Following a shoulder injury, my wife was referred to PT Pros by our primary health manager…read more Unfortunately, my wife was misled and deceived by the staff at PT Pros in Leitchfield regarding copayments. She inquired and attempted to pay and was advised that she did not have subsequent copays. The therapy received produced no results and the staff advised her that a 'few more visits" attempting a different approach might help. She was advised that those visits would be covered by our insurance. In pain and willing to try anything to alleviate her shoulder issues, my wife agreed and continued the therapy. The therapy did not help and my wife was subsequently referred to an orthopedic specialist. Then came the surprise. Despite the fact that PT Pros advised my wife that there were no subsequent copays, we later received a bill for $420 (a copay per visit). I attempted to clarify this with the billing section from PT Pros and was given a very rationalistic and deceptive explanation (I recorded all calls and will happily share them with anybody that requests them) Their final stance was that it is the "patient's responsibility" to ensure they understand the billing and copay requirements. (Oddly enough, my wife DID inquire was told by the staff at PT Pros that we did NOT owe anything). I will pay their bill and strongly caution anybody that needs physical therapy to ensure they understand that the administrative staff at Leitchfield PT Pros will smile and tell you one thing and a month later you'll get an unexpected bill.

I was in a car accident late 2018, and when I got there my neck was in severe pain from whiplash…read more Thankfully through all the hard work and the scheduled physical therapy visits with Ian and the others that assisted with my recovery process, that severe pain has subsided to very minimal pain and I am able to finally get a good night sleep and do most of the other activities I haven't been able to do since the accident late last year!! Thank you to Ian and all the staff that were to help me during my visits. I would definitely recommend PT Pros for your Physical Therapy and rehab needs caused by injury or from recovering from any surgery or any other ailments.

Dr. Wells is a very detailed chiropractor. She was able to find the true root cause of my condition…read morewhen other medical doctors couldn't. She also was willing to spend the extra time and go the extra mile for me. I am so appreciative for all she has done. You won't regret working with her.

Dr. Wells is super down to earth and really helped me to get to the root of my pain! I didn't…read morerealize how little things could be caused by areas I wasn't even aware of! I felt like a brand new person after the first appointment and my follow ups have been just as amazing! She truly has taken care of me like no one has ever been able to. Finally found a good chiropractor who can take care of me!! So thankful!

Very good location to have an annual physical. Doctor and nurse staff are very friendly, caring and…read morehelpful. I arrived for my appointment about 10 minutes before and I was called within a few minutes. Exam was very thorough and complete. I was in and out in a very reasonable time. They also have a Baptist Health web site that you can login to and view your results and keep your health information up to date and secure. It will also save time at check in as you can fill out all your current information and complete everything before you go. Highly recommended.

Dr. Malempati is the best. I highly recommend him he did my ACL reconstruction surgery.read more

Incompetent provider. Malicious person. Arrogant yet inept. Self-righteousness overrides any…read moreethical compunction that might lie buried. Although he works with WKU Athletics, there's no one I've spoken to at Western (my employer) who thinks well of him. Of the 4 other orthopaedic surgeons I've seen, all have been compassionate, educational, listeners who are skilled in their occupations. Until this person - Dr. God. I wish zero stars was a viable rating. I scheduled with him for a simple, common knee aspiration - "water on the knee". I have had it done 5 times in the past. It a simple, quick pain-free procedure. I had an appt on Monday but left without the aspiration. He came in after looking at the xray and suggested a steroid pack and ice for 20 minutes 6x a day. I told him I usually got the fluid removed and pulled up my pants legs to show him my actual knees. He glanced at them and said he saw no excess fluid. Later that night, I decided I really wanted immediate relief in my knee rather that taking a systemic steroid regimen for a localized problem. Tuesday morning, I went to the practice's walk-in clinic to see about having just any intern or other doctor available to do the extraction. But I was told I needed to schedule with Cha again. Wednesday, when he came into the small exam room, where I was standing, he said "hey", stood a foot from me and stared me down. I broke the uncomfortable silence by saying "how are ya" and telling him I decided I wanted the aspiration. He did not sanitize the area, sprayed a freeze spray for a 2 second count which, evidently, had no effect and stuck the 4 inch needle in. I tried to endure the pain but things got elevated fast b/c it hurt quite a bit, I could feel every jab he made. He insisted there was nothing coming out (which, I believe, was because he intentionally inserted the needle incorrectly and never pulled the syringe plunger back) as he pinched the pocket of fluid and kept jabbing the needle against my patella bone. He told me, "I do this all the time." I finally had him take it out when I realized the situation wasn't going to get better. He seemed intent on causing me physical pain and definitely not extracting any fluid in order to prove me wrong. Either that was his motive, or he can't successful perform the most basic procedure learned early in ortho training. Today, Friday, I went to another orthopedic surgeon and again easily, painlessly had 25 cc of synovial fluid removed from my knee. Malempati broke his hippocratic oath to cause no harm. I didn't nothing to offend the man. I believe, though, he intentionally caused me pain to punish me. He actively engaged in both malpractice and malfeasance in my case. Doubtfully the first time he's done this.

Wonderful place for physical therapy. Asmara at the front desk is really a gem. She knows the…read morenames of everyone who comes, she greets everyone with a smile. The therapists listen to what you have to say and help you achieve great success. Highly recommend.