Flagler Hospital has treated my mother so well in the past. We came today on the recommendation of…read moreher doctor. She has fallen 4 times in the last 5 days and he wanted them to check her out and maybe admit her for observation. She had a small cut and bruising on her right arm. He patched that up and discharged her. We waited an hour after the nurse told us she was discharged and we disagreed for him to come back somewhat agitated and loud. He eventually ordered blood work, urinalysis and somewhat later a CT scan of her brain. So eventually the right thing but much disconnect between patient, nurse and doctor. I'm sure he's very good but communication broke down here tonight.

Try can call for a prescription refill? Not gonna happen…read more Call your actual doctors office to speak to somebody? Not gonna happen. Get over billed on your insurance? Check your statements. Ever since UF health took over Flagler hospital everything has gone to shit.

Referred to this location from my cardiologist for an MRI. Small and nice looking hospital…read more Staff was attractive too and very nice (except for one lady who watched me struggle to get my locker open). I needed lab work first and the lady was nice and efficient. Then I as taken care of by a man whose name escapes me. Very nice guy. Justin gets an honorable mention iron since I talked to him on the phone. Everyone took good care of me offering me music and making me comfortable. Pleasant experience overall which is comforting especially for a woman of color. I'd definitely return. P.s. I traveled to come here.

This hospital is part of Accountable Care Organizations (ACOs) ...they receive financial bonuses by…read moresending patients home instead of to expensive post-acute facilities because it drastically reduces the total cost of care. Medicare allows these organizations to keep a portion of the healthcare savings they generate. This is a terrible hospital. Do not let your love ones go there for any reason.

This is the second time we've been to this ER hospital two years apart! They have been fantastic on…read moreboth trips. Immediately, addressing as I walked in and got me to a room and had a doctor in my office in less than five minutes I highly recommend this location.

They have all the equipment to take care of you very professional and knowledgeable. With this…read morefacility if you have to be admitted as inpatient they will only take you to Ocala ( that's another story ). Waiting for an ambulance took 3 hours-I offered to drive to the hospital but they discouraged

My husband was transferred by ambulance to the ER due to a fall, a uti and confusion. The ER was…read moreso very busy that day but they kept close watch on him evaluating his needs, setting up testing, etc. and within 3-4 hours he was headed to a room in the Neurology Dept. The care on that floor was wonderful with the nurses and techs being so very kind and helpful. As he was confused and wanted out of the bed during those first days, it took a close watch and sitters were provided to be sure he didn't fall again. He improved greatly with their care and we are so grateful for each worker who spent time and energy helping him improve. Leesburg is a lovely facility but the caring people make it a community hospital instead of just an institution.

If this is ever read, here goes again. Your hospital would treat animals better than they treated…read moremy husband. He was put in retrains, laid in feces for almost 2 days with it caked on his back. Someone put a clean large pad under him to cover it up. The room smelled so bad no one would listen to me till he was discharged and I saw what was under large pad. No wonder he was trying to get out of bed no one would listen to him. He was put on Valium to shut keep him quiet. A nurse on the third floor said they put him on Valium to calm him down. No this was to quiet him. He should have never been put on Valium without someone telling me and what about the side effects are. This was done after I went home 6:00 PM each night to change my cloths. In the meantime, they even switched his room from 214 (second floor) to 316 (third floor) in a ICE COLD room around 10:00 PM. The nurse said it was to kill germs. I arrived around 10:10 PM that night because a nurse called me and said they were moving him. He was causing trouble? What, he is a quiet man. He was sleeping in feces. I took him to our Primary Care Doctor in Lake Deaton and told her what they did. She talk with him and examined him. There was no compassion or kindness in your hospital for a 78 year old man who has a little Dementia. Leesburg UF hospital is the worst. So many things are wrong with this hospital. When I got home cleaned and showered him. I found a heart shaped foamed patch covering his bottom. stopping the poop from coming out. It was so disgusting I took the foam patch in a baggy to the front desk of the 3rd floor and asked to see a manager. They called 3 security guys just because I wanted to report a very bad problem. The nurses snickered and told me to remove that bag it was not sanitary. I said it was not sanitary for you to have a patient lay in feces for approximately two days. Your nurses and nurse supervisor need to be retrained to show some compassion, kindness and finally do their job professionally. Where were your bedside manners, every time I left at 6:00 to go home and change? Seems your night shift really needs more training.

wow, what a nightmare from the minute we walked in to the minute we escaped this place !!…read moreDirect admit from doctor's office to ER with infected foot (husband is insulin dependent diabetic). Hospital affiliated doctor was "chicken little" (the sky is falling !!!). She said "OMG, this was an emergency that needed attention immediately and most likely will have to have immediate surgery ! " Well, we sat in the ER for over 8 hours only being seen by the nurse and PA. Wanted to prescribe inappropropriate and dangerous antibiotics.(which I refused) Not one person looked at wound !! Wanted to do unnecessary tests and repeat tests already done. Was told that if we left AMA, hospital bill would not be paid by insurance and he wouldn't be seen by any local doctors for a long time. Once admitted, waited 2 days to see appropriate doctor who ran into room without introducing himself, acted annoyed that he had to see us, stayed for 10 minutes, and then discharged him. We kept asking nurse if inpatient stay was necessary due to them doing NOTHING and us having to sit and wait for this one doctor. All could have been done on outpatient basis !!! Assigned RN was extremely overworked with no help (she had 7 patients -3 of which were very sick and needed lots of care). Hospitalist doctor, nice but clueless !! I asked to speak with Case Manager in morning and she never showed up !!! I think we will take our chances with competent naturopathic doctors to deal with this infection rather than this incompetent, medical machine that has no clue how to help real people. Same afternoon got appointment with naturopathic doctor in area who took one look at wound and told us to use Manuka Honey on it. Next morning , wound almost healed !!!!