Wouldnt bring my enimies dog to this doctor! Very unprofessional both the staff and Vedder herself…read more Do not even think of being 5 min late, they will reschedule. Yet, you will wait over and hour to be seen. Everything in her office is outdated. She makes you jump through hoops for even the simplest care. Save yourself a headache and just go straight to the real doctors at Froedtert Hospital if at all possible. Or at least go see a different ENT in the area. I will never go back there.

Wow, did we see the same doctor? I had a completely wonderful experience. Getting all of the forms…read moreto fill out was super easy. I was able to download them from their website and fill them out so that I didn't need to go to the office early to complete them. The place was busy but on time. I was in rough shape with what I thought might be a sinus infection. Turned out that I had pneumonia. Dr. Vedder was the only one who could figure out why I couldn't get better. The girls in the office are so nice, too. They even helped me schedule the chest x-ray I needed to determine whether or not I really had pneumonia. Dr. Vedder followed up with me later to make sure that I did, indeed, get better. I'm recommending her to all of my family and friends!

Love Dr. Robinson!! She is so knowledgeable and cares about her patients. She tells you the facts…read moreabout your health straight up which I appreciate. I always leave her office feeling like I was chatting with a friend who tells you what you need to hear. Thanks for keeping me healthy Dr. Robinson!

Been going to Dr Robinson for more than 10 years. Last Friday she was added to my list of surgeons…read more She wheeled me into surgery with the other team members and held both my hands until I was asleep Dr is a class act who clearly has an EXCELLENT BEDSIDE MANNER. HIGHLY RECOMMENDED

I had called my neurologist this afternoon to let them know that I was having a brain bleed, it was…read moreExcruciating, my head burned terribly and they said to go to the emergency, I waited fifteen minutes in the emergency and I called my doctor to let them know I was still waiting, my Doctor called emergency and I then got called. I was put in a room and waited 45 minutes till they came for a CT scan, I asked for a drink of water and I ended up cupping my hand under the sink for water, I'll NEVER come back!!!

Just had a major procedure at this hospital. They delayed it by 45 minutes, why I dont know. Then…read morethey rushed me into the surgical suite. The staff was making jokes and were about the most unprofessional crew I have ever had operate on me. After care nursing was good. The food inedible. The release from Frodert was quick after my doctor's partner showed up 3 hours late. She then released me with no pain meds. Had to call the hospital back with no help but finally got hold of an after hours number from my doctor. Also they are expanding, the parking situation is horrible. Your call on this place but you won't see me or my family back again. Once I do the final follow up with my doctor it's back to Northwestern. Never again Frodert...

Dr Birndorf and his staff are the absolute best!! He helped my mom the same day he saw her... her…read morethumb was so badly dislocated, it needed fixed right away, and he saw her that morning - fixed it same day with the help of the surgery center fitting her in. His staff also helped me get a same day Cardio apt to clear my mom for the surgery - would tell people in a heart beat trust him!!! He is an unbelievable doctor. Sandra Morris Racine, WI

Highly recommend! I have had 3 Surgeries by Dr Birndorf and his team, all with excellent results…read more Other Dr facilities should strive to be like his team. Always caring and intune to YOUR needs! Never rushed through there,like you are a number. They really take their time with you to make sire you are very satisfied.highly recommend!! A++

I've been a patient with the practice for 18 years, my mother was a patient her entire adult life…read more I'm disappointed by the decline of this practice after so many wonderful years with Dr Shepler. He was always amazing. Kind, straightforward & understanding. My second visit in 6 weeks. Worse than the first. I scheduled a blood draw to check levels and renew a script for an existing condition. The PA I saw would not sanction a blood draw, questioned if I was actually diagnosed for what I wanted blood drawn for, then told me to schedule another appointment for the draw. Her computer crashed towards the end of the visit and she didn't have access to my records to view or understand my history. Completely disregarded a second concern I made the appointment for. At one point while I was with the PA, I felt so ignored and misunderstood, I considered walking out. After my appointment was over, I stopped at the reception area and confirmed they had a blood draw listed as my appointment reason. They said yes and couldn't understand why one wasn't done.

I had the worst experience with this dr. He was very insensitive, and acted as though he could care…read moreless that I was in the room. I would not recommend him at all! My definition of a doctor is someone warm and caring. He was cold and shrewd!