I saw Dr Kelsey Ferrell again a few days ago for a suspicious lesion on my scalp. Fortunately, the…read morebiopsy just came back negative. As usual, Dr Ferrell demonstrated excellent clinical skills. Her staff is efficient and super friendly. The clinic space is very nice. I am a retired physician from the San Jose area, and I am thrilled to have this level of care in the Treasure Valley.

That doctor was a jerk! He does not care for the tattooed and he's not very thorough!read more

Initially had a bad experience because the dermatologist said I could have laser therapy while…read moreusing medication she gave me to work on my rosacea. Not only did the medication that she gave me not work and made me feel very sick , but I couldn't get the laser treatments on my face because I was taking them. I didn't know until I walked in to get the laser treatments. Brandy has done an amazing job working on my skin since then ... which is why they get 4 stars. I've been working with her for years and although I haven't had the funds to work with her for the past year or so, her results have held up. My face used to look like a bright red cherry. Now I can actually go makeup free! It'a not totally healed yet but when I get the money I will go back! I think with a few more sessions I'll get where I want to be.

If I could give this place zero stars, I would. What happened to my mother at this clinic was not…read morejust unprofessional. It was inhumane. My mom had an early morning appointment at Mountain Pine Dermatology's Meridian location for her Accutane prescription. She's done this process before, so she knew the steps. She simply asked the PA if she still needed to wait 30 days after her pregnancy test, given that her husband had a vasectomy. The PA didn't know, left the room, and then an assistant came in and confidently told her she could be prescribed that same day, she just needed to log into iPledge and answer a question. My mom doesn't speak fluent English, and she's not tech-savvy. She called me for help while I was at work because the clinic attached my email to her chart. I stayed on standby, ready to help her log in, while she waited patiently at the clinic. And waited. And waited. They kept telling her "we'll be with you soon," but it was completely soulless, like she was an inconvenience, not a patient. No one actually tried to help. No one explained anything clearly. She waited quietly and respectfully for hours, trusted their word, and when they told her, "we'll call you later," she believed them and went home. They never called. She had to call them twice and both times, all they said was "we don't know yet" and they'd "call her back." They never did. But here's what really shows their utter lack of care. Assistant wrote on her chart, "Language barrier - don't know if she understood." Are you serious? You knew there was a language barrier. You were not sure if your patient understood instructions about one of the serious medications in dermatology and you didn't use your translation services? You didn't take the time to clarify? You just let her leave and hoped it wasn't your problem anymore? This is medical negligence, plain and simple. When I went in person to talk to them, both the nurse manager and the administrator acted like I was the problem. Cold. Dismissive. Not an ounce of empathy. I calmly asked the administrator how she'd feel if her own mother someone who struggles with English was treated this way. Her response? "I need to ask you to leave." That's it. No apology. No accountability. No shame. Let me be clear, my mother was not difficult. She was not loud or demanding. She's one of the sweetest, most polite people you'll ever meet. She sat there quietly while the staff at this clinic treated her like a burden. This clinic failed her. Completely. If your mother, your grandmother, or anyone you care about doesn't speak perfect English, don't bring them here. They will not be treated with respect, dignity, or basic decency. And to the staff who saw this happen and did nothing you should be ashamed.

great care and attention to detail. I refer many friends here because I've always had a great…read moreexperience Elizabeth Fraley Kinder Ready

DO NOT SEE THIS GROUP…read more First of all, you are herded through here like cattle. Secondly, you will see PA and not a real dermatologist and you will be charged for a 30 minute appointment to the tune of $386 for a 10 minute new patient look over. The national average according to my insurance company should be in the $230 - $270 range. Hard no.

Lovely office, friendly staff and excellent care under Dr.Harris. I sometimes get lightheaded with…read moreneedles. The moment I expressed I was starting to feel uneasy during my procedure, Dr Harris and staff kindly gave me a break, got me a water, grabbed a handheld fan, repositioned me and waited until I was ready again. So appreciated that! Thank you Meridian Derm!

Wonderful. Very knowledgeable and very experienced…read more Very thoughtful and thorough physician. 5 stars plus

I saw Dr. Brooks myself for an overall dermatology checkup. I also had two skin tags that I asked…read moreher to remove. She briefly sprayed them with the cryotherapy (or whatever it is) which did not work. She did not have a great bedside manner and was not very friendly. To give the office another chance as it is less than 5 minutes from my home, I took my teenager to their office for acne and requested her PA, Sammy Verner. LOVED her. It was a much more pleasant experience. She was friendly and explained things well, and, at the follow up, she adjusted the medication as needed, too. I would go back to this office, but only if I can see Sammy.

What could be improved? Maybe being transparent with your customers and letting them know what they…read morewill most likely be charged??? Not a trustworthy company go to any other dermatology except this one. Rude billing department not helpful! Cheers

Sometime, oh about 25 years ago, I was caring for my father who had male-pattern baldness. I…read morenoticed as his age was advancing, that he had some peculiarities on his head. I took him to Dr. Burr and he cared for my father with a freeze of the potential cancers on his head. No fanfare. No pressure. No scare tactics or guilt jobs. Fast forward to 1 year ago, taking my sweetheart in to Ada Dermatology. Dr. Burr is still there, still bringing quiet and profound healthcare to people of all ages, without fanfare, but WITH dignity and professionalism! Despite the staggering amount of people seen each day, the staff are pleasant, professional, even quiet in their tasks! Quite an experience! Quite a physician! Quite an Office! A++

Dr Burr has been my dermatologist for several years He is conscientious, caring,…read more friendly,thorough and extremely competent. His staff is friendly and caring as well. . Burr is very concerned about my health, and that of my family.

Somehow my review keeps getting taken down. Just updating to make sure my review is still visible…read more BOTCHED AND DISFIGURED I went to Dr Rodgers for sinus surgery, rhinoplasty, and liposuction. There were immediate red flags I unfortunately ignored. The first was the condition of Dr Rodgers's teeth. His teeth are covered in plaque and tarter. They look like they haven't been cleaned in ten years. It's unusual for a surgeon, to say the least. The second red flag was when discussing the desired results; I mentioned that I wanted a nose that aesthetically fit my face. Dr. Roger responded that he didn't care about aesthetics. It's strange a plastic surgeon wouldn't care about aesthetics. The third red flag is Dr. Rodgers is missing an index finger on his dominant right hand. I clarified to Dr Rodgers that I wanted a straight Roman nose. What I got is something better suited to a Puerto Rican. Dr. Rogers removed too much cartilage off my bridge, leaving me with a rounded nose bridge lacking structure and a flat spot in the middle. My nostrils are now different sizes and attached unevenly to my face. I have a collapsed right valve. His incision on my columella left me with a missing cartilage on the left side. The tip of my nose, which he was supposed to refine, is wider than before. The septum he was supposed to straighten is deviated to the left. My nose is noticeably shorter. When I asked Dr. Rogers if he removed any cartilage from the tip of my nose, he said no. This was a lie. According to the medical records I requested, Dr Rodgers removed cartilage from the tip of my nose without discussing it with me. The liposuction he performed on my face has left me with a dent in my right cheek. When I brought up my concerns to Dr. Rogers, he laughed in my face (literally). He did this multiple times while trying to gaslight me to me think I was seeing things or hadn't waited long enough to see the results manifest. Ultimately, Dr. Rogers put me off for over a year before telling me he would not perform a revision surgery. This means I have to spend $15-$20,000 to have another surgeon correct Dr. Rogers's mistakes. This has been one of the worst experiences in my life. Fortunately, I could do a chargeback on one of the credit cards I used to pay for the surgery. I would highly recommend it to anyone considering plastic surgery. Put the initial charge on a credit card and charge the surgeon back when they see any potential bad results. Surgeons only win 23% of chargeback cases, so the chances are good that you will get your money back. I made the mistake of going with Dr. Rogers because he was affordable. I ignored red flags so I could save money. Now I'll be paying for it the rest of my life.

Dr Rogers did an amazing job on my daughter's nose when she broke it! He is extremely professional…read moreand talented. He did a wonderful job explaining the whole process to her.

The clinic/hospital is cleans and bright. A lot of employees that works there, that's the reason…read morewhy love how fast the service. I have always had keloid as long as I remembered. Got some injections and my provider was very gentle. The type of care my nurse practitioner was well beyond my expectations.

The Doctors we've seen across the three locations are great (4 different ones), the PAs are hit or…read moremiss, there are a few really good ones (we've seen 2 good ones) and a few that are terrible (we've seen 2 terrible ones). 11 years at this practice using all 3 locations, and the real problem is the front dest staff at the 10 mile location. They are the worst, and have been since this clinic location opened. This is not a new problem, these 3 women are consistently dismissive, rude, and look like they'd rather be anywhere else. They are completely unhelpful, and visibly annoyed whenever you ask them to actually do their job. It's a shame to have the actual worst front desk staff in all of the treasure valley at a clinic with actual good and needed providers.

BEST IN THE TREASURE VALLEY! I just love all of the staff at Boise Image Enhancement Center. From…read morethe front desk staff to my gal, Heather, to the owner, Morgann. They are all amazing! I have been coming here for years and I tell you...I look at least 5 years younger than when I started. I highly recommend!

Absolutely amazing staff! Went in for Botox today, upon coming in I was greeted by Kelsie who was…read moreso sweet and welcoming. Shortly after filling out the paper work Heather took me back to administer the Botox, she knew exactly what I wanted and was very genuine during the whole procedure. I loved the energy of this office! I'm so used to going to clinics/spas and waiting at least 30 minutes to just go back but here everything took less than 20 minutes! They also take Allē points here! Highly highly recommend!!