Don't trust Sean...
Even though Advantage Home Contracting was quick to come out and make an estimate, and make a quote, we had concerns. Despite that, we were willing to give them the contract.
We had a few questions which I emailed, but the questions were totally ignored. My wife was concerned because, even while he was here finding out what we wanted for the initial estimate, a third of his time was on the phone trying to tell a previous customer that what they had understood would be done, was not what he was doing.
After ignoring my emailed questions in his responses, I then sent an email with an exact copy of his proposed contract, with my changes for the items he had ignored in my previous email clearly highlighted in red. He does not read emails, and came back with "Just forget your spreadsheet and tell me what exactly in my quote what you want to do. Copy and paste or highlight if needed in MY estimate." But that is exactly what I had just done (and he had included in his response), with the changes highlighted in red in his proposed Contract, but he does not actually read your emails or questions.
Luckily, I found this out before signing the Contract, and went with Charlottesville Handyman instead.
But since then, when I say what has happened, he insists that I never existed in his records. Either he keeps bad records, or he is lying in his responses.
I've had my own business for 23 years, and I remember all the clients we've had (or at least can easily look them up)...
After I wrote my review, Sean said to the BBB and various places that "we did not exist, and he had never written a quote for us, and we were just a competitor filing a false review.." I remember, and can easily find, all the quotes we've made in 23 years for our own business.
They gave us this quote, to let him finally look it up:
Advantage Home Contracting
Class A Contractors License # 2705090297A
516 Brookway Drive Charlottesville VA 22901-3711
Tel: 434-817-7222 Fax: 434-817-7220
Service Contract
October 26 2020
Contract For:
Dan Smith
****
Charlottesville, VA. 22911
Scope of Work:
Deck restaining (hot tub area) with pergola $2,880 Labor 2 coats of solid stain recommended. Material paid by the customer
Includes power wash to prep.
Board replacement as directed by customer $95 per hour plus material.
Build one step by the hour $95 not to exceed 2 hours. Needs to be placed on footer to stay in place.
$1,000 at start
Balance at completion
Replace doors on porch $95 per hour labor
Remove railing on the side porch and connect to the porch entering the house with a landing area to connect the 2. Then stain both areas and landing 2 coats . $2,480 if doing other jobs
$1,000 at start
Balance at completion
THE ABOVE PRICES REFLECT OUR MOST CURRENT VAL PAK COUPON.
Terms:
1. Start dates are subject to change due to poor weather and delays on prior jobs. Every effort is made to keep the customer aware of any delays. We plan to start within 30 days of contract signing.
Thanks again for your estimate. I was ready to go with you above all the other estimates we received, but then it seemed you did not read my emails. No acknowledgement at all to my question about the possible cost of materials, even to say that your do not do that. I was trying to compare your estimate to others which included all materials. That was the purpose of the spreadsheet.
But your response was:
"Just forget your spreadsheet and tell me what exactly in my quote what you want to do. Copy and paste or highlight if needed in MY estimate."
which I had just sent you, and was included in your email, with the changes I wanted highlighted in red. I then told Charlottesville Handyman, who had materials included, to go ahead with the project. read more