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    Advanced Pain Care

    2.0 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    4 years ago

    I'm giving negative stars! Watch out docs put false info and comments with no proof of anything in your medical records.

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    Jennifer S Goss, MD

    Jennifer S Goss, MD

    3.6(14 reviews)
    0.5 mi

    Oh my gosh I never left a review?! I LOVED Dr. Goss! She…read morewas my Dr for my third and last baby. You could hear her laughing coming down the hallway! Such a fun and happy surrounding! The ONLY bad thing I have to say is she took a trip when my baby was due and couldn't deliver him. How dare her go on vacation!! KIDDING!! I was a little nervous but I'd been thru this with my first and it was no biggie so I didn't worry toooo much. Ended up scheduling induction (2 days late) and baby decided he was coming the next day before scheduled haha! Still had a great Dr deliver me and I can't remember his name right now! (Jamie Zachrison, super nice guy!) I made his job easy, 1 push lol Great office in general! This was circa fall 2017-April 2018.

    Dr. Goss is an incredible person and an amazing ob/gyn! On…read moreDecember 15, 2014, I found out that I was pregnant with my first child. After doing some online research, I chose to go to Dr. Goss and I am SO glad that I did! Her warmth, empathy, knowledge and confidence never wavered throughout my pregnancy. At 37 weeks, I developed gestational hypertension and had to be induced. Two times during labor, my blood pressure sky rocketed and my baby's heart beat plummeted. Both times, Dr. Goss and the staff at Seton Hospital in Kyle sprang into calm and extremely competent action. A surgeon was called in to do an emergency c-section both times and, thankfully, both times the surgeon was sent off empty handed. I simply can not recommend any ob/gyn more than Dr. Goss. She has earned my loyalty as well as my sincerely heartfelt gratitude.

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    Christina M Sheely

    Christina M Sheely

    2.8(11 reviews)
    0.5 mi

    I was referred to Dr Sheely for a tear in my hip. She referred me to pain management for an…read moreinjection and therapy. None of which had any effect. I then chose to go forward with surgery and was told that she doesn't perform surgery. I was referred to an Austin clinic. Recently I injured my ACL, my PCP sent over a new referral for this particular injury. I was all set , so I thought . I got a call three days prior to my appointment and was told my appointment needed to be canceled. I asked what day it would be rescheduled and was informed that it would not be rescheduled. No reason given I was just turned away. I'm back to square one . Shame on this office putting me in this position prolonging my pain and discomfort. I offer zero stars due to my experiences.

    On Tuesday, August 18, 2015, I sustained an injury to my left knee. The injury did not seem…read moreparticularly serious until the next day, when swelling and pain caused me to seek treatment at Seton Medical Center Hays in Kyle. During the ER visit there, X-rays were taken, showing no broken bones. I was issued a knee immobilizer and a pair of crutches and referred to Dr. Christina Sheely, DO. It was late when I was discharged from the ER, but I immediately called Dr. Sheely's office to try to schedule a follow up. I was told that they had not received the referral from the hospital, but they would contact me as soon as they did to schedule an appointment. By late afternoon on Thursday, August 20th, I had not heard from them, so I called and was told that my insurance required a referral, not from the ER, but from my PCP. I contacted my Primary Care Provider's office and they got the referral in on Friday, August 21st. Finally, I was able to schedule an appointment for Thursday, August 27th. Only nine days after the initial injury! The office visit seemed to go well enough, in spite of the fact that Dr. Sheely popped in for all of one minute to concur with her PA's decision that an MRI was called for. I was told that they would get authorization from my insurance and submit the order for the MRI to Radiology at Seton Medical Center Hays. Realizing that such things can take time, I waited. And waited. Until September 2nd, I waited before calling Dr. Sheely's office back to see why there was such a delay in my treatment. I was told by the referral department that there was no order in their system for an MRI. Since that department had no knowledge of why that order wasn't there, I was sent to the voicemail box of Nancy, the medical assistant. I left a detailed message and awaited a response. The following day, I had an appointment with another doctor in the same building and stopped by Dr. Sheely's office to inquire about the situation. I was told that the order was, in fact, in their system and was presented with a copy. I immediately called Seton Medical Center Hays Radiology, who informed me that no such order had been sent to them. It was then that I noticed the date on the order - September 2, 2015. The previous day. So, there was no order when I called. Turns out, there was no request to my insurance, either. That was submitted, according to the insurance company, on September 3rd. So, the 24 to 72 hour approval process, that should have been complete by August 31st, at the very latest, didn't even start until four days after that. Best case scenario, thanks to a 3-day weekend, is that I may get authorization on September 8th; another Tuesday. Exactly three Tuesdays since my injury. If that happens, I have no reason to expect that Sheely's (sorry, I'm just dropping the honorific at this point) office will act promptly on that. Still, even if they do, maybe I get an MRI a couple of days later. That will be Thursday, September 10th. I've lost count, but I think that's three weeks since I saw (glimpsed) her. Is there even still a need for an MRI? I could have grown a new limb by now. As you can imagine, I hardly expect any visit to her office for the results of the image to be scheduled in a timely fashion. Let's give them the benefit of the doubt, though, and assume they get me in the following Tuesday. That will be four weeks since the injury. Damn fine emergency care, Seton! I really hate that this happened. It's my first, and possibly only, impression of this Seton associate. Still, it has ruined my high opinion of the whole organization. My previous visits to their hospital have been about as good as you can expect. I am a big fan of my PCP, David Clampitt, and my Hematologist, Boone Goodgame. Also, it is worth noting that Sheely's PA, Grace, was amazing, as well. Still for a practice to drop the ball this badly, and prevaricate about that drop, is beyond the pale. I won't say they came right out and lied to me about what was sent or when, but trying to sell their ignorance as fact doesn't inspire loyalty, it inspires contempt. In short, I don't know if I still trust the giant corporation that I have entrusted my well-being to. If I were to advise others on this, I'd advise them to weigh all their options carefully before picking Seton.

    Advanced Pain Care - orthopedists - Updated August 2026

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