the people, including Jenna at the front desk, and other PTs with whom I interacted -- Bruce and Brian especially! I really miss Scott as my PT and I was only bummed that he didn't drag out my recovery so I could keep coming back! :)

GSPT is THE place to go for all of your rehabilitation needs. Brian Verville has a superior,…read moreprofessional establishment that ALWAYS places you, the patient first and foremost. Physical Therapist Kelly, is simply amazing. She is caring and gentle, informative, and also willing and able to give you that extra "push" of tough love to keep you on track to improving your quality of life. Kelly and GSPT have literally made every aspect of my physical well-being, and in turn improved my mental and emotional balance. - Chip N. (Laconia, NH)

Great staff. Never feel rushed, accommodating. Barry…read moreexplained how surgery was done Highly recommend.

The most organized office around. I have never had to wait long to be called in here, no matter…read morewho the doctor. If X-rays are needed I am always taken right in before seeing the doctor. All the doctors have taken time with me and explain things well.

The receptionist Lisa Melanson was so kind and pleasant. She greeted me in a kind manner. I was…read moreso pleased with the staff and Dr. Arjun Dhayalan, MD was very informative and a great personality! I'm so glad I chose this Orthopedic Center!

I called this facility to get an understanding of pricing because I am a self pay patient. I asked…read moreabout the price of an office visit as well as pricing for a specific CPT code for a procedure. I was given a price for the office visit and told that that's the immediate price I would pay before the visit and then they would work out whether there is an additional fee required based on what happened during the visit. After much back and forth I finally figured out that there was quite a wide range for the office visit could cost. Nor was there a whole lot of clarity on what factors would influence the price. Next, I tried to get pricing for the specific CPT code. They could not or would not give this to me. All in all, there is virtually no transparency in the pricing. This is not the experience I have had with other facilities so something is rather unusual about NHOC.

I wish I could do two separate reviews. I give a 5 to the labs and the radiology people and would…read morelove to give a 0 to the ER. So the labs and the radiology check in processed and procedures are handled very well and very professionally. They generally run on time and observe privacy. The waiting areas are clean. Now let's talk about the ER. I came in by ambulance with an intestinal blockage. They put me SITTING UP in the waiting room (which has no security and smelled like cigarette smoke and marijuana). The sitting up position caused already terribly pain to become much worse. Finally, I was taken to the ER and given a comfortable clean room. The nurses were quite professional and kind (OK, the nurses get 5 stars), so I guess I would give the ER 1 star for that. It's diverticulitis and I know this because it's happened before but they run all of the tests needed to make sure. That's fine and good. Before that the doctor has them put morphine into my IV line even though I specifically asked for no opioid pain medication. So, ended up all woozy from that and then she gives me an antibiotic called Cipro (after the tests come back) without talking to me about any of the possible side effects or anything. She prescribed me more pain killers and more Cipro and send me home. My husband got all of the prescriptions and dropped the pain killers in the bin at Walmart. The Cipro gave me terrible hives and tinnitus. So, the diverticulitis is now cleared. The hives have cleared but I'm left hearing what sounds like peeps constantly. I should have been warned. I should have asked, but I should have been warned. I won't let my guard down again. One more thing. There are safer alternatives and medical guidelines now emphasize avoiding fluoroquinolones when safer alternatives exist. I guess the doctor didn't go to that class.

Place pulled me through many times. Food some real good some not great. Gotta be carefull if they…read moregive you a nurse practitioner. Most ok but 1 mis- diagnosed me with copd when i was having a bout of pancreatitis. Had to remove him from treating me or cathy after that. They are limited on some procedures so they transfer you to concord for them.