Called Pest Pros of MI because we saw some evidence of mice in our basement. They were able to come…read morecheck it out two days later. Eshah was super knowledgeable and very friendly, especially with our daughter and all her questions. We now use them for a bi-monthly exterior spray as well as mice control. Can't recommend them enough. We have had a great experience.

Consistent tech treating properties with contracts. We have used this service for several years and…read morewe had an exceptionally bad experience in 2025. The technicians that came each time were different and did not know where they were supposed to spray. It was clearly highlighted on our contract but they said they didn't or couldn't see the paperwork. Absolutely unacceptable because that is how the company bases their charges. Be home when treatment is being applied.

Michigan BBS we're courteous and prompt. They understand the stress for a mom dealing with bed…read morebugs, took their time to explain my options and provided me with exceptional service.

We had a great experience working with Al and Dave. My family and I brought bed bugs back from a…read moreroad trip and realized it before we even entered our home. I called the major companies in the Lansing area, and none of them could offer a solution that wasn't home-based. Al was very responsive and had us drop off our car to have our things heat treated and our car fumigated - all for a very fair price. He patiently answered all of our questions. Dave, the technician who did the work, was very thorough and kind and gave us a detailed explanation of his process. This is the kind of business you hope you never need again, but if we do, I will 100% call MBBS.

I needed a last-minute home inspection for a home purchase, and The Bug Man came through right…read moreaway. They sent Jamie Rodgers out first thing the next morning. He was professional, personable, and incredibly thorough. My agent was so impressed he even asked for Jamie's business card. I have a serious phobia of bugs and rodents, but Jamie put my mind completely at ease. I couldn't have asked for a better experience. The Bug Man should be proud to have an employee like Jamie representing their company.

I requested an estimate and was told that it was a one time cost to have them come out but if bugs…read moreremained they would come back but we would have to pay again

Barry was GREAT! Professional, knowledgeable and super thorough! He took the time to give us so…read moremuch info on things we didn't know, even as 30+ year homeowners.

AVOID - The sales team LIES. They will talk about using ladders or scaffolding to get up to the…read morehigh points on the home then when you pay $1200 for service they don't. Literally, they couldn't even spray up to the upper eves for carpenter bees.

We have had Mite-E Exterminating service our property for three years and they have been fantastic…read more Josh the owner is super friendly and helpful. I would definitely recommend.

My wife had an ant with wings on her pant leg and another showed up in our car. I was worried that…read moreour new house was infested so I called this company because they were rated highly on Angieslist. Very happy with this company - Mr. dean came out to the house and thoroughly inspected and found... nothing! No charge for looking, no "well, just to be safe.." It's hard to find honest businesses these days, but I trust these guys and I will use them if I ever have any trouble in the future

We got off to a bit of a rough start, primarily due to the weather, but Johnson Pest Control has…read moreturned things around and are providing excellent service. Not a sign of a rodent, and they show up promptly as scheduled. Keep up the great work. Chuck Gibson Scotts, MI

I have never had a company send me an email harassing me for canceling service with them. I opted…read morefor another company that came in 20 dollars cheaper a month and spent more than 15 minutes at my house. Bless the owner's heart for getting upset that he is losing business. I did follow a protocol and left a voicemail to cancel service in April 2024. Tech showed up in June to do a service call that I had not asked for and previously canceled. Ithe informed the company via email that I wanted to cancel my service. This is the email response that I received after submitting that request to cancel email. " I see. Most companies back up their service with free service calls. I am no different. But you never expressed any dissatisfaction other than the tree out front with ants. Why would you just switch companies after I provided you with years of satisfactory service without giving me a chance to even do a free service call? I even created a custom program that skipped the winter months, specifically for you. Are you working directly with the owner? Or did you sign up with some nameless, faceless corporation where you're just a number? I know all my customers by name and address and care about them and the service they receive. I can drive right to your house without even using the GPS. And you get me doing the service personally almost every time. What could another company have to offer you that's better than that?" Billy T Johnson, Owner Johnson Pest Control www.johnsonpestkalamazoo.com 269-459-1788 IN WHAT WORLD DOES THE OWNER LIVE IN THINKING THAT I HAVE AN OBLIGATION TO CALL THEM FOR A FREE SERVICE CALL?NO I KNOW LONGER WANTED YOUR BUSINESS AND YOU EMAILED THE ABOVE BS. CLASS ACT FOR SURE..CONSUMERS BEWARE.