I just had my baby at Adventist Hospital labor and delivery and my experience was absolutely…read moreincredible! 10/10 would recommend this hospital and it's staff to anyone in the area having a baby. I had my first son at Fresno community and it was traumatic and horrible overall. This hospital is AMAZING. The nurses are all so sweet and attentive! Never once did I have any kind of issue with any of my nurses or the staff I encountered. Best nurses I've EVER had! And if you want the best OB ever Dr. Minassi is the lady you want! She is truly amazing! The only complaint I have is that the food was AWFUL. My breakfast (waffles, eggs and turkey bacon) was ICE COLD when it got to me. The turkey bacon was inedible burnt and disgusting tasting. The waffles were hard and the eggs were cold and I mean who eats cold scrambled eggs...gross! My food the rest of my stay was the same way! I sent my husband to get food because that food was nasty

The ER is horribly slow, they don't explain anything they are doing. Family must ask repeatedly…read morefor items or help for the patient only to hear from the doctor they don't know what is causing the problem, and for staff to drag their feet laugh and clap and have joke time in the hallways, when they should be taking care of patients I ended up taking my family member to get timely care in Fresno. Tried to talk to the hospital administration there about the lack of timely care to only be directed to their risk management. I will never return to Adventist Hanford ER again.

Overall, a nice facility. The staff and Doctor were polite and professional. BUT.... this is not…read morethe place to go for a DOT physical. The doctor as nice as he was attributed health conditions to me that he felt should be checked for. Even though he had no evidence other than his opinion, based on my weight. He only certified me for 3 months and said I should get a sleep study done based on his opinion. I gave him honest answers. But again, based on his feeling about those who are overweight I need to get these procedures done in order to continue to certify. If you need your CDL to earn a living go somewhere else for your physical. Especially if your fat because automatically you no longer qualify in this person's eyes.

Not much you can do for patients except listen and truly want to help. When a patient knows their…read morebody and explains what is going on, a dr should not dismiss it or belittle it. There may be many people out there who are trying to scam doctors, but be more careful about dismissing everyone.

I've been to Baum 5 Star several times and always was able to get in quickly and greeted with very…read morefriendly and knowledgeable staff. I have recommended this establishment to lots of people yrs ago and they still go there as well Everyone is happy with the medical there

I get a monthly IV infusion in their IV lounge. Very friendly staff. I have zero complaints.read more

Have been going here for 4+ years and I always have good service. Staff is always friendly and…read morehelpful. All three doctors I have seen are attentive and helpful. Glad to have them on my medical team.

Been coming here since about August now and even thought they're not cheap (even with insurance) I…read morelove how helpful the staff is and the information they've provided me these past few months. As I write this, I'm currently stuffy, perhaps from an oncoming cold or actual allergies but I can honestly say I'm better educated on the causes and triggers for allergies and will take appropriate steps to squash this stuffiness. If you live in the valley and suffer from allergies, I recommend you give this place a try. They accept most insurance and the staff is super friendly and helpful.

I've had numerous exams here, they used to have an excellent radiologist. Not any more, the clown…read morethey have reading images is a lazy idiot who misses more than he incorrectly reports. Find somewhere else, the last three exams (MRI, X-Ray, ultra-sound) completely missed. I could see on the images notable issues not reported.

This review is not for the Imaging itself, it's for the inability to ever get through on their…read morephone, and the horrible repetitious eight beats of music that repeat over and over and over the whole time you're on hold. Three times yesterday I was put on hold (see two screenshots attached) and when someone finally answered the second call they had connected me to the Fresno office instead of the Hanford office which I had asked for and I was again put on hold. In addition to all of this every time they do pick up the phone in an impatient and rude tone of voice they say "hold please" and put you on hold without allowing you to get a chance to say anything. My call was urgent as I was trying to cancel an appointment for the same day later in the afternoon because I had had a bad side effect from a new medication I was taking and I was itching and scratching, so I could not hold still to have an MRI. I was afraid that if I didn't cancel it and I didn't show up that I would still get charged for the appointment and my insurance would not pay for that. So all I needed to do was to cancel my appointment, but I was put on hold over and over and over and never was able to cancel that appointment. And only on the fourth call as soon as someone picked up I started saying "no I'm not going to hold, don't put me on hold" and told her I had been put on hold repeatedly, and I had been transferred to the wrong numbers or stuck on hold over and over with no one ever picking up. I said I needed to speak to a supervisor, so she said she would transfer me but only after two tries getting the wrong extension, was I finally able to speak to Monica, the supervisor. When I explained to her what had been happening she was very nice and apologized and told me that she would definitely look into that. She said she could do a search in their system for my phone number and find out exactly who had transferred those calls. She also canceled the appointment for me and rescheduled it to another day and time. I must say I was very pleased at her response because she really sounded like she cared about this and was going to take care of it. I really appreciated that.

Dr. Decastro Is a great doctor! Found her when i first moved here and she is great!! she listens to…read morewhat is really wrong and is very nice.

NINE minute hold with their exchange and then no call back. It is their "protocol not to call…read morepatients after hours regarding prescription refills". I called in my refill 5 days ago to the pharmacy (2 refills) and only 1 was ready after 3 days of waiting. The Dr. herself receives 4 stars, however her staff and the inability to reach the staff don't receive any, ergo the 2 stars. This is not the first time I've had issues with the staff responding to the pharmacy in a timely manner or not responding at all. I will be switching PCP's. It is a constant and ongoing battle to get refills. Time to change PCP's.

The front desk staff on the second floor are kind, helpful, and efficient, although it would be…read morenice to see a friendly smile, which rarely happens. But I was lucky to be able to get an appointment that same day when I came in as a walk-in, since they had a cancellation and I'd only have to wait about a half hour to be seen. So I stayed and waited and was very pleased with the doctor I saw. She was friendly and kind and empathetic and listened to me and I was so grateful to have finally found a doctor who actually seemed to care about my feelings as well as my disabilities.. But the next two times I have seen her it was as if she was a different person. She was curt and impatient and I felt rushed. I'm 75 years old so it's often difficult for me to remember and explain things, and when I feel rushed, it creates instant anxiety, and I become verbally paralyzed. So that latest visit was a very bad experience. I want to clarify that none of this is directed at this doctor as a medical professional, it's only about personality and demeanor. I had such high hopes after that first visit only to be disappointed. On my third visit I ended up sobbing because I didn't feel heard, and the caring and empathy that was in her body language, facial expressions, and tone of voice were no longer existent. On the plus side, she has been quick and accurate at getting me the referrals that I need to several specialists.

Multiple times they have cost me money by not keeping appointments because the doctors/nurse…read morepractitioners call out and now I have to leave work early again to come to a appointment they set up for me and I sat here for a hour waiting only for the receptionist to ask me if it's ok to do a virtual visit? I left work and lost wages again for them to tell me I could have done a virtual visit. It's not the first time so I leave the ball in your court, but as for me I'm pretty much done with this place

I had such a positive experience with this OB office and truly felt cared for every step of the…read moreway. From the front desk staff to the medical team, everyone was welcoming, professional, and incredibly supportive

12-13-2023 I've been with Dr. Lloyd since he opened his office. I was a Dr Buchanan patient and…read morewhen he retired I transferred to Lloyd. The past 20 + years was good but wasn't able to be seen by the actual Dr. Lloyd the past 7 or 8 years, I can't remember when I actually saw him, but I understand the game. Other "doctors" in his office took over so I went with it. I had my son added when he was 18 last year and that took effort to get him an insurance card with Lloyd on it to get him in as a new patient because it was a pediatrician before that. Now a year later I call to get him an appointment for an upcoming surgery referral, the nurse that answered said my son had been dropped for missing an appointment. 20 plus years from Dr Buchanan and I have my wife and daughter as Dr Lloyd patients and they deny my son as a patient right before an upcoming surgery that needed scheduling. No questions from the nurse that took my call as to why my son needed to see the doctor, just a "sorry no new patients but I can put you on a waiting list" Now I'm searching for a good doctor for me and my family and hopefully I can find one that knows his patients.