Our sump pump in the basement decided to continuously run this morning and as it had pumped out all…read morethe water, the pump overheated causing a bad odor. I called Mikes (it's a Sunday). I was able to keep the pump operational until they showed up. They immediately knew what was wrong and fixed it. Then he used a zip strip to prevent any reoccurrence. He ran the pump numerous times to evaluate the strength of the pump (because of it getting hot) and told me that the pump was fine. Fast service. Honest evaluation. Showing up on a Sunday. Mikes gets a big recommend from me!

Would give them 0 stars if i could. Called them out to do a hydro jet down my main sewer line, guy…read moreran the machine for maybe 20 minutes and told me I was good to go. 4 days later my sewage line backed up into my bath tub! Mikes sewer had a 6 month guarantee on any back ups after the hydro jet, but failed to answer any of the multiple phone calls and voice mails I left with them! they ghosted me and charged me 600$, ended up having roto rooter come out and pull out over 10lbs of roots out of my drain line and took 3 and a half hours to complete the job properly! Mikes sewer and drain is a joke! Reccommend using any one else other than them!

Called on a Sunday, we had a shower faucet that would not turn off. Fortunately it wasn't gushing…read moreout. The "dispatcher", or maybe the owner, I'm not sure, was very helpful and understood the situation and told us that he could have someone out early Monday morning between 8-1pm. No emergency tech was available on Sunday, at this time. He quoted the service call fee over the phone ( way more reasonable than the other two plumbing services I called, prior to calling KC services...One place had been sold with a new number...never answered, and the 2nd one called back hours later). The KC dispatcher said a text would be sent to notify us that the plumber would arrive in 15 min from the time of the text. Sure enough it did, shortly after 8am on Monday. Along with the text, a bio of the plumber arrived, with a photo. This was very helpful and greatly appreciated. Our plumber was Roody, he was very friendly, knowledgeable and professional. He arrived in the company's van with all parts available for what we needed. He checked out the problem and gave us two scenarios with two quotes. Fortunately, it was the easier fix and lesser fee. His service was quick, left the area clean. I highly recommend this plumbing service to all in the area.

Keith came and fixed my furnace and was a true professional. He was honest and efficient and he…read morecharged me appropriately

Great install of a new combo heating system. They really do a great customer service. It's very…read morerefreshing to know some still care.

They helped me with an emergency issue. They were professional and clean. I am so thankful for the…read morehelp they provided to me. I will continue to use them and recommend them to everyone.

Gem city plumbers is a fantastic company. They knew how to solve my problem and get my plumbing…read moreback up and running after my water heater went out. They were very professional and knowledgeable about all things plumbing. The best part is they never once tried to up sell me on stuff and just gave it to me straight. Their prices were very fair compared to plumbers I've used in the past. I will definitely be calling them in the future for any of my plumbing needs! Thank you Gem City Plumbers!

From the owner: We're Dayton's Local Plumbers and HVAC experts, offering both residential and commercial services!…read moreNeed your drains cleaned, call today!

A and L plumbing here in New Carlisle…read more UPDATE: Rick the owner just showed up to our house unannounced and claimed he forgot. Then during our encounter he admitted to Tiffany calling and letting him know about my online review today. He was condescending and tried to deny several spots of damage claiming our skirting was previously like that. I acknowledged some small holes from the lawn mower and other areas but showed him the specific spots where his employees worked and how they damaged it. He argued and would not provide a resolution and left stating I can write all the bad reviews I want. I have submitted a complaint with the BBB officially. We used this company to repair our mobile home plumbing. They came out and looked and stated they would need to return tomorrow with a heater to unthaw the main line before they can asses the actual damage. Mind you they charge $90 per visit regardless if they fix it or need to come back. They come back the next day and work on unthawing some lines then find out our water meter is cracked and that has to be fixed before they can do their job (The water meter is the responsibility of the mobile home park) This is another $90 plus they charge us $60 for the labor of unthawing the lines so $240.00 total so far and our plumbing isn't even fixed at that point. We call our front office and have their maintenance man come the next morning and they replace the water meter. Then this company comes back out and replaces what needs fixed and then bills us an additional $900 dollars and states they are giving us 10% off. We pay them in full only to realize they have tore up our skirting around the mobile home. I call Rick on Thursday 02/05 and explain this to him. He states he would need to speak to his guys and then call me back and it might not be until tomorrow (02/06/2026). It is now Tuesday 02/10/2026 and Rick has never called us. I will include photos of the skirting damage for reference. Do not use this company if you don't want property damage with zero acknowledgement and resolution.

appears not to want and do a complete job. cabinet, sink, drain install…read more cut counter top, just the sink hookup after install

Needed a plumber for an emergency Saturday evening - I called and within 30 minutes a plumber was…read moreat my house. Very nice , respectful and knowledgeable tech. Had the job done within 25 min. So impressed with the work and the company getting a tech out so quickly. Also, the fee for a weekend call and the job was half what another company quoted me. Would highly recommend!!

We had a problem with main drain backing up after running the washer on Sunday afternoon. We called…read moreMonday at 8am for service & Zack came to help an hour later. He was courteous, diagnosed the issue, made sure everything was cleaned up & working again in an hour. Thank you Korrect Plumbing!

The gentleman that came out were fantastic. Opened my main sewer line when Ed Rike said it was…read morecollasped and would possibly need patched or replaced. They even came out during a storm to finish what they had started and verified it was opened by running a camera through the pipes. They were fairly priced with the competition with trip charges and machine usasge. I would recommend them to anyone who needs any work done.

We've used this company a couple of times due to them being contracted with a warranty we have. I…read morehave not been impressed with them at all. They misdiagnosed a problem and ended up rerouting our water main when that was not the issue. When we called to let them know the problem still persisted, they just told us to wait and see if it would eventually clear up. Later we got them to come out again, and the estimator was exceptionally rude. He cut me off every time I tried to explain the problem. He told us we just needed a snake, even though I told him we've had that done many times and the problem must be bigger. I told him we needed to get the situation resolved, regardless if it was covered under warranty or not. He just said it would be a lot of work and wouldn't give us any options other than a basic snake. He said they would be in touch with us to set it up. No one called until much later when reception contacted us wondering what ended up happening. I guess the estimator never told them. We contacted Korrect plumbing instead and they have been great. They are professional, courteous and knowledgeable. They gave us our options and got to work as soon as they could. Once they got into the floor, we ended up discovering even bigger problems than we first thought. They were able to adapt and develop solutions. They never complained about anything being too much work!

We have used this service twice. Both times were very professional and the plumber took the time to…read moreexplain and listen. The prices were very reasonable and I would highly recommend them.

Wonderful experience! I had a basement floor drain back up in my laundry room and bathroom. I…read morecalled Mike and he was very personable and pleasant. Mike was a great guy who had my drain flowing again. He was half the price as my usual plumber that didn't have time to help me. A+++++ Thanks Mike

I got a quote and though I didn't accept the bid we got talking about the project and I later let…read morethem know of needing to have the bathroom floor done. They gave me a positive response on what it would cost and I gladly accepted. Very punctual and professional and completed the job in less than 3 hrs. Perfect in every way. Highly recommend

They were hired through Home Depot to install a new water heater for me. My service window was…read more10am-12pm. No answer from them at 12:12pm. Had to reach out. Then decided to tell me that they are running behind. Could not give me an update to when. 1:54pm still nothing. Had to call Home Depot and ask what is going on. 2:59pm at my house with no heads up. Upset that no one is home now. Finally called me and I told them I will be back in 30 mins. They came inside and tried to tell me I needed all of these things. Told them I didn't need them and they said then we can't do the install. Ask the guy to leave and he did. The best part was he said it would take 6 hours to do the job and drain the old tank. Now I know why they are behind.