I am a new condo owner at one of the properties they manage. I left three messages in two days for the property manager Stefanie and one for her boss. No one returned my calls. Just read the other reviews. How is this company still in business? read more

Pathetic, expensive, rarely return phone calls, leave the office early. Spend money poorly, now we have another special assessment for $2500.00 so, $476.00 & $225.00 a month is a tough nut to swallow in a medium income community. $701.00 a month is crazy for a townhome community with a postage stamp weedy lawn. read more

Advantage depleted our Condo Reserves not only to Zero by overrunning our budget by 400% one year and we were in debt with a line of credit!

Terrible customer service. Asked to speak to the owner gave me a different name searched sunbiz.org and it is someone totally different. I call from 9:30am to 4pm no response. read more

I'd give 0 stars if possible. This company does a complete disservice to the owners of the properties they manage. The lack of professionalism and communication is astounding. I've never worked with a more poorly run property management company. read more

We had an outside plumbing problem and the management company refused to help us resolve the problem. I live in a condo so that things like this would be taken care of. If I could I would not use this company in the future. They were quite rude to me. read more

I have been electrical management for 100 million dollar a year plus company in Michigan. I have personally managed the Chevrolet Cruse electrical project in Lordstown Ohio worth nearly 30 million dollars. I have background on management and financial responsibility. Once I became involved with APM as new director and eventually the president of our HOA it was very clear to me that APM does not have any interest in our community issues. No response to phone calls or emails. Shoddy and late financials. Totally unacceptable. Thus within my 1st 6 months of being president I moved to remove and replace APM. I do not recommend APM. read more

Both of my parents died. They owned a condo with this management company. Not once did they acknowledge these extenuating circumstance, instead, they threatened me with their atty to put a lien on the condo for not paying the "fees" on the condo. Their accts receivable rep, Tina, was rude and callous in my previous communications with her. I asked her to send me the guidelines in writing on what happens when an owner passes away and explain what these fees are. I was inundated with mail, and I wanted to be certain that this was a legitimate letter and legitimate request for money. She firmly told me that now I'm responsible for the bills, never provided me the guidelines in writing, put me on hold indefinitely when I asked to speak with her manager, and never returned my call. It would have cost her nor the management company nothing to have a shred of humanity, basic human decency, sensitive or compassion for this situation. read more

Horrible customer service. I'd give 0 stars if possible. I wish my HOA could use a different company. 0 stars when it comes to communication. They take forever to reply to emails and do not answer the actual inquiries. Same with phone calls. It's difficult to reach someone, They always transfer you to a voicemail, and then you have to wait days for them to call you back. Try to reach the "manager" Lisa... it's impossible. read more

I wish there was a way to give zero stars. Do NOT contract with this company for your association. They will not return phone calls, emails, or any other form of communications; their financial services are horrendous, including making unauthorized funds transfers between accounts. They frequently violated our contract, most recently, by charging for overtime without getting prior approval. Whether or not the overtime hours were actually worked is highly questionable. When the Board wouldn't sign off on the payment for the overtime, Advantage claimed we breached the contract and quit terminated the contract immediately. The contract required a 60-day period for us to get a new company, but they breached that element of the contract, as well. This company is a clown car full of amateurs starting with the owner/manager. I don't expect any response from Advantage, because that's the way they operate. STAY AWAY FROM THIS COMPANY!!!! read more

This company is highly inefficient and can't get basic issues resolved. One of their incompetent employees has threatened us repeatedly on an issue. They keep requiring wage increases, but fail to accomplish anything important. They have treated my wife very poorly. read more

Advantage - Ha! Should be called Disadvantage. Steer clear of Advantage Property if you have a choice. They will threaten to fine you, sue you, etc if there's so much as the wrong paint color on your door. Yet, community maintenance leaves much to be desired. read more

If your going to pay HoA fees I would try to avoid any communities that fall under Advantage Property Management. We reside in East Lake Village and our property manager is useless and doesn't have any common sense. We have had numerous confrontations with Tiffany and the association. They're plenty of rules that must be followed or you'll find an entire tree worth of correspondence in your mailbox. Rules are rules, that's fine. It's Tiffany's usefulness that lacks. Exterior shutters fall from these cheaply made townhouses all the time. The property manager will have a letter in your inbox 3 days later. "This must be repaired or fines will begin". We don't even know where to get the shutters or what color paint to buy. We ask Tiffany. A week later we get a response from Tiffany "Home Depot". That was it. A string of four emails later we finally get the answers we needed. This HoA requires yearly background checks at our expense. We go to turn them in and were missing our lease and home owners insurance. I advise the rep, these were all turned in separately by the home owner. Representative at the desk states that all documents have to be turned in together or they'll be discarded and placed in the junk pile. Representative didn't even bother looking or emailing anyone. Just sent me on my way as if I have no where better to be. Unacceptable, no where on the form does it say these things must be turned in together. Dealing with these people is like dealing with the DMV and Comcast all wrapped in one. We're buying a house of our owns soon. Counting down the days we can leave this hellhole. read more

Emily the property manager has been nothing but great! She was on top of everything throughout the time she was helping me and she actually gets things done. It was a pleasure working with her and I wish there were more professionals out there like her! Thanks for your help! read more

Our condo building hired this company 2 1/2 years ago. They have been great. They sent Kory to be our manager. I was hesitant because he was so young, but he is absolutely wonderful! He always goes above and beyond. We can call him anytime, even when he isn't working, and he always responds and does whatever he has to in order to help us. There's nothing he won't do. When a hurricane is approaching, Kory is here on the spot to put up our shutters. When something needs fixing, Kory is there. If he can't fix it, he knows exactly who to call and he gets them here immediately. He does all of our office work too! Kory is professional yet kind. He knows all of our residents and treats them with respect. I highly recommend Advantage and Kory. read more

Very poor management and customer relationship skills. Completely rude and will not answer to any help needed with HOA requests or property issues. Unforgiving in helping with family emergencies. Their only focus is to take your money. If you are thinking about renting a property managed by Advantage.. run! Don't walk. They are nice up front but once they get you in it's a nightmare. read more

We had our agent here, Emily, go above and beyond to help us out. We had to go and get new remotes for our development and when I went on my only day off they were out of remotes. Needless to say I was upset. Emily steppes right up and delivered them to me at work as soon as they were restocked! Excellent service and care. We have had communication issues in the past with this company but have been pleasantly surprised since Emily took over for our community! read more

I would give them zero stars if I could. They are extremely difficult to work with, non responsive, and expensive. It's almost 2019 and these people can't even send you an e-mail!! DO NOT HIRE THEM!!! read more

This outfit is HORRIBLE to work with.. They dont return phone calls, they do as they feel fit and cater to property board members only. Their is always a new assessment due to poor management.... I have several properties in the area and every other one have tossed them out. Tiffany, Doug it dosnt matter they are all terrible. They use contractors that they are receiving kickback favors and benefits most likely.... read more

I don't even feel like they deserve 1 star they are that terrible. I own property in Mariner Cay and they literally never return phone calls or emails. If you are considering them for your property management, reconsider. They are very unprofessional. Their excuse is right on their website they receive hundreds of emails, so if you don't get a response, call them. But you call and noone returns your phone calls. We all receive hundreds of emails, however if you want your business to thrive, you return them..... read more

I have had to deal with the receptionist in the Stuart office several times now and I must honestly say that I have never had to deal with such a rude and disinterested person. It is quite disheartening because once past her the staff has been helpful. To illustrate her behavior she will not smile at you when you approach her desk. You are fortunate indeed if she will even look up from her work stamping papers as she talks to you. Upon asking her a question she will offer you no help except to say she cannot help you if you do not have the required papers. I had to drive over 1 hour to this office but it means very little to her. If I was an owner and not a renter I would cancel my contract with this company due to this single employee. She is the first person you engage with and represents APM, unfortunately she failed basic etiquette and civility class. read more