Just left there looking at storage units and Mr. Monroe was excellent. Great customer service and…read moreknowledgeable. We could not have asked for better customer service.

August the property manager is a lovely human being. She has a great personality and wonderful…read moreenergy. I would recommend this storage facility to people needing storage.

They responded pretty quickly but I could not afford their flat rate and negotiated with another…read morecompany. So yeah, I would recommend them if your budget allows it.

Stay away from this company. The price is high and the quality of work is horrible. They don't…read moregive a crap about your belingings. They just throw stuff in a box. They didn't wrap some ceramic bowls to protect them, just put them in a box. Luckily they didn't break. A Roku TV and Firestick didn't get into my home. I informed them from the beginning that I had a washer and dryer. They could have told me immediately over the phone that they won't unhook, move and rehook them. Do yourself a favor and look for another company for your move.

Came by here the other day to rent a truck to move a new couch I bought from a local furniture…read morestore. Because I bought the floor model, I had to move it myself instead of having it delivered, don't ask me why? Anyway, I called Uhaul, set up a pick up time, and was in and out fairly quickly. Great service and good value!

Unfriendly and unreasonable staff who are unhelpful and unable (or unwilling) to problem solve,…read more definitely won't return.

If I could leave zero stars I would. I got a unit and the website said "indoor" it was in a frigin…read morehallway outside so that's #1 issue. #2 they switched me to a "more secure unit" that was supposed to be "airtight" yeah That was a joke but well come back to that. I decided that I needed a bigger unit because I was moving so they said They would give me a refund for the smaller unit. That was 6 mos ago and every time I ask them I get the runaround. That was #3. #4 I previously mentioned "airtight" they are full of crap bc I had my stuff in there maybe a month at the most and it was already molded. So much that I had to throw it away. #5 my unit was $100. It almost doubled in price in 3 mos. I went in and they did give me like a $20 discount so there's that. I've had an indoor climate controlled unit in Woodbury for 3 years and the price has NEVER went up. The girls there play around all day getting high on drugs. This place is a joke to say the least. Please do not waste your time! I'm going to go to the official website and see if they can help with my refund. Fingers crossed

Monthly rate was from $90 to $130 after 3 months. This was a 44% increase. I felt this was taking…read moreadvantage of me as a locked in customer as it was very difficult to move out. The rate increased about 20% each year thereafter.

I have used this facility prior. Highly recommend .creature free very clean and friendly.read more