*** DANGEROUS FOR BIRDS ***…read more Culture already took 2 weeks in lab, then clinic sat on positive enterobacter results two more days (Mon-Tue) despite knowing Kali's symptoms--emailed Wednesday only, no doctor call to discuss results. No phone call to check on Kali during two week plus culture waiting period. Unanswered email March 8th. Multiple calls and in-person inquiries noted by front desk, passed to doctors--zero responses over a long period of time. Reached out about gabapentin/meloxicam/saline drops and Kali's increase uric acid levels--front desk claimed messages passed to doctors, zero responses. Total radio silence on CRITICAL med questions related to kidney health. Never set communication boundaries, so I called when needing answers--they dodged, then fired me mid-treatment leaving my bird abandoned without veterinary care. They were supposed to provide up to date records yesterday which has not been provided. I requested current notes, culture and script. They said " Didn't you just get records?" I did 2 weeks ago. Doesn't include up to date. CONTAMINATED gabapentin--clinic manager admitted reusing dirty peanut butter syringes in bird med bottles as if it were written into normal procedures. Stated they do this for ALL their birds. Put a used syringe with gabapentin in a pill bottle with liquid medication in its own bottle, liquid med spilled inside pill bottle, used peanut butter syringe inside and top closed. I am glad I caught this because it would have sat overnight and turned into a science project. ***BASIC MICROBIOLOGY*** I took the contaminated project back and the same manager handed me clean syringes. I said no I'm here for gabapentin that is not contaminated. She slammed her hands on the desk and rolled her chair out and sighed with annoyance. She marched into the other room and brought an already created gabapentin to me that was not contaminated. Very poor communication practices. Extreme lack of patient education. Lack of infection control protocol. Place has a musty, mildew smell and caked dust and dog hair in exam rooms which appears disinfection between patients is lacking. Navy Corpsman/RN-BSN had to treat conure alone. Doctors also seem to be gone a lot. Go elsewhere.

Incredible caring staff and service. Our little boy got ill suddenly, and his regular vet was more…read moreconcerned about upselling us and did not seem concerned at all. We contacted Animal Hospital of Bonita Springs, and they got us in immediately for a 2nd opinion. It turns out our boy had a life-threatening illness, and they jumped into action- they scheduled a surgery ASAP (somehow managed to fit him in), they checked on him over the weekend, and the doctor was available for questions. Absolutely amazing and very caring Vets and office staff. Will never go anywhere else. This place is top-notch!

From the time I walked in with Otto, my 12 yr. Old Schnoodle, my experience was above and beyond. I…read morehad no appointment and knew Otto was in distress. Nate, at the front desk welcomed us and was assuring. Dr. Monk, his nurse and assistant were extremely professional and calm. Dr. Monk lay on the floor, talking with Otto, gaining his confidence. He diagnosed Otto's issue, sent us home with the appropriate medicine and requested we come right back in should anything concerning arise. We returned the next morning and once again received stellar service. I can't recommend Bernwood Animal Hospital enough..the staff is amazing and Dr. Monk is beyond exceptional. He truly cares about his patients and their parents! What a Godsend!!! Thank you, Susan & Otto Von Schnoodle

Dr. Andrew is a fabulous vet, but I have an elderly dog with chronic conditions, and there have…read morebeen so many instances in the last year that the vet is not available. My dog had a problem this morning, and I was told there would be no doctor until after 6/26. Several Saturdays and even a Tuesday when Newport was open, he wasn't available. I realize there can be family emergencies, etc, but this has happened so frequently that I feel that at the very least, long time clients with dogs with chronic conditions should be warned ahead of time. I cannot recommend this clinic.

Just moved here and checked out Yelp, as always for the necessary locations for me and the family…read moreincluding the fur babies. Oasis had great reviews so called and had a lovely receptionist book in my cats. On arrival had a great greeting and was met by the technician who took us through to a comfortable , clean well appointed room. Went through the necessary checks and then took the cats back to the vet who did the preliminary check before meeting us. (I think I would have preferred to meet the vet first, but I guess that is down to personal preference. ) on meeting the vet though, she was lovely and very thorough with the cats. Prescribed the necessary medication for one of them. They even rang a few days later to check on her progress and if there were any issues at all following the appointment. Very nice place, little further from home than other vets, but I will drive further to ensure good health for the fur babies with people who care. Highly recommended.

We have taken our cats to Animal Oasis for years (we are snowbirds). We have had Dr. Lien and she…read moreis fantastic, and everyone who works there is kind and compassionate.

Dr Lauren and her staff were thee absolute BEST! Saying this, we had to put my cat, Gizmo down as…read morehe was sick. They gave us as much time as needed to spend our last minutes with him and grieve and cry!! They were SO INCREDIBLY amazing! Even when I went back to pick up our boys cremated body, one of the girls actuall brought him out to my car cause she remembered what i was driving and to not have to go in! I was so greatful! They also had a piece of his fur with a bow, his paw print and nose print on a bookmarker! With a super caring note! Going thru putting your fur baby is thee worst! But somehow- they made us feel like he was the only animal in the world! God Bless you all!!

I took our little cocka-poo to get her ear checked out since it's been bothering her lately and…read morelooked infected. I'm SO glad I chose Bonita Veterinary Hospital as the staff were super-nice, the receptionist got us in right away and the doctor was informative & thorough. I definitely recommend this Vet. The price was reasonable with no surprises and fine print, unlike other places in our area. Two thumbs up!

They've been loving and caring for my pets for over 15 years, and right now, I have a rescue spicy…read moreChihuahua who's so special to me. The care and compassion I receive are truly second to none. They're always so patient and thorough, answering all my questions, especially when I'm feeling stressed about my fur baby. I honestly can't recommend them enough to anyone looking for a great vet!

I inquired about going to this vet, and am posting this as a warning for anyone considering going…read moreto this vet (Estero) or getting a puppy from MandMAussiesofNorthCarolina. Dr. Mary Holly Castro (who works at Estero) owns MandMAussiesofNorthCarolina, now in Florida. After also looking for a second Aussie puppy, I saw their GoFundMe page they started for their dog, Nola. They bred Nola for multiple litters without doing any hip testing first--which is the bare minimum for any responsible breeding program. It turns out Nola didn't get checked until she was three and she was then diagnosed with Grade III Hip Dysplasia, the most severe form there is. This was done by a a licensed DVM! The OFA has charts posted on their website that says a female with Grade III Hip Dysplasia paired with a male with Good (Passing) OFA hips still produces 31.5% puppies with hip dysplasia, meaning a litter of 9 will have 3 puppies with hip dysplasia. That's IF they tested the male's hips. No wonder she is not on the team members section of their website. At AKC puppy prices, two or more litters that they had from her could have been used to replace Nola's hips multiple times over. So why wait six years and then ask complete strangers to pay for it on GoFundMe? To me, it's a massive red flag regarding the ethics of this program and this vet clinic as a whole.

They saved my dogs life!…read more We went in thinking it was time to say goodbye to our sweet boy! An intern hearing our story and wanting the experience offered to do a stomach surgery to remove a massive object from our dog. Seriously it was so big we don't even know how or when he ingested something so large. They kept us in the loop the whole time and were extremely sympathetic with our situation and didn't put any pressure on us for whatever path we took. I would absolutely reccomend this facility to anyone looking for excellent care.

If I had followed the guidance I was given during this visit, I truly believe the outcome for my…read morecat could have been very different. I am sharing this so other pet owners know how important it is to trust their instincts. My first experience with Florida Veterinary Referral Center (May 2024) was outstanding. Dr. Glander provided exceptional care during my cat's CHF diagnosis--thorough, compassionate, and highly communicative. Because of that experience, I trusted this facility without hesitation. My most recent emergency visit was completely different and deeply concerning. I was referred urgently for sudden hind leg weakness, with concern for a possible saddle thrombus. The initial ER veterinarian, Dr. Tucker, recognized the severity immediately and recommended urgent diagnostics. After a shift change, care was transferred to Dr. Dinah Fuelling, and this is where my concerns escalated. There was a delay of several hours before basic diagnostics were completed, despite the urgency of his condition. During that time, my cat had clear hind leg weakness, instability, and was repeatedly falling--something observed by my family and acknowledged by staff. Despite this, I was told no abnormalities were observed. Equally concerning were the overall communication and bedside interaction. I was visibly distressed and emotional throughout portions of this visit while trying to advocate for my cat. I asked multiple detailed questions regarding his condition and treatment plan. My experience was that these concerns were met with limited engagement, and at times I perceived frustration and dismissiveness in the responses I received from Dr. Feulling. I was also told that his lab work--including kidney function and electrolytes--was normal. That did not align with what I was seeing. Because of that, I made the decision to seek care at another emergency hospital. At the second facility, his condition was immediately recognized as serious. Imaging confirmed acute congestive heart failure exacerbation and cardiac thrombosis requiring oxygen, IV medications, and hospitalization. I was also informed that his creatinine was elevated and that he was showing signs of impaired kidney function--something that is critically important in managing cardiac patients. This was not a subtle difference in opinion--it was a completely different clinical picture. The second ER team listened, explained, validated concerns, and treated both my cat and me with compassion and respect--exactly what any pet owner should expect in a crisis. I understand emergency medicine is complex and fast-paced. However, what I experienced--from Dr. Fuelling-- was a deeply concerning disconnect including the combination of delayed diagnostics, dismissal of observable symptoms, and the overall lack of alignment between my cat's condition and the care decisions being made. In this case, I experienced what I believe to be a combination of poor clinical judgment, delayed care, dismissal of clear symptoms, and unprofessional communication under Dr. Fuelling's care. Given the significant difference between my first and second experiences, I cannot confidently recommend this facility based on my most recent visit. My intention in sharing this is simply to provide an honest account so that others can advocate for their pets and seek additional opinions when needed. For transparency, I have included portions of the cardiology discharge summary and lab results referenced above.

Was traveling back from Fort Lauderdale to St Petersburg with my dog and boyfriend & my dog started…read moreshowing symptoms he was very unwell. The closest spot outside of alligator alley was this office and we were able to get him there just in time, as his stomach had flipped and he had to have emergency surgery. The staff was so kind and responsive to his situation, they kept me updated and comforted during everything. As you know, our dogs are our babies and they took the best care of him. Kai is now on a car ride home sleeping and doing so well. So grateful for them and their staff

We have used this Vet practice for a number of years. We…read morehave a dog that has a heart condition and needs an Echocardiogram every 18 months. Throughout our journey we have always been treated with respect and care, have been provided full details on his condition and everyone from the front desk to the Cardiologists have been incredible compassionate and knowledgeable I am so thankful that there is a Specialty Veterinary practice within 2 hours of my home!

I had a problem with my diabetic dog, Sophie, this morning. I called her vet at Newport , whom I…read morewas told would not be available until after 6/26. I was grateful that Angel made time for her. This is my second visit to Angel, first with Dr. White and second with Dr. David. She got excellent care both times, and I am switching from Newport to Angel. A diabetic dog needs a vet who's available, and Dr. Andrew, good though he is, is not dependable. Even a heads up about the days he would be gone would have been helpful. It's a huge plus that Angel has more than one vet, and I really like the two I've seen.

I ve been with them many years and have lost a couple of dogs due to Illiness. They are…read morecompasionit and caring. Your animals are in good hands