She is one of the best around. I know her old office staff were not the greatest, but we are…read moretalking about her care not the care of her off staff. If you are kind they are kind. So be kind and not rude and demanding.

I called your office Monday Dec 1st around 10:30 am to get a refill on my prescriptions that I was…read moreout of was speaking to a lady at your office about refilling & she said I could not get because I had not seen the doctor & missed an appointment because I was not working & had no insurance at the time & the lady did not care or offer any other solution other than making an appointment after which I admit I lost my self control & told the lady what was i supposed to do in meantime I am out of pills I could possibly have a heart attack because I get heart palpitations when I don't take my meds ,all in all she did not care I apologize for saying the things I said ,but customer service should always have patients with there clients not argue back I admit I am old & a little crabbie at times I just needed my meds refilled didn't know I had to see doctor again if she only could of offered to talk to doctor & prescribe a few pills till I get in to see her but she never offered i never got her name she never told me ,but at the end she never made appointment didn't try resolve issue which is part of customer service & hung up on me so I just wanted to let you know I am switching doctors today & that lady whom ever she was should take classes on how to properly handle a patients concerns no matter what the patient says to them I never swore at her or disrespected her she should kill her patients with kindness not argue with them & make things worse terrible customer service, didn't even make appointment or transfer me to someone else who trained this woman I know I have spoken to her before always short ,& rude in a subtle way ,but I can tell been in customer service 35yrs sorry for this bad review it's nothing against Doctor Kunchala or the other nice employees working at that office.

Very disappointed. I've been taking my 3 kids here for the past 10 years and they wouldn't see my 7…read moreyr old son today. This is the 3rd time this month he's had a fever and throwing up which makes me very concerned. I guess they don't care.

Dr. C. Nawrocki was my Gyne until she ignored my complaints of weight loss, abdominal growth,…read moreunusual hair growth where it shouldn't grow etc. and blew me off until I ended up in an ambulance to the ER in horrible pain. I had a Hugh Ovarian tumor, spent 10 days in the hospital and Ovarian Cancer. Her first words to me in the hospital were "What did WE miss?". It was what SHE MISSED! I DESERVED BETTER THAN HER DISMISSAL OF MY COMPLAINTS AND SO DO YOU!!! ONE VISIT IN THE HOSPITAL AND SHE NEVER CAME BACK, NICE WAY TO TREAT YOUR PATIENT! SHAME ON YOU!

Morgan L.'s review is almost word for word my experience with Catherine McDoniel. "I don't have…read moretime for this. You need to do better at scheduling more time. She was dismissive, rude, condescending. She should not be in a career working with others let alone with people who need help. I saw Nawrocki years ago and she was fine. But C&R needs to get rid of this cancer McDoniel.

Dr Yarshen has been my physician for more than ten years now and has always been responsive, kind…read moreand thorough. She is easy to talk to about sensitive issues and I trust her implicitly.

I've called twice to get my prescription filled and they continue to send it to the wrong pharmacy…read more My insurance won't be accepted and yet when I call no one seems to know what the problem is, that is if they haven't closed ridiculously early. The only reason I'm giving two stars is because in my actual appointment, the nurse practitioner had a great bedside manner. Apparently that's all that can be said for positives.

This place is ridiculous. You cannot schedule and appointment online. I have called them 10 times…read morein the past 2 days. Their hours are not posted probably because they close whenever they want. Monday I called and they were closed. Today I called and they were on lunch for 6 of the calls. I was told to call back 10 to 15 mins later by the operator or whom ever the hell picks up after their phone rings out. I called again because they were supposed to close at 4pm. I was told they are closed. I went off on the answering operator and asked WTF kind of business is this. I asked for a number to call or to file a complaint. I was told she only answers the phone and doesn't know. Told to call back tomorrow at 9:30am. I never had this much trouble trying to schedule a simple doctors appointment...doesn't say much about their service. I do not expect much if this is how they treat their clients. I was with Plainfield Family Medicine until they decided not to accept Hindale phys hlth insurance anymore...blue cross and blue shield suggested this place and i haven't even gotten an appointment and its been hectic. It just been ridiculous and they need to work on their customer service and stop having calls ring out until it goes to AMITA answering services where they are no help at all either because they just answer and tell you the office is closed and to call back another day!

I only called but I will be looking for a new doctor. I have been with family medical group my…read morewhole life. My uncle was Dr Roger Fahrner. I asked for a correction on a prescription that was sent to Walgreens. Dr Kahn told me he was updating all my Rx. He neglected to do so. The correction was also not sent. I went in for an appointment. They told me I did not have an appointment that day even though I had a card stating I had an appointment that day. I understand there will not be a physician in the office only a physician assistant. I'm not comfortable with not having an physician in the office.

I've got to be honest here. I was a little more than pissed when I was informed that my primary…read morecare physician, Dr. Kravitz would no longer be coming to the hospital anymore to direct the care while or if I'm in the hospital. I was pissed that I would have to see some hospitalist that I don't know and doesn't know my conditions. But, I am happy knowing that I can have my cake and eat it first. I can keep Dr. Sergio Kravitz as my primary, and request Dr. Margaret Zabiaga as my hospitality. I also see Dr. Winkleman at this facility. Excellent surgeon. Doesnt look I have to look elsewhere for new Dr.s. Love this group as they work with you to get things handled for you.

We love Dr. Schubert!!! He takes his time and answers your questions. If he doesn't have an answer…read morehe will send you to right doctors who can help you. We have been going to him for years and hope to be for years to come. Deborah and Russ Evans

Dr Schubert is an excellent Doctor but his staff at the front desk are unprofessional and…read moreincompetent. It took a full week and numerous calls from myself and my pharmacy to get a prescription re-filled. I was out of the medicine for the entire week. They need a sense of urgency.

By far and away the worst doctor (if he really was a doctor) I have seen in my life was Kevin T…read moreLoughry, D.O. at this facility. He should've been paying me so that he could practice his poor communication skills and long-winded descriptions about useless minutiae. At one point he said "yes" seven times in a row and then he did it a second time -I kept feeling like somebody from Candid Camera was going to walk in at any moment. He spent 15 minutes of my time describing medical jargon of how my spinal cord worked in ways they could never serve me in any useful capacity and then when I inquired that he still had not address the reason I came i( a pain in my side) n he told me that we were out of time- and then I'd need to make another appointment in order to address the pain that brought me in.

I highly recommend you stay away from this Pain Management clinic unless you want to be ignored and…read morenot a part of your healthcare team. As a patient we seek out help when there are no options left. It took days to schedule an appointment. No one has time or cares to call you back. If you don't stick to their ideas you might as well forget about it. They know best and do not listen to the patient. If you call to let them know the meds. they put you on are giving you nightmares, the RN Kim says "fine stop taking them and go to your primary care", instead of trying to help resolve any issues. I thought Doctor and Nurses go into their professions due to their desire to help people in need. That is absolutely NOT the case with Dr. Donkoh and his RN Kim. Dr. Donkoh would rather put you down a path of surgery or implantation devices instead of actually trying to listen and work with his patients. Good luck if you decide to go see them.