Excellent service! Came out the same day and removed a large evergreen and limbs on our house! The…read moreentire crew was super kind! Thank you again!

They replaced my falling 80 ft of back yard fencing. They did an amazing job, it looks beautiful…read moreand very professionally done! I highly recommend them for any job you need done! great communication as well!

I've worked with Kai for years , he's super nice and knows everything about floorings and…read moreremodeling.

After kitchen pipes were replaced in a slab subfloor, the trench was filled with concrete. We…read moreselected a click lock tile from Flooring Surfaces. Alan did an extraordinary job of leveling and installation, going beyond what was requested in trimming around a water heater and tiling into laundry and closet areas. All in all, we are pleased with the appearance and would highly recommend Alan and Flooring Surfaces.

We contracted Charles and his team to do a remodel of our bathroom in Jan. 2021 and are happy with…read morethe work he did. From the estimate forward, he did a great job communicating with us about pricing and process, and he offered a much more reasonable quote than many other contractors in central Illinois. When any work that deviated from our original plan arose (such as replacing the drum trap in our older home), Charles explained what needed to be done and why. Our final invoice was right in line with our estimate and we felt that he was honest and straightforward with us throughout the remodel. He was also very considerate being in our home and maintaining masks/distancing during covid-19.

These people know what the term "customer service" means. They take care of everything start to…read morefinish and make it look really easy all while listening to exactly what you want, even if you aren't sure what that is. My experience with this company is unlike any I've had in a long, long time. It's wonderful to walk through the front door and be on a first name basis with the person you're working with. They had lots of high quality options for me to pick from that didn't break the bank. I enjoyed working with Lindsay to update my kitchen in my newly acquired condo. She was great to work with, her communication was excellent and she has great taste in putting things together. I could not be happier and will work with her on a bathroom project next, along with the contractor she recommended to me that was just excellent.

Hampton's has been difficult throughout the process of replacing our countertops. We have worked…read morewith Lindsay, who is very pleasant, but does not work quickly to rectify issues. I found a granite pattern that I liked in August, and I was sent to Carstin Brands in Arthur, IL to pick out a slab. Upon arriving in Authur, I was told that I can't pick out slab there as it was the fabrication warehouse, and I needed to go to Schaumburg to the showroom. An hour drive each way to Arthur resulted in a wasted day. I went to Schaumburg and picked out my slab, no issues there. The slab was installed at the end of August. The installers from Carstin (the fabricator) were professional and timely. Immediately after installation, I noticed several spots that were chipped or filled with a rough, gray putty-like substance. I contacted Lindsay to rectify the issue, and she attempted to facilitate a solution with Carstin. Fast forward to November, the spots still had not been fixed, and I had made several attempts to contact Carstin with no return call- and the answer from Hampton's repeatedly was that "billing has been made aware" so that we would not be responsible for the balance until the spots were corrected. Carstin finally came out to fix the spots after I stated that I would not be recommending Hampton's or Carstin based on this experience. I waited to pay the balance until a new statement was issued, just in case we were charged for the repairs. Sure enough, I just received the statement and we were charged for the repairs!! I have made several attempts to contact Hampton's and stated that we will not pay for the repairs charged, with no return correspondence. This company clearly does not stand by their work, and I will not recommend them to anyone. I love my countertops, but I am very disappointment with this experience.

Shade Solutions professionals replaced a canvas canopy on the original framework of an old one and…read morecreated a new framework and canopy for another area at our public pool. Two years later they still look great, don't show any signs of wear or fading. Even though dealing with management health issues at the time, the rest of their team did what was necessary to keep the projects moving forward efficiently. I would definitely use them again.

Shade Solutions designed a custom pop-up tent for our high school track team. The tent is of…read moreexcellent quality, and the customized top looks amazing. I highly recommend Shade Solutions.

I was looking for to have my gutters removed and replaced and I wanted a local family owned…read morebusiness to hire for the job. A quick Google search and a bit of research told me that Mike's Seamless Gutters was the place to call. I found his website and filled out the form for an estimate. Within minutes he called me and pulled up photos of my house on Google Maps and was able to give me an estimate. I let him know that I also wanted gutter guards as well. He told me that he could get to it in about two weeks (which was WAY quicker than I had anticipated). A few days later he called and told me he could do it now. Mike and his assistant showed up right when he said he would and they immediately got to work. Withing a few hours I had beautiful new gutters on my home. Mike said that the gutter guards would arrive in a couple of days and they would come out and install them. Sure enough, while I was away, they came out and finished the job. He left an invoice for exactly what his estimate was and I still think it was the best bargain around. Here's my take on Mike and his company. He's honest, reliable, professional, efficient and really does just want to homeowner to be happy. Well Mike, my wife and I are very happy. Thank you!

Mike did great work, but even better was his communication. He was easy to work with, responsive,…read moreand gave great up-front information. If you've had bad experiences with contractors, then you know how valuable this is!

We contracted to have our fence repaired and a new gate built. The quality of work and material…read moreused was excellent. The was very reasonable. Communication with owner and employee, Neko, was excellent. We will use them again and highly recommend then. Job well Done!

Professional and a great quality fence! I 100% recommend them if you need a new fence!read more

I hired Kong Crete to resurface my driveway, walkway, and front landing. The driveway was in decent…read moreshape to begin with -- a few cracks, some chips, and an uneven walkway panel -- so this was more of a preventative/curb appeal investment than a major repair. I chose Kong Crete based on their strong Google reviews and Jonas was friendly and knowledgeable during our initial phone call. The base quote came in at $1,967 for the resurfacing with a standard broom finish. I added a brown water-based dye for an extra $250 to help the concrete blend with the neighborhood rather than look like fresh gray construction, bringing the total to $2,217. The contract required a $750 deposit to get on the calendar, with the remainder split across payments before, during, and the day after the work. Worth noting -- credit card payments carry a 3.4% fee and the contract includes no warranty of any kind. What went well: The driveway does look noticeably better overall. The resurfacing gave it a cleaner, more uniform appearance and the broom finish looks good. Jonas was responsive during the quoting and contract phase, and the work itself was completed on schedule in about a day and a half. He also offered some unsolicited but helpful advice about maintaining my rear patio, which I appreciated. To his credit, when I asked him upfront whether resurfacing was a smart investment or if I should save for a full repour, he was straightforward in recommending the resurfacing -- I appreciated that honesty during the sales process. Where expectations weren't met: My main frustration is that several pre-existing defects I was hoping the resurfacing would address are still visible -- small chips, a persistent crack on the landing, and an untouched garage threshold that I thought was included in the scope. The leveled walkway panel has a noticeably uneven surface texture. There's also a significant color mismatch between the landing and the driveway/walkway, which was surprising since both were resurfaced at the same time. Jonas had warned me the resurfacing wouldn't perfectly match the surrounding sidewalk, which I understood, but I didn't expect the resurfaced surfaces themselves to look so different from each other -- especially after paying extra for the coloring. When I raised these concerns, Jonas explained why each issue was either expected or outside the agreed scope rather than offering to address any of them. I'll take some responsibility -- I should have been more explicit upfront about the garage threshold and the landing crack. But as a homeowner paying over $2,200, I was hoping a professional would proactively address visible eyesores that were clearly within arm's reach of the work being done. Communication: There was about a month between paying my deposit and the work being scheduled, which I understood due to personal circumstances. A quick status update during that time would have been appreciated though. After the work was done and I expressed my concerns, the focus shifted quickly to collecting the final payment -- I received multiple invoice reminders within hours on a Saturday while I was at work. It left me feeling like getting paid was the priority, not customer satisfaction. Bottom line for future customers: If your concrete is in rough shape, this resurfacing will be a solid improvement and you'll probably be thrilled with the result. But if your driveway is in relatively good condition and you're hoping to take it from a B to an A, set your expectations carefully. Have a very detailed conversation upfront about exactly what will and won't be addressed -- don't assume anything will be taken care of proactively. There is no warranty included, so what you see is what you get. The work is decent, but I wouldn't describe the experience as one where the contractor went above and beyond to make sure I was happy.