AWFUL , waited there 3 hours for them to tell me the doctor has too many patients today. Not to…read moremention awful nurses that look like they could care less about anyones time or health. They have bums on the first floor asking for a dollar. Disgustingggg

My son and I have been patient at this clinic for around 8 years, it's very difficult to request a…read moreletter, or get in touch with someone in the phone, the staff at the window is nasty and very disrespectful. I went there last week and I got yelled at because i couldn't remember the name of the letter I needed,but I informed her I had requested before to please look in my file, the lady that took me was a new staff but I embarrassed me infront of the other patients, because she wasn't in control of what she was doing, it was only 9am and she was already telling her coworkers how her job give her headache in front of me, I didn't wanted to reacted because she had my mother's age, and that means a lot to me, that her actitud really messed my whole day, why will she work in customer service if she doesn't like what she do? Why the clinic hired people like this to be in direct contact with the patients? It's a shame that we have to deal with this type of individuals on a daily basis.

One star for the beautiful, high-tech facility, one star for the compassionate and patient staff…read more Those are the only good things about this office and they may fool you into making this place your primary. Please read below before you do that. The phone number goes to an answering service that doesn't forward my messages until days later and then forwards them to the wrong office. Their med staff is not registered properly with Medicaid so I couldn't get my Rx until I made a bunch of phone calls and eventually they got a registered Dr. to call it in. Their fax machine doesn't send but the staff didn't know that, so my referral to an ENT literally two doors down went nowhere for days until I came in and had the receptionist walk the referral over with me. To recap: I can't get a prescription, a referral, or a callback from this place unless I walk over and make it happen. I just made them my primary care place and I'm feeling like a real sucker.

Everyone is in a rush to go home and not actually listening or trying to care for the patients. The…read morecardiologist (Shady or something) asked me the same questions multiple times, even after I already answered which showed he wasn't actually listening. He had his materials already packed to leave before I even came in the room. The checkout wait was longer than the time I actually spoke with the doctor. I don't recommend.

I went to do a physical, they Oder the wrong urinne test, these Haitian medical assistant and front…read moredesk are so rude. They need to be replace. They grab the paper in my hand, give me lot of attitude. It's not good for company, don't go there for Medical care. I dont Encourage anyone to go there. the owner need to do something about it.

On May 29th 2024 I was extremely disrespected by the receptionist that works in the Physical…read moreTheraphy department. Apparently this young lady took the liberty of telling me that I do not have the right to register a complaint regarding the fact that I was not being called to remind me that I was schedualed for physical therapy. It was than that I took the liberty of telling her that my insurance pays for my theraphy and that I am allowed to complain if I am not pleased with the service. This young lady has also expressed a racist behavior by showing favoritetism regarding the Metro Cards by making sure that the blacks receive a card while excluding a person of Latino origin. Shame on All City Medical for allowing that to happen.

Today was my first visit with Dr. Patrick J. prepetit. I am a new patient at this office. And wow…read morewas I blown away by the level of care. Dr.prepetit is such a great doctor. He spent a very long time explaining every single thing!! He answered all of my questions in detail. He did not rush the visit, His examination was thorough. The receptionist were all very nice, and professional. And there was no waiting time! The type of care was AMAZING here! I am so glad that I found this office! There was even a pharmacy located right there . Everything was super clean and convenient. I definitely recommend this office to everyone!

From the owner: Housing Works Community Healthcare (HWCH) fosters good health and positive social change through…read moreempowerment, innovation, and collaboration. We have locations across Manhattan and Brooklyn, with partner pharmacies throughout all five boroughs. HWCH offers healthcare services such as primary care for adults and children, sexual health, adult gender-affirming care, substance use support, mental health, and pain management. We provide high-quality integrated medical care alongside other essential services to improve individual and overall community well-being. Supportive services include but are not limited to housing, care coordination, meals and nutritional counseling, job training, and legal assistance. Visit our website to learn more and schedule your visit today!

I was a customer service agent here for a little over (7) seven months. I have been in the customer…read moreservice field for over (30) thirty years and I have never worked for a place who care more about the bottom line then taking care of their employees. It's so true that he management don't care about their workers. I am a prime example. BMS has Doctor's and Nurses hat love the community just wish management felt the same way. If I could go back into time I WOULD NEVER WORK HERE and if you need a real help you should find another place to go.

I have been using this pharmacy for years and the staff are so polite, kind and very respectful…read more Very prompt services and always addressing me by my name, I would recommend the pharmacy to my family/friends.

Outside of the poor treatment of the medical student who was on the endocrinologist team, after I…read moregot my results she needed me to email them to her. She had not prepared for our appointment, but the team called me 30 mins before the appointment to ask if my insurance was valid (this was a follow up 10 days from the first appointment). You'd think they would want to make sure everything was ready. The doctor didn't know what she was talking about and told me essentially to come back if my numbers are in the diabetic range. Not interested in prevention only the cure where money can be made. When I got a bill from them in December, I was wondering how the amount made sense. I called my insurance and learned they didn't even bill for the follow up yet someone had asked my credit card number for the copay. So the insurance company had to call them to get it billed on my behalf. They are now sending me a bill still that is incorrect. Thankfully I didn't pay in cash but used my card and have a documented receipt. Because they are claiming I owe them copays that I've clearly already paid.

My grandma went here because she had a frozen shoulder she remember the docters name but when she…read morecame THEY MADE IT WORSE do NOT go here its a desgracie to my grandmother 1star and the people the wer rude .

I was scheduled for a COVID test here. Despite having testing fully covered by my insurance,…read morewithout exception or qualification, CareCube insisted that they would only accept direct payment from me for the test, despite their public claim to accept insurance for testing. There were also sick patients in the waiting room who told the receptionist that they had been exposed to COVID but no effort was made to separate them from other patients or the staff. Bottom line - this place is a health risk and a fraud. Don't go here.

Be careful making an appointment or expecting to be able to get tested at CareCube locations…read more I made an appointment (several days in advance) to get tested at their 153 7th Ave (Park Slope) location, to get a PCR test for Covid, only to find when I showed up at the scheduled time, the location was entirely closed. I called the location's phone number several times, got no answer. Called the central CareCube phone number and was told that appointments are optional; yeah, that's not how appointments are supposed to work. Optional or no, when a customer / patient makes an appointment, that's supposed to mean that they can expect the staff to be there, open, staffed, and ready for them. I made this appointment for 11am on a Monday, needing a PCR test within 72 hrs before my flight to Tokyo. If I hadn't been able to get tested that day, because of this nonsense with the location being unexpectedly closed, my entire travel plans could have been ruined. Thankfully I was able to get tested at the 408 7th Ave location, where staff were kind and professional and everything went smoothly. But the attitude of the staff member on the phone, making only excuses and no apologies for an entire location being closed when I had made an appointment specifically, explicitly, to go there at that time to get tested, is unbelievable. I would not rely on them again.

I would never send a loved one not even my cat.. it a dirty atmosphere all of the nurses are very…read morerude with nasty attitudes.The switchboard is the worst the wait time to be transferred is ridiculous and when someone finally answers the phone you get a rude non English speaking English is not their first language individual who cannot tell you anything if you do not have the right extension It is a complete runaround Quality of care is D- all you hear is patients calling for the nurse And the food sucks patient bathroom are not cleaned only when you have a visitor present

Came in due to severe blood loss. The ER was a mess that day but once I was admitted and put into a…read moreroom everything went smoothly. Doctors were very nice, friendly nurses, they saved my life so I def appreciate it.

They need to hire more professionals at the front desk. I honestly don't know where they are hiring…read moretheir staff from, but they all have attitude problems.

There are people there that have resigned themselves to living there…read more for the rest of their lives.I'm happy thy I say I wasn't one of them.bout I admit that when I was living there I made friends that I want in my life forever one thing I don't miss is the food.the place is between Autumn and Lincoln ages not conduit