This review is both observations and recommendations...to both hospital staff and all patients. The care was not bad at Adventist Health Sonora ED, nor stellar, but with that said, I will return in the future for care if needed. Observations, the care was efficient, generally good and the staff was friendly, but the lobby triage nurse flinging gloves across the lobby like a basketball is not very professional and doesn't exude confidence for any visitor/patient. Also, greet every patient/visitor upon arrival...quit your side chatter and help your customer. Recommendations: The Physician's Assistant (PA) informed me that since I could move my arm, that I didn't have a torn rotator cuff...it makes me think of the statement that if you can move your arm, leg, etc. that it's not broken! All of which are 100% wrong! Please don't inform patients of such things...until all testing is completed AND don't assume everyone is a drug seeking patient. Having been in healthcare, yes, at the bedside and other positions for a LONG time, patients' prefer honest information...not incorrect data/diagnosis. They also prefer to not be in pain! The same PA told me to take an over-the-counter topical medication for the pain I was experiencing...with no offer of even non-narcotic methods of pain control. I understand that healthcare in general is limiting the use of narcotics (for good reason), but there are other great medications that work wonders (such as Toradol) that could've been offered. Patients/families...be your own advocate!!! If I had only followed the advice of the PA, I wouldn't have pursued a second opinion .. to find out that I have a complete tear of a rotator cuff tendon. This explains the reason for the severe pain I was experiencing and why I still can't lift my arm more than about 15 degrees. I've been referred to Ortho Surgery for evaluation and possible surgery to repair the rotator cuff tendon. Again, care wasn't horrible, but both staff and patients need to remember we're all people and should be taken care of from both sides (healthcare staff and by patient/family members). read more

Went in for some labs. I asked if my insurance covers the labs, to which the front desk workers responded yes. Just got my bill in the mail that it's $360 after insurance. Fucking pissed. read more

I don't know why they have a patient portal. When you go to ask your doctor a question, you'll be lucky to get a response. Is it the doctor or the staff that reads the question or comments for the doctor. I've tried call and you're lucky to get someone to answer the phone. The recording prompts you to leave your phone number and your call will be returned in the order it was received. Well guess what? No return call. I guess it's better to use TeleHealth now a days. read more

Extremely unprofessional office, which sucks when there aren't many options in this area. I called and requested to be seen today or tomorrow, was told I could possibly be seen today and would receive a call back within two hours. After waiting 3 hours I called and was told they were on lunch. 4 hours after my original call I received a call back saying i couldn't be seen. I used sick time today and needed to be seen pretty urgently, but I guess after reading everyone else's experience, it's evident patients do not matter here. read more

If I could give this place a 0 I would. I had to go in twice within a short period of time and each time they gave me the run around. I sat for HOURS in the ER waiting room in pain, and when someone finally saw me I was put in a hospital bed with an IV that would run out quickly and no one would check on me. The nurses are young, rude, and don't seem to know much about anything. I decided to go to the hospital in Modesto, where I found out I was having serious health issues and they weren't shocked when I told them the treatment I got from Adventist Sonora. If you are seriously ill or think there's something really wrong, they will not listen to you here. Listen to the reviews. read more

This review is for the birthing center. The staff at the birthing center were all absolutely wonderful. They were all extremely caring and paid the utmost attention to detail. They remembered all of our requests. They were all so open and willing to share parts of their own birthing stories which was extremely helpful in supporting momma during times of anxiety and not knowing what to expect.  The aftercare education was also amazing. All the nurses went above and beyond to ensure my wife was confident in breastfeeding and caring for the baby before we left the hospital. read more

My sister came to this hospital on 7/25/25. She knows the importance of a good rating, since she sits as a board of governer for a hospital in Reno NV. She told me that Dr. M.E. Lockwood & Nurses were very professional, customer service was top notch and the quality of care was excellent. The demonstration of empathy on top of care had a calming effect, knowing she was in good hands. Thank you Dr. Lockwood, Nurses & staff, for sincere excellent customer service. read more

Brought my daughter in to this hospitals ER after the nurse at their Urgent care recommended she go there to get a CT scan on her neck. After waiting 4 hours in the lobby she was finally seen just to be told to come back in a week for an MRI since a CT will give you thyroid cancer. Take this anti-inflammatory and go home. We can't afford to pay for another ER visit. What is wrong with this picture? read more

We moved to Jamestown Ca tried to be a patient. I'm over 65. I have Medicare A & B they offer no supplemental plan or any help finding you a plan or any help when you ask what insurance they do accept! The staff is clueless. The fact that they have the only hospital in the area I find it amazing that they do not offer insurance to residents. The lack of help or knowledge from the staff was upsetting. read more

My husband went to the ER last night for a blood clot. The staff was very attentive and the physician was excellent. He was very clear with his diagnosis and his instructions were very easily understood. It was nice to see the comradery between the ER team. Everyone worked together and appeared to enjoy each other and their job. Well done ! read more

Death trap...PLEASE READ!!!!! They failed my husband OVER, and OVER, and OVER again....the ER and hospital!! 1st by not providing us the pathology report for an emergency gallbladder removal which showed was full of an extremely aggressive lymphoma...we didn't found out till 2 months later when he checked himself in to the ER thinking it was surgery complications. By the time he found out, it was so late he was forced to have his spleen removed from a specialist in the bay area (who were amazing). 6 weeks later he had a colonoscopy since he still had chronic diarrhea and severe pain and needed to rule out lymphma in his colon. They gave a wrong diagnosis of it being chrones, It took for hm to go back to the bay area hospital (soonesr appt being 6 months later) to find out it was actually his lymphoma severely grown all over his colon (was mild at 1st adventist appt, now dangerously severe).. The bay area hospital of course decided to use a more aggressive treatment at that point in July, It seemed to be working even though it was brutal to his gut and 3 more trips since late Aug to the ER for extreme bloody stools...this last visit of 9 days, they refused him his palliative pain meds cold turkey over the weekend...he died quickly this past Monday. This is complete negligence and disgusting, and at 51 I lost my 52 yr old husband because of them!!!! Insane!!! This review is strictly for hospital and ER care...the oncology dept is great! read more

Sadly, a hospital that prevents their nurses from unionizing I realized. Make the drive to Sutter Jackson INSTEAD and save yourself the headaches in Sonora at a facility that doesn't support local nurses with safety and wages! On my family member's recent admission, the room "flooded" after my family member was discharged, and I was not allowed to retrieve the VERY expensive hearing aid charger that my elderly, senile relative left behind. Security was rude, and the house supervisor would not come talk to me in person about the "flooded" room. This is a rural COMPLETELY LAST RESORT hospital! Again, support California nurses by having the ambulance drive take your family member to Sutter Jackson INSTEAD...staffed with unions nurses that have a voice in matters of their own safety. SKETCHY SKETCHY SKETCHY place to be admitted...with so many residents and nursing students not really seeming to KNOW what's up! BE SAFE! read more

The ER is incredibly unprofessional and some of the staff are very rude. Our community deserves better than this.

If I could give 0 Stars I would. The Nurse Practitioner I had to put up with at my Gyno appt was a rude, racist and judgmental human, and I will never be back! Scheduled pelvic/pap a year ago she said not necessary due to my age, only occurs every 4 years now, i hadn't had one in 4 years. Which is total BS! So this year I go because of a scheduled appt thinking its a pelvic/pap, nope had me come in for a lab test request. No mention to schedule pelvic/pap. Just a "you have to go" under her breath and tried rushing me out the door. I had to stop her to talk to her about my health as she didn't even ask. Go anywhere else for your Gyno care this place suuuucks! read more

I just had my 2nd hip replacement and have had 3 other procedures in the last 10 years. I can't say enough good things about the hospital, surgical center, nursing staff, basically everyone that took care of me after my surgeries. My mom was recently taken to the ER as well and was treated extremely well. Every test possible was done and she was seen later for follow-ups by specialists. Several years ago my dad had emergency surgery where the chance of survival was approximately 5% not only did he survive the surgery, but he lived in additional few years. Always excellent care and treatment and the staff are so nice and accommodating! read more

ER was very unprofessional and rather rude. I apparently complained too much and they sure let me know it. Maybe if they told me what was happening, I wouldn't complain. read more

I don't know how you can call your Silva hospital when you go there and excruciating pain and it happens to be in your back. You're denied treatment because of all bs with this medical system, why I tell you what you've done me harm I'm laying in my trailer and excruciating pain and have to wait for a month to see a doctor. I will never recommend this hospital. I was treated rudely. They don't care about you they don't listen to you, this is why people need to get up give up on the medical system. They don't care about you. They don't want to help you. They just want to poison you with some stupid big Pharma drug so thanks for doing me nothing and I'm sure you're gonna get paid by my insurance, the worst freaking hospital ever. I'll die in my car before I ever go to this hospital again this is why I'm giving up on the doctors in the world. They don't care about us anymore. read more

I had a blood draw on Oct 22 at the urgent care clinic in Angels Camp. At the dr office today which is down in Brentwood Ca 86 miles away. These results were imperative for today's appointment because of the next step in my care. So now the Dr assistant now has to fax the lab for the results. I was supposed to have gotten a record sent to me also and that never happened. Not the first time I've had issues with the organization but that for another day. All this has done was cost me time and the Dr time. It couldn't have been more clear on the directions but nobody was taking care of that. Kinda of scary if you think about it. They definitely need to get their help trained or get some competent help hired. read more

I am so pleased with the care I received during the 5 days I spent at Adventist Health Sonora. The doctors, nurses, assistants, food staff, physical therapy (and I'm sure others) went above and beyond my expectations to make me feel comfortable and cared for. Recovering from spine surgery required me to completely rely on staff for normal day-to-day care (while not being my normal happy self) and everyone was so patient and gentle. I highly recommend this hospital! read more

Today I was seen by a woman by the name of Dr. Abid MD. This very inexperienced physician has no interest in my care and was pushing the Paxal, Effexor and the antidepressant world. I explained i am not depressed; however seems like her holistic and western medicine beliefs overshadowed what I as a patient really needed. Unfortunately Dr Abid was a waste of my money and time. If you want a real Dr avoid this one....she has absolutely NO time for real patient care and even told me..."you are on a time care for only 30 minutes ". What kind of doctor tells you this??? Adventist health has went down the tubes......SAD . read more

I took my husband to the ER and was very pleasantly surprised! Check in was easy, wait was not long at all and the staff went above and beyond. He needed an X-ray and stitches and everyone was friendly, knowledgeable, efficient and were great communicators. I hope we don't every have to go back, but just in case we do - I won't hesitate to return. read more

ADMIN. (COPY) I have an idea for improving ADVENTIST "quality of care and patient experience" - PAY ATTENTON! Without my knowledge, my appointment time was changed from 10:15 to 8:30am, Jul 21st. I learned of this new time from a VM msg, the day before. I called appointments to find out WHA...They responded, "I don't know", and transferred me to Infusion. Why was I not given the courtesy of being notified? Where's the courtesy and responsibility? What a clusterfuck! read more

Kerri was our nurse and was very helpful and efficient. We get great care here and appreciate each and everyone of you.

Dr. Steve C. Wang was the nicest dr. I have met. Very knowledgeable and made, what could have been a super awkward visit, a pleasant one. If I could remember the woman's name helping me, might have been Donna Watson??? What an asset to the hospital! All the staff were working at 110%. I'd say I'm looking forward to my next visit, but it's the ER sooooo..... read more

Adventist Health Sonora - Short wait at the ER!!! - Medical Centers Near Me - Sonora, California

I've been dealing with people all though Adventist health for months now for a broken elbow. it's 1.5 hours away from me but honestly I don't even care just because the people. Every single person Ive come in contact with has been amazing and helpful. I know it's "their job" but we know you don't always get that positive experience you want. From receptionists, X-rays, CT scans, surgery before and after care, PA, nurses, dealing with disability, etc., everyone has been incredible. I wish I remembered everyone's names but some I do; Tiffany Waters, Jessica, Sierra, Mia, Ron, Thomas McDonald, Victoria, Michelle And everyone in between. thank you all!!! I've felt so comfortable and taken care of this entire time, and I'm still not done yet lol. -Marlyse read more

I am very thankful for the entire staff at Adventist Health in Sonora. My mothers life was saved at this hospital. Without the kindness, compassion and professionalism of the entire staff she would not be with us today. Outstanding surgeons, doctors, wound care, respiratory, nursing, therapy and housekeeping. Their persistence, dedication and commitment... even when things did not look favorable pulled her through. I spent a month, daily in this hospital with her. I was involved with each step of her care. I am truly thankful for this group. The home health care after release is equally compassionate and professional. read more

I haven't had one good experience here in 5 years. Takes forever to get an appointment, and when you do you get lame care. My recent hospital stay almost killed me w misprescribed medicines, and waiting for my skin culture to come back for Ohio ( no lab in a hospital??. Meanwhile my infe tion came within hours of becoming sepsis. You geta heart attack in this county and your a dead man...hopefully you survive the helicopter ride to Modesto read more

Don't go to this E.R. You will just wait forever in close proximity with sick people. (flu and covid) I have a severe diverticulitis attack. They don't even separate people. No wonder why this county has so much covid. They took my blood pressure, gave me a cup to pee in, sat me in a chair and forgot about me for over 3 hours, with 0 information. I finally asked if they wanted the sample so someone came and got it but didn't even know what it was for. WHAT???????? What is wrong with this place. I told them they cured me, an actual miracle and I was going home. Tomorrow I will try a different E.R. out of town if I last that long. read more

I've had two total knee surgeries and a hernia surgery here and all three experiences were awesome. From excellent surgeon care to highly rated nursing care. This hospital and staff are truly a gem. read more

I head from a few of the nurses AND doctors that they would NEVER GO HERE. If your own doctors and nurses DONT WANT THIS PLACE THEN WHY GO??? They all go to modesto! read more

I would rate a 0 if I could. My husband has Dr Shields as his primary care Dr and he went into get his cholesterol checked and it ended up cost us $136. Outrageous!!!! We even have Blue Cross well the Dr office coded it wrong they coded it as a hospital visit and will not change it so we will NOT be going back. Called and explained to the office and they won't change it. The thing is they will get paid just by the insurance not having to pay out of pocket by us. read more

I had to go to emergency and my experience was as good as it can be. Iam very thankful we have a hospital and people who care about us. I get so sick of all these negative reviews. Going to Modesto, what the heck difference does it make. I really feel that people need to start looking at the positive light and not the negative dreary light. Dr. Joy was amazing and all three nurses were amazing. They cared. When your not feeling well, its easy to be negative but they are there to help you not to make it worse. I love Sonora and I have lived here for 34 years and support it 100%. They know when you need to be medi-flighted to Motown if they don't have the means. They are trained . I truly give this hospital the highest possible score. read more

Very kind nurses and wait was reasonable. Appreciate being treated compassionately and fairly when you need medical care.

Very disappointed in scheduling. I had a scheduled appointment, made months go, to see Dr Friedman. When I called to confirm, I was told the Doctor was no longer at the hospital and I would have to get a new referral and schedule again. I NEVER received a notice that the doctor was no longer at the hospital or that I would have to start over. I had waited three months for this appointment. Glad this was not an emergency. read more

I was in the ER for depression and PTSD. I was abused by a security guard. He squeezed my wrist as hard as he could, on purpose, after other staff left the room. I tried calling the hospital to let them know and I got no response. They have a very bad young man working there! read more

My 4 yr old grandson whose medical history includes a collapsed lung, asthma and severe allergies was taken to the ER because after giving him a breathing treatment at home, he was lethargic and had a fever. The on call pediatrician had NO bedside manner and spoke very condescending to everyone in the room. Told my daughter-in-law that she could've saved herself 7 hours if she had doubled his asthma medication, making my DIL feel bad for bringing him in. All the while, he was still on oxygen and his vitals weren't great. I told the dr that they were worried because of his medical history, of which she hadn't even asked about. The ER dr that originally saw my grandson had told them parents that my grandson has pneumonia but the pediatrician said she wasn't sure because the hospital isn't a children's hospital but did mention her time in the military and that she has 2 kids and 3 grandchildren. What relevance that has to my grandson's medical diagnosis and care, I have no idea. My grandson was crying and saying he wanted to go home, like any sick kid and she was talking to him like he was an adult. When he fell asleep, because he was still lethargic, I left and suggested my son ask that he be admitted (because he was that sick) or they take him to a different hospital. They ended up sending him by ambulance to the children's hospital in Madera. Thank God! read more

Dr Ogle, RN Rob, working in ER, are so capable, efficient, concerned, communicative, technical, and responsive. I give the hospital and staff the highest possible endorsement. Sincerely, Jc read more

Used their emergency services. Upon check-in, I gave them my address but when it came to bill me they sent the bill to an address I had 10 years ago. I called after a month since I didn't get a bill and once again gave them my address. The doctors bill separately but they never gave their billing agency the correct address. I never received a doctor bill and it didn't find out about it until it was sent to collections. I had to pay a penalty to get this cleared up and it destroyed my credit. Several calls to Adventist Health have gone unanswered. These people are disorganized and have no customer service. read more

I have today been calling the hospital for some info and it seems no one really knows what is going on in the hospital depending on the number that you call. After awhile I could not get through at all. This is a hospital? Can't even get through? It is definitely on the incompetent side!! I can call and I hear nothing in the way of the phone being answered for 5 or more minutes and then it rings and rings and then finally just hangs up on you. Don't go here unless you absolutely have to. Ridiculous!! read more

Sadly for patients many long term physicians have retired. Adventist recruiters have been working tirelessly to recruit new physcians . New physcians have also been working tirelessly under a very heavy & full schedule. The physcians I now have are AWESOME ! Took forever. But I consider each the best of the best and worth the wait. I have gotten answers to health issues I've had forever. All are very easy to talk with, explain things clearly, follow up, are professional, yet, friendly, and keep me in the loop. They truly work as a team . read more