AWFUL , waited there 3 hours for them to tell me the doctor has too many patients today. Not to…read moremention awful nurses that look like they could care less about anyones time or health. They have bums on the first floor asking for a dollar. Disgustingggg

My son and I have been patient at this clinic for around 8 years, it's very difficult to request a…read moreletter, or get in touch with someone in the phone, the staff at the window is nasty and very disrespectful. I went there last week and I got yelled at because i couldn't remember the name of the letter I needed,but I informed her I had requested before to please look in my file, the lady that took me was a new staff but I embarrassed me infront of the other patients, because she wasn't in control of what she was doing, it was only 9am and she was already telling her coworkers how her job give her headache in front of me, I didn't wanted to reacted because she had my mother's age, and that means a lot to me, that her actitud really messed my whole day, why will she work in customer service if she doesn't like what she do? Why the clinic hired people like this to be in direct contact with the patients? It's a shame that we have to deal with this type of individuals on a daily basis.

Everyone is in a rush to go home and not actually listening or trying to care for the patients. The…read morecardiologist (Shady or something) asked me the same questions multiple times, even after I already answered which showed he wasn't actually listening. He had his materials already packed to leave before I even came in the room. The checkout wait was longer than the time I actually spoke with the doctor. I don't recommend.

This location is a nightmare,but, upon trying to contact leadership of the Dorrell health and…read morewellness, I realize the negligence is not particular to a location it is the culture of Doral to be negligent and mismanage the care of their patients. this company will literally allow you to die. the constant turnover of their doctors that do not stay longer than a month. Your medicine being mis-prescribed sent to the wrong pharmacies them scheduling multiple appointments and canceling them the day before or the day of the doctors calling out for family emergencies leadership promising you a call back to rectify the mistakes with medication's but it never happens. These people do not respect the fact that they have your life in their hands. They only see you as a dollar bill avoid Doral at any cost. Find another company for your care. It is over a week and 40 calls later that I've made looking for my medication waiting for the promised callbacks being on hold for 40 minutes to an hour and being hung up on and then telling me that it's holiday time and they're very busy.. I'm reporting them to the government. These people should not be in existence and I've given them over a week to resolve the issues not even a callback.

I went to do a physical, they Oder the wrong urinne test, these Haitian medical assistant and front…read moredesk are so rude. They need to be replace. They grab the paper in my hand, give me lot of attitude. It's not good for company, don't go there for Medical care. I dont Encourage anyone to go there. the owner need to do something about it.

On May 29th 2024 I was extremely disrespected by the receptionist that works in the Physical…read moreTheraphy department. Apparently this young lady took the liberty of telling me that I do not have the right to register a complaint regarding the fact that I was not being called to remind me that I was schedualed for physical therapy. It was than that I took the liberty of telling her that my insurance pays for my theraphy and that I am allowed to complain if I am not pleased with the service. This young lady has also expressed a racist behavior by showing favoritetism regarding the Metro Cards by making sure that the blacks receive a card while excluding a person of Latino origin. Shame on All City Medical for allowing that to happen.

Today was my first visit with Dr. Patrick J. prepetit. I am a new patient at this office. And wow…read morewas I blown away by the level of care. Dr.prepetit is such a great doctor. He spent a very long time explaining every single thing!! He answered all of my questions in detail. He did not rush the visit, His examination was thorough. The receptionist were all very nice, and professional. And there was no waiting time! The type of care was AMAZING here! I am so glad that I found this office! There was even a pharmacy located right there . Everything was super clean and convenient. I definitely recommend this office to everyone!

From the owner: Housing Works Community Healthcare (HWCH) fosters good health and positive social change through…read moreempowerment, innovation, and collaboration. We have locations across Manhattan and Brooklyn, with partner pharmacies throughout all five boroughs. HWCH offers healthcare services such as primary care for adults and children, sexual health, adult gender-affirming care, substance use support, mental health, and pain management. We provide high-quality integrated medical care alongside other essential services to improve individual and overall community well-being. Supportive services include but are not limited to housing, care coordination, meals and nutritional counseling, job training, and legal assistance. Visit our website to learn more and schedule your visit today!

I was a customer service agent here for a little over (7) seven months. I have been in the customer…read moreservice field for over (30) thirty years and I have never worked for a place who care more about the bottom line then taking care of their employees. It's so true that he management don't care about their workers. I am a prime example. BMS has Doctor's and Nurses hat love the community just wish management felt the same way. If I could go back into time I WOULD NEVER WORK HERE and if you need a real help you should find another place to go.

I have been using this pharmacy for years and the staff are so polite, kind and very respectful…read more Very prompt services and always addressing me by my name, I would recommend the pharmacy to my family/friends.

My dad was in icu horrible worst experience of my life my father passed June 26 in their care the…read morenursing staff is mean rude my father was in critical condition. the nurse Stephanie is horrible. wouldn't answer me or even look up. from her cell phone to answer me. the doctors switch every two days and they give you no information about your loved one i would go to the nurses station to ask a question and was completely ingnored. this is icu you shouldn't be treated like this. also. after my dad did pass they took forever to move his body the nurses are so stuoid they were still checking his sugar i told them he passed they didn't even no. the doctors are also rude and give no information at all. worst hospital ever there is another lady at the nurses station i didn't get her name but she was very extremely rude to me she was an african american lady not a nurse long. curly hair up to her shoulders with orange high lights wearing glasses not a nurse. i said to her good morning can you call my nurse. she wouldn't even look up. completely ignored me i do believe it was because i'm white as i watched her be nice to an african american lady like herself right after ignoring me i am working on getting her name. like i said my father passed in this hospital please don't bring your loved ones here they let me stand alone watching my dad pass. worst hospital and staff ever go anywhere else but here. and i will be calling the head office about nurse Stephanie and then i'll get the other lady's name Shame on this icu. staff it should me more compassionate to the patients and their families. it's icu. Stephenie should be in another. profession that doesn't involve. the public definitely not health care. she is heartless and cruel. to the patients i will never ever go to this hospital

Outside of the poor treatment of the medical student who was on the endocrinologist team, after I…read moregot my results she needed me to email them to her. She had not prepared for our appointment, but the team called me 30 mins before the appointment to ask if my insurance was valid (this was a follow up 10 days from the first appointment). You'd think they would want to make sure everything was ready. The doctor didn't know what she was talking about and told me essentially to come back if my numbers are in the diabetic range. Not interested in prevention only the cure where money can be made. When I got a bill from them in December, I was wondering how the amount made sense. I called my insurance and learned they didn't even bill for the follow up yet someone had asked my credit card number for the copay. So the insurance company had to call them to get it billed on my behalf. They are now sending me a bill still that is incorrect. Thankfully I didn't pay in cash but used my card and have a documented receipt. Because they are claiming I owe them copays that I've clearly already paid.

I was scheduled for a COVID test here. Despite having testing fully covered by my insurance,…read morewithout exception or qualification, CareCube insisted that they would only accept direct payment from me for the test, despite their public claim to accept insurance for testing. There were also sick patients in the waiting room who told the receptionist that they had been exposed to COVID but no effort was made to separate them from other patients or the staff. Bottom line - this place is a health risk and a fraud. Don't go here.

Be careful making an appointment or expecting to be able to get tested at CareCube locations…read more I made an appointment (several days in advance) to get tested at their 153 7th Ave (Park Slope) location, to get a PCR test for Covid, only to find when I showed up at the scheduled time, the location was entirely closed. I called the location's phone number several times, got no answer. Called the central CareCube phone number and was told that appointments are optional; yeah, that's not how appointments are supposed to work. Optional or no, when a customer / patient makes an appointment, that's supposed to mean that they can expect the staff to be there, open, staffed, and ready for them. I made this appointment for 11am on a Monday, needing a PCR test within 72 hrs before my flight to Tokyo. If I hadn't been able to get tested that day, because of this nonsense with the location being unexpectedly closed, my entire travel plans could have been ruined. Thankfully I was able to get tested at the 408 7th Ave location, where staff were kind and professional and everything went smoothly. But the attitude of the staff member on the phone, making only excuses and no apologies for an entire location being closed when I had made an appointment specifically, explicitly, to go there at that time to get tested, is unbelievable. I would not rely on them again.

Came in due to severe blood loss. The ER was a mess that day but once I was admitted and put into a…read moreroom everything went smoothly. Doctors were very nice, friendly nurses, they saved my life so I def appreciate it.

I would never send a loved one not even my cat.. it a dirty atmosphere all of the nurses are very…read morerude with nasty attitudes.The switchboard is the worst the wait time to be transferred is ridiculous and when someone finally answers the phone you get a rude non English speaking English is not their first language individual who cannot tell you anything if you do not have the right extension It is a complete runaround Quality of care is D- all you hear is patients calling for the nurse And the food sucks patient bathroom are not cleaned only when you have a visitor present

They need to hire more professionals at the front desk. I honestly don't know where they are hiring…read moretheir staff from, but they all have attitude problems.

There are people there that have resigned themselves to living there…read more for the rest of their lives.I'm happy thy I say I wasn't one of them.bout I admit that when I was living there I made friends that I want in my life forever one thing I don't miss is the food.the place is between Autumn and Lincoln ages not conduit