I usually rave about them just because it's so convenient etc to them versus our Dr. But I was just…read morethere 2 days ago and the dr prescribed me something that could have been life threatening to me. If my pharmacist didnt catch it....who knows what might have happened. Dr asked if I had allergies which I do not. But he didn't ask anything else about my life style Again the pharmacist caught it....but seriously....shouldn't the Dr be asking certain questions before prescribing medication?

I had to go in for a non-DOT drug test today and I just don't look forward to these things bc I…read morejust feel like it's awkward at best, and like I'm under suspicion at worst, so I was dreading going in today. Got there, only one other person in the lobby, which was very clean, by the way. Filled out some paperwork, gave the new girl working at the front desk my ID, went and sat down. Two minutes later, the only other person in the lobby gets called back, so I'm the only one left, in the lobby so I'm thinking that I'm next. Wrong. Just then, the lobby fills up with ppl: a dad and his son, a gal and her daughter, and a newborn baby with her mom, so after about 15 minutes, I went outside and had a smoke, and when I went back inside, it had been about 25 -30 minutes total since I arrived, so I asked the gal at the desk how much longer bc I'm gonna urinate all over myself, and she frowned and said that she's so sorry but it's gonna be at least another 30 minutes, bc the pee collector just went on lunch. I politely asked for my license back, and said I'd just come back tomorrow. One of the other ladies working there was within earshot, and told me that if I give her 5 minutes, she would be able to take care of me, but that she had to finish up with a patient. I couldn't believe my good fortune! Not only would I not soil myself, but I'd also get my drug test done. So thankful! Anyway, the gal that helped me was named Ingrid, and I couldn't have been happier with her. She explained everything clearly / concisely, and never once made me feel like I was under suspicion from the gate. Ingrid's customer service was what earned American River Urgent Care's 5 stars. To Ingrid's supervisor / manager: this lady is indispensable. Promote her.

The young ladies here were extremely helpful helping my mom to be seen with no appointment, and…read morealso the care they provided. Also were very informative

This location is horrible, this isn't the first time I experienced the same problem. First I would…read morelike to say " THIS IS NOT A WALK IN WELCOME" as it shows on the door, it's false. I had something in my eye, so I thought this location is closer to me. As the sign outside says walk in welcome. I told the front desk person the situation, she took my ID and then told me, that they couldn't squeeze me in. The front desk person told me, I can come back the following day. It's because the doctor had a lot of paperwork to catch up on. WTF. She referred me to drive to Folsom, I told her driving that far distance will be difficult because of my eye. Then she pond me of on other urgent cares. The prior year I had the same experience, where they tell me that I need to make an appointment. They need to take the sign off WALK IN WELCOME because it's all BS. The prior year I was told that facility was ONLY for like physicals and small issues, that is what they are equipped with. The situations I had were not major health issues. They need to put appointments ONLY and not give patients that false security of walk in welcome. Then when they tell me the doctor has a lot of paperwork to complete. As much as most people have to pay for healthcare, this is totally unacceptable. I going to get in contact with corporate representatives to show how a doctor has a lot of paperwork to do to see a patient. The prior year I thought it was just that day but it happened again and I bet I am not the only one that this has happened too.

Doctor DeBruin is trash and I feel bad for his staff. He has no bedside manner and is completely…read morerude. Instead of looking at my grandmas medical history he argued with us saying she hadn't had procedures done that she had just had done a few weeks prior in the hospital. He never had anything helpful to recommend and raised his voice at me over a telemedicine appointment when he thought I was out driving when I was sick with COVID. Save yourself the trouble and just find a new doctor if you're searching for one.

Dr. Mark DeBruin and his staff are very efficient, responsive and helpful. Dr. DeBruin has…read moreextensive experience and he can get to the heart of any problem very quickly. He listens to you and works with you to get to the bottom of your health issues, explains things concisely, and will refer when necessary. I've had a very challenging year with multiple health and emotional issues, and he, along with a few other doctors, were there for me the entire way. I'm finally feeling better, and I was definitely well cared for. Thank you Dr. DeBruin, and keep up the great work.

My family along with myself have been using this Urgent care for years. The waits are always short…read moreand the experience always pleasant. The Dr that treats here and owns the facility is super nice and friendly!

I never them give a Star, And they never deserve a Star, my recommendation is not to waste your…read moretime at this location, very poor service, very poor quality, very poor front desk, very poor staff, one day I was the 11th patient in the queue for one and half hour after that when I left without tre still I was the 11th wh I got home I received a call and she said that they calling you it's your turn and I said five minutes ago I was the 11th and now they are calling

We love Randi and think she's a wonderful midwife. My wife and I were very weary of finding the…read moreright fit, but we didn't have to look far. Randi answered all of our questions and let us feel like she really cares about every step of our birthing experience. Thanks Randi

I am so happy I had Randi at my side through my pregnancy and birth. She was supportive of my…read moreintellectual, emotional, and physical development during this time. If you want a birth where you don't have to prepare for battle in order to avoid abuse or being stripped of your power, but rather a guide for you to recognize your power, she is the midwife for you. When it came to my birthing time, I was happy she was there, but I felt like I also could have done it all without her. I think this is the mark of a great guide and teacher. If you are considering home birth, just do it. If you have some apprehension, hire Randi to ease your mind and free your inner goddess (she's in all of us).

I've gone to Dr. Braid for years now. She is extremely in demand and it might take some time to get…read morein but once you're in, you're in. She is so welcoming and friendly that I forget she's my doctor and not my neighbor or mentor... she gets along with my quirky personality and always explains what is going on. I have gotten referrals and needed treatments in little time, and she has suggested so many things of benefit I would never have known about! I love my doctor!

It is rare that I put in a review for a physicians office, but Mercy Medical group has done nothing…read morebut help my family, and me feel better. The reception area is clean, and the people who work up front are fabulous. My physician Dr. Xiao is amazing. Keep up the good work and please ignore these old reviews that are 1 to 2 stars. They really do care for their patients.

As the sister of someone who stayed at New Dawn's Men's House, I can honestly say it gave me my…read morebrother back. From the moment he arrived, I could tell this wasn't your typical treatment program, it was more like a healing retreat. He'd tell me about the amazing fresh, healthy meals, the weekly massages as well as trauma yoga, acupuncture, and even the equine therapy that really opened his eyes to new ways of connecting and growing. The gym membership with a personal trainer made a huge difference too, he's stronger and healthier than I've seen him in years. The house is comfortable, the staff truly care, and the brotherhood he found there has been life-changing. I'll be forever grateful to New Dawn for giving him the tools and support to rebuild his life.

Our son went to New Dawn and we want to highly recommend this facility! From the first phone call…read morewith Brooke and later with Ashley, we knew there was a difference in this facility as compared to others. Our son shared about how much he learned about his own brain, what triggers are, and how he learned to relax as anxiety was an issue for him. The food was amazing and he would often send pictures of the food and he learned that what he put in his body is important to how he feels and previously he was not eating well. I remember when we saw the pictures and read that there was a private chef, we thought the picture was probably not their normal fare! Oh no, it was beautifully presented and our son said the food was amazing! The counselors were patient and made the information easy for him to understand, so he could incorporate changes into his life. The Administrator Donna was fair with Kris and he liked her sense of humor and we appreciate their understanding and willingness to work with our son on a few difficult days when he initially came. We can't say enough - just make sure you are ready to make the change and New Dawn will help you achieve your goals! Thank you NEW DAWN STAFF! P.S. Tried to download pictures, but for some reason didn't work - but just AMAZING food!

Clinic Location: 7777 Sunrise Blvd, Suite 2500, Citrus Heights, CA 95610…read moreLog Started: May 30, 2026 Purpose: Document ongoing issues with inaccurate medical records, lost test results, appointment scheduling problems, and incorrect visit history at WellSpace Health.Key Evidence from Text Messages (Screenshots saved)October 29, 2025 (Text from WellSpace): Confirmation of in-person visit scheduled with Elizabeth Tissier on Friday, October 31, 2025, 10:40 AM at the Sunrise Clinic. May 12, 2026 (Text from WellSpace): Confirmation of telehealth visit scheduled for Friday, May 29, 2026, 3:30 PM with Janet Green. Timeline of Events at WellSpace Health:October 31, 2025 Attended in-person appointment at WellSpace Sunrise Clinic with Elizabeth Tissier. Pap smear performed during this visit. Test results were later reported as lost / missing in the system. May 29-30, 2026 - Telehealth Appointment with Dr. Janet Green Doctor stated that I had not been seen in-person in 3 years -- this statement is factually incorrect. I informed her of the in-person visit on October 31, 2025 (confirmed by text message). I also reminded her about the lost Pap smear results from that visit. Dr. Janet Green told me that I could not establish a primary care doctor at WellSpace Health because of the supposed 3-year gap in in-person visits. Pattern of Issues Repeated instances of in-person appointments being canceled and automatically switched to telehealth without my knowledge or consent. Billing for the telehealth visits even after being told the original appointment was canceled. Ongoing Impact Inaccurate visit history being recorded in my medical chart. Lost test results affecting continuity of care. Incorrect information used to deny establishment of primary care relationship. These errors create problems with my overall medical records and upcoming insurance transition to Covered California.

One of the worst places to visit a doctor. I visited the doctor Anna Petrik today, I came with my…read moremom, cause she doesn't speak English, the doctor didn't let me to speak for her and translated the English to my native language to my mom. She was so rude and racist also shouting and yelling for no reason. All the staff are rude except Leunia the medical assistant. Please help the patient and do yours job. I hope the management team take of care of these Karen's.