When we were visiting over Christmas vacation my senior Yorkie suddenly was experiencing congestive heart failure. From the moment we walked in I felt comfortable with the wonder staff up front, Brie and Amanda. I was in a panic and they were calm and comforting. My little Yorkie was hospitalized but within 24 hours they had her doing so much better. She was discharged and happy and well. We had a EKG apt with the cardiologist Kya Fedora who was completely wonderful and thorough, I only wish she could continue to be her cardiologist if we didn't live out of state we would continue to see her. I appreciate each and every one of their staff members who worked so hard to get my Lola healthy again! I'll be forever grateful! Thank you read more

Advanced Veterinary Care - Perky and alert Lola after her stay in the hospital - Veterinarians Near Me - Salt Lake City, Utah

Dr. Degarmo and her tech Jaz was wonderful with my dog when I came in for a cardio appointment. Prices were reasonable and they were very lovely. My dog hilo loved them. Thanks!! read more

Advanced Veterinary Care - Veterinarians Near Me - Salt Lake City, Utah

My three month old puppy broke her leg and my Vet recommended we take her to AVC. The vets and staff were excellent and assisted us in getting through the next three weeks and healing our sweet puppy. Keeping a three month old lab puppy calm and quiet is next to impossible, not certain we would've gotten through this stressful time without the excellent care and advice of the vets and staff at AVC. CAN STRONGLY RECOMMEND THEM! read more

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They saved my dogs life. She had an ulcer on her spleen that ruptured and she was bleeding internally. Once we brought her home, her recovery was slow at first and every time I had a question, no matter what time it was, they answered the phone and assured me I wasn't being a spazz. It was pricey, but you pay for what you get... which is knowledge, experience and confidence. read more

Everyone was extremely friendly and warm and encouraging. The space was super clean and calm which is impressive for a vet that does so much and does emergencies! read more

My husky was bleeding from her bum. We didnt want to push waiting until the morning (it was around 9pm) we had checked a few other pet ER places. Advanced Medical was the only one willing to check her before deciding when she needed to be seen. My poor husky hated all that was happening but they treated her really well. She ended up having a anal gland infection/rupture. They cleaned her bum and gave us the meds she needed and told us how to take care of her and what to do next. They were all carrying and helpful with us and with our stressed out husky. read more

The staff was very friendly and they took me right in as my dog was having breathing difficulties. They took me to a back room and I didn't see anyone for two hours. When the vet came in the only diagnostic test they had done was a chest x-ray and he said her breathing was due to a stomach ache. I insisted on more diagnostic test, which took another two hours just to run blood test. The vet prescribed four completely useless medication's. They sent me out to the waiting room where I spent another 30 minutes just waiting to see my dog and get the medication's so I could leave. This all cost me $1200 for a chest x-ray and bloodwork and for useless drugs. I would never go to this veterinarian care facility again they will rob you blind and I really feel like they didn't know by they I mean the doctor was clueless read more

Our Charlie pup of 11 years, who'd never had a sick day in his life, went from a typical great doggie day to an emergency in the space of about three hours. To make a long story much shorter, we rushed him here. A saint of a man (there for his own pet) rushed out to carry Charlie in...running alongside the three staff who came outside as well. They did all they could, but our Charlie didn't make it. The compassion shown to my son and I was incredible. I can't say enough good about the love and care that goes into helping our beloved furry family members. They cried alongside of us. This is a very hard business....taking care of our pets when we can't. It's hard on them as well ... especially during the holidays. Thank you for your kindness and compassion when we needed it the most. read more

Advanced Veterinary Care - Veterinarians Near Me - Salt Lake City, Utah

no one wants to find themselves needed a trip to the vet ER. but unfortunately life happens. i recently had to take my dog here and was impressed. luckily i arrived and there wasn't much of a wait. so we were almost immediately taken back for triage. they then took my dog back and did x-rays and blood work. after only an hour, i was meeting with the doctor who was great. all in i was there for about 2 hours and the entire staff was kind and wonderful. read more

My review is really a 4.5 star review. Came here Sunday evening because our chocolate Lab was bitten at his daycare. We called first and was told to bring him in and that the current wait was 4 hours. My only "complaint" was that when we arrived no one at the front desk seemed to know who we were and that we were confirmed to bring our Lab in. We were seen right away by the triage nurse. Told what the process would be. Given an estimate of the costs and that the ER Dr would see our pup within 4 hours. We were pleasantly surprised that the ER Dr called 2 hours later. Dr. Williams was very thorough and explained everything in detail. The nurse who we picked up Dodger from was also very clear on the aftercare instructions. AVC made a very stressful situation with our pup more bearable. We hope we never need ER services again, but would come here again if we need to. We appreciate how busy and in demand their services are - yet we were treated professionally, efficiently and with care. read more

Can't say enough about Dr. Greenberg, Nurse Jacque and Carmen. They are professional, caring and compassionate. I am confident that my cat Claude is receiving the best possible care. read more

$500 for 2 stitches seems excessive. The veterinarian was awkward and probably shouldn't have graduated

Unfortunately, I've had to take my "problem child" Gunner, a crazy AustralianShepherd, there twice. The first time was when he and his best friend, a black lab named Tahja, knocked a glass pan of brownies off the counter, and proceeded to eat the entire thing glass and all! I was in a panic when I took him in, but they immediately reassured me and took him back to start him on fluids. Turned out he did have a bunch of glass in his stomach and needed to have it removed via surgery. Fortunately, I have excellent pet insurance (Healthy Paws) and was able to get his surgery and two night hospital stay, without any financial concerns or concerns about the care, he was receiving. The second time my Ausshole needed emergency service, he had eaten a full cooked chicken, bones and all (Yes he is a true Ausshole)! They were once again extremely friendly and helpful and took amazing care of Gunner. If you are ever in need of emergency vet services, AVC is absolutely the place to go! read more

Advanced Veterinary Care - Gunner in the AVC waiting room, waiting to see if he needs emergency surgery after eating a Pyrex pan of brownies, glass and all. - Veterinarians Near Me - Salt Lake City, Utah

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I've been to too Advanced Vet Care several times over the years and the service and staff have always been nice. However, last month after making the agonizing decision it was time for the next journey for my 16 yr soul mate, we received such horrible treatment. My little fur baby girl was screaming in pain and it took them over 20 minutes to get someone to see her in a room. I had to ask numerous times, given no explanation or estimated time. I know they can be very busy, but when I asked about the priority triage they said they will take a look. After the techs prepped her and Dr Tara Erickson came in, she didn't say anything, except, "are you ready", completed the procedure and left the room. NOT one word of kindness or empathy. They made one of the most difficult things I've been through even worse. read more

Avoid this place at all costs. This is a negligent business that is owned by a corporation and ONLY CARES ABOUT YOUR MONEY! Worlds cannot express the poor taste and callous behavior of the individuals who run this establishment. My cat had a $1900 CT scan at this clinic for a suspected tumor. They EMAILED me the results the next day and didn't bother to call me to discuss. I had to read the email to find out that my cat has a large malignant tumor in his head. I was traumatized and called the front desk, only to be told that I couldn't speak with one of their vets about the results of the scan UNLESS I came in-person and paid for a consultation. After speaking to the practice manager, Christy Clark, about my concerns, I was told that nothing could be done to rectify the situation. I asked for her manager, and she told me she doesn't have one. That is a total lie. When you work for the man, you always have a boss! If anyone knows how to get in touch with Thrive Pet Healthcare corporate, please DM me. What does excellent animal care look like? I emailed the results of the CT scan to another vet in the valley, and he called me after business hours to discuss and provide a recommendation for next steps. This was all without taking a dime of my money! I am grateful that I found a kind vet to help me through this difficult process. read more

Had a question rewarding toxicity of something twards my dog and they helped without asking for anything. Didn't have to call ASPCA and saved me $100. Thanks! read more

Dont take your animals here. They are trying to pump people in & out as fast as they can, without even listening to you. I took my dog in for profuse vomiting, they didn't even listen to me and what was wrong with my poor dog.. and stated they were checking him for hard swallowing in his discharge papers... They said they would get me the discharge papers when I left, so I could go get my dog the medication he needs and they emailed it to me over 24 hours later... They were also trying to push X-rays on my dog before even examining him, & lied to me about the exam fees. There was one staff member, who was extremely nice and attentive. However, the rest of the staff were super dismissive towards me, when talking about what was wrong with my dog and even after thanking them for being kind. I was extremely disappointed and would never ever take my dog back. read more

This is really a 4.75 star review; very heavily could of been a 5 star had a few things been worked out in advance. The staff overall were very polite, personable and easy to work with. I noticed a sign explaining to people to not threaten staff & I immediately thought; how could anyone be rude to these folks? We had taken our almost 2 yo pitbull here over the weekend after being turned away by another facility. AVC was great to communicate their processes for intake, wait times and how cost works. I didn't feel as if we ever felt rushed once to make a decision about the care for our pup & like they were just doing certain things to be able to bill. Both doctors that we worked with - the overnight and the critical care day time were informative and had great "bedside" manner for even a pup in the hospital. Rose was amazing at sitting down to discuss billing with us, was great at reading the room & offering to step out to give us time to decide how we wanted to move forward. I never once felt pressured to do all the things they proposed as treatment options & to make a decision right in the moment. Rose told us she left GP vet care to go to ER vet care and she is exactly the type of person who should be in this environment. To the drawbacks - which are very few. Our boy was treated for some GI issues and we knew he still would have some diarrhea. However what we weren't aware of is how dirty he would be from this. When we picked him up after discharge he had been covered in his own feces & smelt awful. We were aware of course he had diarrhea still and would, the staff had been great at communicating that; we just wish there would of been a bit of awareness on their end so he could maybe have been cleaned up. Ashley was truly amazing though to try and help with that as soon as I had noticed before we took him home. She took the time honestly to wipe his whole back area which was beyond kind. The only other drawback is our discharge papers with feeding were a bit confusing. However when we called for clarification the team was amazing to talk with us and again never once made us feel rushed to get off the phone. There is a chance as well a lot of this could of been that our schedule didn't align with the discharging team & they called us to go over everything on the phone to accommodate our schedule with pickup. read more

Our dog was so sick. We called in to make sure they could see him. We got there and they sent us away. Stay away from them they are horrible. read more

If you have other options, go anywhere else. This is the most dysfunctional office I've ever seen. There are huge communication errors going on here. The left hand doesn't know what the right is doing. Such poor communication has to lead to poor care. read more

If you have a pet, you need to go here and request care from Dr.Campbell. He will save your animal's life and look good while doing it.

I can't believe I ever considered them for my dog's care. They have so many employees, and most don't even want to be there. I'm sure there is more compassionate animal care anywhere else. read more

I am extremely disappointed with this Advanced Veterinary Care. I have reached out to them multiple times with no response. I really wanted to discuss the issues that we had. It speaks volumes that no one from the Millcreek office or the parent company in San Antonio, Texas would return my phone calls. This was a simple one question request about our dog's medication. We did like Dr. Tsimbas, and I am still waiting for a phone call from her. We now are going to MedVet in Salt Lake City; Dr. Katie Wright is now caring for Murphy. So far Dr. Wright and MedVet have been 100 times better. I hope this update helps readers to decide on where to go. read more

So, about a week ago, my baby boy decided to get into a gallon bag of something that he shouldn't have. When I initially called, they were super helpful, super calming, handled me well (while I was freaking out). I brought him in and they instantly took him before they even took payment from me. That definitely eased my nerves. They consulted me on everything, let me know costs and their recommendations. Loki probably shouldn't be alive right now but they took such great care of my boy! He ended up staying with them for 2 nights, they always answered and gave me an update every time I called (about 8 times a day, ha). They were very professional, caring, and just awesome! Any more pet emergencies, I'll be going here! read more

Advanced Veterinary Care - A week after they saved my baby boy - Veterinarians Near Me - Salt Lake City, Utah

DO NOT BRING YOUR ANIMALS HERE!! Carrie Anderson was our vet and just wanted more and more money to tell us that she doesn't know what's wrong with our animal. she refuses to give us the necessary information on how to help my dog and now we are facing the fact that we may have to put him down. do not bring animals here ever. read more

DO NOT TAKE YOUR PET HERE!!! I will never bring an animal here again. They will not care for your pet and they will milk you for as much money as they can. We brought our dog here after she was hit by a car. They first told us we would need to pay just over $400 for the necessary tests to take care of her and had us sign for that. Then we were taken into a separate room where we were told there would be a $1,000 minimum. I asked what this paid for. When shown the list, there were unnecessary tests that they tried charging us for. I requested that they be removed and that took our total down to just under $800. After a 3 hour wait, they took x-rays and said they could not tell if she had a collapsed lung, or if it was full of blood, or just severely bruised, but they said either way, she should be able to heal herself and wanted to monitor her overnight. This was going to cost us $2,800. We specifically asked if there was a procedure or surgery they could do to help her. We were told no. The next day, they said she was getting worse and they needed to monitor her for 24 to 48 hours more. They quoted us between $4,500 to $7,500 for this. We did not have the money to pay this and were forced to make the hard decision to have our dog discharged. At the time of discharge, I asked again if they were sure that there was nothing else they could do for her, like a surgery or a procedure. They said no, that she just needed to be monitored. Our dog was only getting worse so we decided to get a second opinion. We went to a different vet clinic. Within 20 minutes we were told that she did have a collapsed lung and that is something that would never heal itself. They took her in for immediate surgery, drained 110cc of blood from her lung, reinflated it, and fixed an internal hernia next to her lung cavity. They kept her overnight and sent her home the next morning and only charged my $500 from the time we walked in the door to the time we left. Our dog would have died if we wouldn't have taken her somewhere else. And this clinic would have continued to charge us thousands of dollars to do nothing for our dog while she slowly died. It is nearly impossible to communicate with the manager, Alissa. After almost a month, I finally got an email back saying that they did do wrong by us, but they would only refund us 20% of our money. In my opinion this is unacceptable and they should be investigated. I want to know how many other families have been devastated by this clinics lack of expertise and integrity. read more

I've spent over $10,000 at this place over the years for different dogs and cats but they have never been very accommodating or helpful. They have been really expensive. Wanting additional unnecessary clinic visits, waiting over a month for treatment. There just aren't a lot of specialty care options but it's time to go elsewhere, worth the drive. read more

Very compassionate and professional care. Have taken my pets here over the years for various reasons but the hardest visit yet came this week with our sweet 17 year old Pomeranian Maltese Rocco. They got us in that day, which our regular Vet could not. They allowed us to wait in the privacy and comfort of our car, it was a bit of a wait but there were other animals in pretty bad shape coming in. They also have paper bowls and water available in the front lobby. They did everything they could do for our lil guy and were very up front about the costs. They ended up refunding us some money after it was all said and done. Super thankful for their compassion and professionalism. read more

Advanced Veterinary Care - Young Rocco in his glory days. - Veterinarians Near Me - Salt Lake City, Utah

This review is not a reflection of our experience with AVC as a whole, but just on one vet: the technicians have all been wonderful. My dog, Mollie, was diagnosed with Addison's Disease at an emergency vet clinic in March and it was recommended that we transfer her care to AVC. We did so and she was placed under Dr. Kuhlman. Dr. Kuhlman has consistently ignored my concerns regarding Mollie's condition, treatment, and care. I've only spoken to Kuhlman once; all other correspondence were done through technicians. I could even hear Kuhlman telling them what to say to me several times in the background, but he still wouldn't speak to me. When I said Mollie was experiencing some side effects due to the dose of prednisone she was on, I was told she was on a "standard" dose and that he wouldn't lower it further. Standard treatment for Addison's disease is frequent electrolyte tests within the first 6-12 months to ensure that levels are balanced and that the dog doesn't receive medication before they need it. Getting Kuhlman to let me schedule electolyte appointments was like pulling teeth. After her last electolyte appointment, Kuhlman said (via a technician) "see you in a year" and I wasn't allowed to schedule amy additional. In addition, none of my concerns were noted in her chart (which I requested for my records), just things like "owner says pt is doing well at home". Dr. Kuhlman's care was inadequate, bordering on negligent. And, for your info Dr. Kuhlman, I took Mollie to another clinic today who checked her electrolytes and they were a MESS. If I had given her her Zycortal injection like you wanted me to next Monday with no electrolyte check, it would have made her super sick. I'm BEYOND angry. read more

Advanced Veterinary Care - Mollie - Veterinarians Near Me - Salt Lake City, Utah

Do not take your pet here. I paid 4k and my dog left in the same condition she arrived in. The doctor told me he had no idea what was wrong with her and sent us home. I was willing to spend any amount of $ to get my dog feeling better and made that clear. They literally gave up. They don't care about your pet and I listened to them handle upset clients by giving them attitude. (Clients who were waiting in an exam room for 3+ hours, etc. Real reasons to be upset.) We waited 9.5 hours before a vet laid eyes on my dog. read more

I cannot stress enough-DO NOT GO TO THIS PLACE!!! We believe they euthanized our 10 year old golden receiver without our consent. The staff was rude, condescending, & totally just out for our money. They are unethical and dishonest. I am so upset that we took him in. He'd still be alive and pass the way we had hoped. DO NOT DO NOT DO NOT TRUST THIS PLACE!!!! read more

Excellent care and I got in quickly with our sick old Cat Lizzy she's 11 years old and it's her first illness, stomach issues. The staff is knowledgeable and the doctor explained the process of blood panel to start determining what is going on and the actions to take. I do recommend this Vet office. read more

Advanced Veterinary Care - Veterinarians Near Me - Salt Lake City, Utah

DONT GO HERE EVER!!! They are a money hungry vet clinic , they will tell you a price after seeing your animal and then will continue to increase the price knowing the same information they knew before. I brought my sweet kitten here that was less than a year old. At first they made it seem like something that happens all the time. Like a cold. At first they said it could possibly be up to $1,500 then said they needed $5,000 when I asked if she could just stay the night and I would take her somewhere else that's open in the morning. That's a BIG difference. Since I was a couple thousand dollars short the only other option they gave me was to put my kitten down. She could've been saved. I called another vet the next day with the exact diagnosis they gave me and they said they do those for way less. They still charged me a little over $2,000 to give me my cat in a cardboard box after only a couple hours. PLEASE PLEASE PLEASE DONT BRING ANY OF YOUR ANIMALS HERE !!!!! They gave me false hope. Made it seem like a normal thing , pricey but not too pricey , When I couldn't find a way to get that money I started asking about every possible option I had even asking about paying for just the night and they said they needed $5,000 for one night. I lost my sweet girl for no other reason than they're money hungry. They DO NOT care about your animals. My kitten who didn't even get her first birthday did not need to die, I called another place after she had passed because I had a feeling it shouldn't have been that expensive and I was right that clinic could've done it for way less :/ PLEASE DO NOT bring your pets here !!!!!!!!! read more

From the moment I called in about my daughter and son's four month old Teacup Yorkie Roo being ill they were wonderful. I brought her in late Friday night and left with her looking a bit more energized and alert. Originally I brought her in for throwing up and diarrhea. I wasn't sure which she was actually doing, because I walked into little piles of what looked like a combo of each of all throughout the house. They tested her for parvovirus as she had only her second round of boosters. Tests came back negative. I was instructed to take her home but if she threw up again or stayed the same to bring her back in immediately for x-rays and intestinal tests. Over the next course of days I actually believed she was getting better with the anti-biotic prescribed from the hot Dr., or at least I wanted to believe that. She truly had very small spurts of energy and the rest of the time she was very lymph but drinking water and she didn't throw up. I noticed she wasn't getting worse, but she certainly wasn't steadily getting better. So today 3/20/ 19 I took her back in realizing that I wanted to believe and see only what I wanted to see her as. A healthy thriving, energetic, loving, thriving puppy! And oh with attitude too! That was around 1 am this morning. Again from the time I entered until the time I left the staff was exceptional. I went straight into a room, and spoke with the tech. And then the Vet came in who was this beautiful female Dr. and my first visit was a beautiful male Dr. making the news much easier somehow, or just their compelling nature. They were both exceptional and very professional and both techs were so knowledgeable. The first tech with the male Dr. being more empathetic and the second one being less sensitive but kind and caring with the female Dr. Little Roo didn't come home with me today. The female vet said she was almost 100% sure Roo had eaten an object that got caught in her intestines based on all the tests performed and her low white blood cells and an ultrasound that saw fluid. She stated she would need a surgery and of course it would be very expensive and she wasn't 100% if that would save her with her being so weak and young. I had to make the decision to euthanize her today. The Vet gave me antibiotic options as well, but I wanted to her to paint a realistic picture which I as a single mother needed to know. As I clearly don't have the funds for surgery and didn't want to give my children false hope, and have them experience a greater loss. So I made the decision to put Roo down. My kids at this very moment still have no idea, I am on my way to pick them up. The Dr. even softly guided me as what choice to make as far as being in the room with her and truthfully not being able to try to still go into work. So for me this staff, who by the way was just so caring, right down to the amazing coffee talk. In my opinion went above and beyond. I want to thank them for making the second hardest decision in 2019 easier. Two weeks prior we had to put our little Flo, our guinea pig down too. We will be stronger from all of this, but it is certainly helpful to be at a Vet emergency with staff and Dr's that still have emotions and aren't all about the money. Goodbye Roo and Flo hopefully you two are tear'n up the town together read more

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Very Compassionate had to put my Cat to Sleep and they were Very Caring and Wonderful.. read more

Advanced Veterinary Care - My SweetPea - Veterinarians Near Me - Salt Lake City, Utah

This place is the best vet I have ever had to take my companion to. They made an impossible situation comfortable, caring, and gave us everything we needed to send our loved one off with care. Thank you a million times over to every single staff member who helped us say goodbye to our little one with grace and respect. This place was and continues to be nothing short of a miracle. read more

Management has changed for the worse here. Unfortunately its gone down hill. Change is inevitable, but they've hired some inexperienced managers. read more

Just don't bother. They used to be a good clinic but for the past couple of years they have gone down hill. They have extremely long waits and immediately try to turn you away. 2 yrs ago when I was pregnant my cat was sick (she's elderly and has flare ups that can be scary) they said 2-3 hours (mind you it's 1 am) so we sit in our car and wait. Then 2 hours later they come out and say we won't be able to see her at all tonight. It's just so rude. Then my dog got bit by another dog I called first this time and they were like we have a 4 hour wait and suggested I go somewhere else. I ended up going to mountain west veterinary hospital in Layton who took her in right away and stiched her up. They even let you go home and call you when your pet is really so you don't have to wait. Then this last time (9am Saturday morning) my cat was peeing pus drops at a time. I brought her in and they said she's not urgent so it'll be 4-6 hours. Then they suggested I try some other places that might be cheaper (I wasn't even concerned about the cost) and even suggested I wait till Monday to go to her normal vet... was I suposed to let her suffer all weekend peeing pus??? So I remembered how well mountain west did with my dog so we drove to Layton again they saw her right away and it ended up being a very severe UTI with blood and tons of bacteria in her bladder and they said it's wouldn't have been good to wait till Monday. My point is this place doesn't care about your pet doesn't try to make the wait easy on you and lacks compassion. If you are willing to make the drive just go to mountain west in Layton and you'll be treated so much better and your pets will be better off too! read more

I recently wrote a negative review because of a large misunderstanding, but Kendra called me promptly and made the situation completely right again and I'm so grateful for her diligent customer service! I've been taking my dogs to VCA for many years during bee stings, tummy aches, and Foxtails. VCA has always taken excellent care of our dogs and been extremely kind to us. We recently took our dog Regina there and had mix up with her treatment. It was insignificant and our dog is fine now, but VCA did an excellent job addressing the situation and making us feel like our dog matters to them. Thank you Kendra and Ann! We'll definitely be back again the next time one of our dogs has an emergency (hopefully not anytime soon! Haha). read more

Really great experience this time in . My frenchie got stung by a wasp or bee and had to go back not once but two times in one day . Poor baby was in a lot of pain. They took her in right away . Doctors were both really nice and took the time to explain what needed to be done . read more

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