I was very pleased with the NP and entire staff. They were very pleasant and professional…read moreespecially given I had a fever. They took the time to listen to me and prescribed medication that was badly needed. Would go back.

I recommend this Urgicare over all the rest of Urgent cares. The Staff here actually care for and…read morecare about the people they treat. There is a difference between just getting treatment and being cared for. The knowledge and professional courtesy the staff treat you with stands out from many other health care providers. On a more personable note, I have been in a doctors office with a health concern and was told directly by a doctor he doesn't have the time to address the issue to make another appointment. Never has Urgicare told me or any family and friends this. They make sure you have the treatment you need and address any concerns that might have. I no longer go to a clinic where I sit and wait forever to be seen by a doctor that rushes through an appointment because he is to busy. I will always go to this Urgicare! Health Care that actually cares. Ahmad Fuad is the best!

The service from front desk to the ma sucks. Just go straight to the hospital. The doctors and PA…read moreaffiliated with this clinic are top notch, they don't see what happens before them. I could have just scream. Nobody would have notice. Actually, I went to the hospital. By the time I got there my bp was out the roof. 200/100 stressed related.

Went to zoomy care on Northside inside thenPiggly Wiggly. My son was running a temp and had what…read morelooked like pink eye. My son is especially afraid of Doctors and taking medicine. The doctor made him feel right at ease and was so wonderful with him. Was able to quickly diagnose him and get him the prescription he needed. I would definitely go back to the Northside Zoomy.

I saw the PA's here for a stubborn infection that failed to resolve after a course of abx. The…read moreawful reviews are totally undeserved! Staff are pleasant, ask great questions, and provide care expediently. Facilities are clean. I say this as a healthcare worker-- I will come here every time I have a problem (and I worked for Aurora!) The team here are kind, they listen, and do what they're supposed to do.

The phone they make you use to check in isn't cleaned. We watched a man coughing onto it and then…read morethe people that later came to use it must have assumed it was clean. Disgusting. The nurse made up my vitals. A blood pressure cuff never went around my arm but the print out shows a BP reading. Medicine was sent to the wrong pharmacy (that was also closed) and she made it seem like a big deal to send it to the correct one.

Brought my mom in for a procedure and the staff was amazing. Erika went through every part of the…read morepaperwork to assure we knew what she was signing before she signed. The procedure was fast with no issues. She was released to go in no time at all. Great experience!

Terrible Birth Experience-I was so hopeful and wanting to love this place but leaving with birth…read moretrauma and regret. After attending their birth classes and baby classes as a first time mom I was feeling confident even though things with Dr were not great (felt rushed and not listened or cared for). I was told by my Dr their staff would talk to me about birth preferences, wishes, and concerns because they may not be the one delivering the baby.... That never happened During my labor the following happened Staff was not supportive,encouraging, helpful- it was cold the interactions and they couldn't care less The Dr on call and nurses were audibly sighing and not actively speaking or assisting me during the labor There was no explanation on what and why things were being done to me - for example if not in an emergency situation why was a catheter used on me and not give me the chance/option to use a bed pan? Especially as I was unmedicated?? Why was I forced on my back when it was the one position that brought me blinding pain? No care - after being stitched up and in emotional distress not one staff member seemed to care. It was very much baby is here and move on. Which made my 2 days in hospital that much more difficult. The positive - the lactation team is beyond helpful and very caring

Went to Concentra because my usual urgent care center was closed. I'd been sick, unable to keep…read morefood down for a couple of days and needed a work excuse. Brought the paperwork that my employer needs. Medical provider at Concentra refused to sign it, claimed it was "against federal law" to do so. Balked at providing any kind of valid work excuse. When I pressured them for something, because I don't want to lose my job because of unexcused absences, they gave a handwritten note saying "please excuse XXXX on these dates". No reason, no symptoms, no likely diagnosis, nothing. Of course, they charged my insurance and collected a co-pay before they would even see me. When I called the following week, asking whether they could provide a HIPAA form to fill out (federal authorization to release medical information) the woman acted like she didn't know what that was. They provided nothing of value and charged me for it, possibly endangering my job.

Excellent Urgent Care Facility. Everyone is welcoming and polite. Appointments are exact to the…read morehour you schedule yours. Quick and very knowledgable. I went here for an urgent care situation but, they also have regular scheduled drs appointments. They also take care of children. Recommended for all. Best if you make an appointment instead of doing a walk-in and wait.

I went in the urgent care after having diarrhea for over a week. I had lost 8 lbs. I checked in,…read moreeveryone was nice. Then the nurse came into my room and said, I'm giving you anything until we order a full panel of blood tests. I said I talked to my Dr. in Chicago and he thought you could give me an antibiotic for it. She said, if you wanna prescription, have fun driving to your doctor in Chicago, now get out of here...I said wow, what a bitch... and she said.. and don't ever come back... I was with her literally 3 minutes, got zero help and got kicked out. Today I get a bill for $600.00. Absolutely ridiculous... don't ever go to urgent care here, they don't give a rats ass about you. $600.00 for absolutely nothing!

Scam artists. Very slow urgent care service when it's an empty lobby, then a ridiculous bill. Don't…read morebother.

guy in front was coughing while on the phone with reception and of course other people go up and…read moreuse the phone afterwards, thinking staff actually cleans anything. Nurse sent medicine to a closed pharmacy and got snotty when I asked her to send it to one that was open. "That's what we have you on file for" . Seriously??

We've had a majority of good experiences with the urgent care staff, however, we had a lab…read moreappointment here and the lab tech, Lindsey, was quite unpleasant. I think she could use a little more education on dealing with kids in an age appropriate manner. Taking an extra 2 minutes to teach a 5 year old about the process rather than bullying him into position and then stabbing him forcibly while he yells isn't quite the experience we imagined. While corporate won't care; look elsewhere for a first time pediatric phlebotomist. Per my child, 'she's a mean lady'. I imagine there are plenty of kids who simply won't sit for this, but we're a healthcare household and an extra 2 minutes to prepare him goes a long way for future appointments

At about 8 on a Sunday evening my 6 year old son fell and split Owen his chin on our hardwood…read morefloors. I took him in for stitches and the nurse and Dr were amazing! He was so nervous but they put him totally at ease and even had him laughing. It was a quick easy trip!

I was never greeted when I entered the store and the cashier continued to look down at an iPad type…read moredevice she was holding. The store was clean and neatly organized, and most products were full. When I checked out, the cashier came over and was fairly short with me on trying to help me out with my cvs app coupon.

CVS is a terrible place to go for prescriptions, they only ever have one thoroughly overworked…read morepharmacist who has to answer phones, give advice, clean up, ring up sundries and also work as the pharmacist. There might be a pharmacist tech, but they are minimally trained and really not pharmacists. But if you're coming here for drug store stuff that isn't a medically needed drug, then this location isn't bad. The shelves are generally stocked and the place is clean and bright. There is often one cashier at check out, and they haven't gone to self-check out (yet). Just for fun I stopped at the photo desk and asked if they could develop some film for me and the young lady working looked so confused I smiled for hours afterwards. Adequate parking.

The last few months have been awful with Prompt care. New staff is horrible. They are nasty, and…read morevery rude. They seem to think they can talk to you any way they want. But then when you give it back, its horrible. Try to talk to the office manager about the issue and she refuses to call back. She has other people do it instead. Very unprofessional.

I never thought I'd say I love an urgent care, but I LOVE this urgent care! I have two toddlers at…read morehome, so we have had to make mannny trips here. I love the staff - they are always professional and friendly. I have seen Keely, Christina, Hannah (I think) and have had a good experience every time. I wish I knew everyone's names because I would call them all out! I continue to be impressed with how good they are with kids. They can always dumb things down for me and are knowledgable with all the viruses that kiddos bring home from daycare and can answer all my questions. The facility is new and clean, and there is hand sanitizer scattered everywhere. Thank you!!!