We had a decent experience here. My boyfriend and I wanted to book a couples massage on short…read morenotice, which was a little irresponsible of us. Lulu was able to get us in for the next day, which we were very happy about. The website said they offered couples massages and we were excited. They even allowed us to go in about a half an hour earlier than our appointment time, which we were happy about. When we got there though they separated us into different rooms, which we didn't like since we had specifically scheduled a couples massage. Also, I am not sure if they are short staffed but every time someone came in the door it interrupted the massage where the masseuse stepped out, leaving the door open, to address the customer. My boyfriend experienced similar interruptions in his with phone calls his masseuse attended to. My massage felt good, but my boyfriend seemed to have had a different experience. We had higher expectations than what was received. I would come back if I needed something relatively cheap on short notice. However for something more intimate, or more of a treat, I would look elsewhere.

This place a nice surprise. When I say a nice surprise, it's because I was only able to find this…read moreplace googling "massage places". I stumbled across this place and I wanted to try them out right away. There is a BIG language barrier to some of the workers, so you have to be understand and not get frustrated. They ask you to pay upfront, so if that's not you're thing, save their and your time and not come here. I didn't have a problem with paying upfront. They then give you the option to tip afterwards on your credit card receipt. SO yes, they do not ask you for a tip right away. I got a 60 minute massage for $60 I believe. When I tell you at first I was like oh, that might be a lot for a small establishment, BUT I was wrong. It was great. Be sure to make sure you want a hard or soft massage. The massage was an experience for sure. The ladies that work here are professional, and WILL NOT do any happy endings. BUT they do ask you to take your clothes off and get under the sheet provided. So come here clean and not sticky. Have some self respect coming here. If you choose to stay in your underwear that's fine too, but they will attempt to massage your butt and inner thighs. At first I was surprised, but lets be real... WHO doesn't like their gluteus massaged? Overall this place a good surprise and I enjoyed every minute. If I was willing to pay more I would def get the longer service. Sadly it was so good I was going in and out of sleep at one point. RECOMMEND!!! Side note, small asian work here, so if you're on the bigger bodied scale, be prepared if it's not "that good"

Jennifer is a turbo nice lady. She's very good at what she does. You arrive, fill in a form, she…read moregoes over with you what you'd like and if you have any areas you'd like her to concentrate on... and away you go. I had a Groupon. I would suggest getting on Groupon and looking for Personal Touch Massage for your first visit. You'll enjoy Jennifer. She's very professional. Highly recommend.

I just left and am feeling fantastic! I've been going to Jennifer for a few years and am just as…read morepleased each time! If you're looking for a customized therapeutic massage, this is the place to go!

I had a great experience here. I made an appointment for a massage kind of last minute, and was…read morehappy they could squeeze me in. The massage was wonderful, and the spa itself provided a lovely and relaxing atmosphere. I can't wait to come back for another massage, or even a pedicure. They also have services for men, so I'll be dragging my husband with me for that pedicure! Would definitely recommend.

They were able to get me in last minute for a massage. The staff at the front desk were so…read morewelcoming and friendly. The massage was wonderful. I highly recommend!

The owner has reached out since my visit and not so so pleasant experience. I was very impressed…read morethat she followed up and truly cared about my experience and not just my yelp rating. She offer another massage or was even willing to give my money back. I am going to try again and will update again.

From the owner: We care about our clients and do everything we can do help them and improve there everyday quality…read moreof life. We are a mother/daughter owned business and will work with you however are clients need. Are massage therapists have every intention on making are clients feel important. We have complimentary childcare so are clients can enjoy a relaxing time!

A Fantastic and comfortable experience. Very well done with excellent care. Nice environment .read more

From the owner: Massage Therapyread more

With out the owner Jan Kauffman I doubt I would be walking. She has a great spot and a fantastic…read moretouch. She keeps up on her continuing education and her massage evolves with time. She knows how to release those trigger points and works them all out! If you have chronic pain she can help. Her six massage packages are a sweet deal and she offers gift certificates as well.

I received a certificate for a massage from this company that I forgot about. I did not remember I…read morehad the certificate until I received a second certificate from another (Body Recovery at 825 Ring Rd -highly recommended as their gift certificates do not expire). I reached out this business and the owner indicated she had no reason to honor the certificate because my second certificate was not from her business. This is extremely poor customer service, and I do not recommend purchasing any certificates from this company. Get your service up front. Or better yet, go to Body Recovery Massage, where they find every reason to accommodate their customers.

We met Jade several years ago when my son was stationed in Kentucky in the military. She has worked…read morewonders every time we come and see her. She fixes our pain problems where they don't return. I had pain for years and it's gone. She's always been kind and fair. She always goes above and beyond. We drove 6 hours one way to see her again. We can't find anyone as good as she is, but she's very busy because she's very good and worth seeing. If your looking for just a massage, this is normal the place. If you're looking for healing. This is for you.

I went here to get my eyebrows and lip waxed and was very impressed! I booked online not knowing…read morewhat to expect but was pleasantly surprised! It's a beautiful and calming environment that allows you to really relax and enjoy the experience. The decor was chic and the technician, Abby, was amazing. She was very professional, kind, and good at her job. I will be coming back for all my beauty needs! As for the shop itself, I cannot sing enough praises for the environment. It was like a meditation studio, yoga studio, and salon all in one. It felt luxury salon, but at an affordable price. Phenomenal.

I went to this salon hoping to lighten my hair, add noticeable highlights, and cover my gray hairs…read more I arrived at 9:00 a.m. and did not leave until 1:00 p.m., so I spent four hours at the salon expecting a result that reflected the time and money invested. Unfortunately, I left looking almost the same as when I arrived. The biggest change was a choppy layered haircut, which was not what I wanted. My highlights came out with a reddish/brassy tone. Even the stylist noticed the color looked too "chrome" while blow-drying my hair and asked to retouch it. The next morning, I also found several gray hairs that had not been covered, despite clearly discussing that this was important to me. I spent a little over $200 and did not receive the color, highlights, gray coverage, or haircut I requested. I am very disappointed with the result.

This was my first facial, so I don't have much to compare it to, but from my experience as a…read moreminority, I can't recommend it. Throughout the appointment, I felt like more of a burden than a valued customer. A white woman came in after me, and her demeanor instantly shifted--she became bright and bubbly, which was in stark contrast to how she treated me. The service was on the expensive side, and she asked for a tip afterward, which felt a bit pushy. There was also a robotic attempt to upsell products after the session, which added to the uncomfortable experience. If you fit the typical customer profile, you might have a better time, but I walked away feeling disappointed and taken advantage of.

For Kentucky this may be the standard. But not on the northeast. I tried to give them the benefit…read moreof the doubt because it stated that they had just moved to that location in February. But at the end of the day if you say you open for business than be open for business. The massage room was not dark, the outlets were not covered, and there was no place to put your things! If you're a spa be a spa where is the locker room where is the changing room. They have a lot of room to grow with Spa etiquette. There was no spawater, there was no warm and welcoming Clerk it was just overall unpleasant. Then at the end she pulled out 5 items that she suggested I get for my skin without even running down the reason why. If I were local I would travel to Louisville! Oh and I forgot about my wax I'll say this I had to go home and do work to further shape and clean!