Dr. Morrison is a find doctor but trying to reach him by phone is very frustrating. Very long…read moreholds on the phone every time I call, whether it is a routine matter or a more important one. Very poor phone system. Either hire more people to answer phones, or have options to auto transfer to a nurse, appointments, etc. Then give the option of a call back without losing your place in line.

I first encountered Dr. Morrison in the ER CDU. I was impressed with his bedside manner: friendly…read moreand took his time to explain everything. He later performed a removal of a very large kidney stone. I was very impressed that he personally called me the following day to follow up on how I was doing and explained the results of the surgery and recovery process. Very friendly, listens to you, and discusses all the options. I highly recommend Dr. Morrison.

The good is Dr Rhee seems competent and is very nice and very personable. He is a very good…read morelistener. I have never felt rushed. Unfortunately, when I needed to speak to him during painful UTI symptoms recently and I called the office during office hours I was told he was not in the office and his Nurse Practitioner or Physicians Assistant (can't remember which professional it was) would call me back. I did not get a call back and the next day I called complaining about that. I explained very clearly that I urgently needed to speak with Dr Rhee or his assistant that day. Still no call back. Someone in the office simply called a prescription for a UTI. I called my internist and he did a urinalysis and had it cultured. Another big problem with this office is you are put on hold for a ridiculous amount of time. An automated message tells you where you are in the queue and that changes from #3 to #2 and then back to #3! It is very frustrating. I had left Chesapeake Urology because of similar problems and was thrilled to find someone outside of Chesapeake Urology. However...I am finding similar issues.

Dr. Rhee's chair-side manner is the best I have ever seen from a doctor of any type. He is…read morewell-informed, articulate, and kind. I recommend him without reservation to anyone needing a urologist.

Dr. Krasnow is a very skilled urological surgeon. He answered all of my questions with accurate and…read morecomplete detail. He has a great combination of knowledge and empathy. I've seen him both near K Street and had surgery performed by him at the Washington Hospital Center. I found the staff at both locations to be excellent. Things ran about as well on time as medical appointments go. But more important is his expertise, experience, communication skills and empathy. I highly recommend him. He is busy and you may not get an appointment tomorrow. But he is worth waiting for. His specialty is urological oncology - but he also works on related urological issues.

I had such a great experience with Dr. Peters! Took the time to listen to my concerns, questions,…read moreand requests. She explained everything pretty clearly and really provides patient centered care.

Special shoutout to the CWC online "portal," which gives you the idea that you're completing forms…read morein the 21st century, but actually operates like some of my other small practice doctors who ask me to extensively verify all my information every time I come in. I also agree that you can't really schedule an appointment via the portal because the portal doesn't connect to your doctor's schedule in any way, so it's just making a phone call with extra steps. The front desk WILL call you and they will offer appointments at extremely inconvenient times. So, while I agree with the other reviewers to a certain extent that the admin practices of this office are uniformly horrible, I would also like to give a shoutout to various doctors I've seen at the practice who have also been absolute garbage: * Dr. Norman: a surgeon who had to try two times to properly insert a copper IUD (for anyone who's had this done: you know how much that would suck) and then cut the strings too short so that I've had to have ultrasounds since then (the first one just a year or so after his "expert" insertion) to determine if it's still in place. Recently, I've discovered I can't get it removed in the standard way so I'm going to have to pay to have surgery to get it out. Although the current practitioner I saw at CWC assured me that insurance would cover -- yes, I understand and I also understand how coinsurance works in addition to the money I've already spent on the ultrasounds. If I didn't have insurance I wouldn't be able to afford to get this resolved. * Dr. DeQuattro: who I went to after my very non-pregnant self was producing milk under the delightful pressure of a mammogram. She ordered an additional mammogram and a breast ultrasound and told me that since it wasn't breast cancer it was just down to whether it "bothered" me or not. This was in 2020. * Dr. Munsen: Shoutout to her since I did happen mention the unfounded lactation in passing (remember, I was told that it was just a nuisance and not a real problem). She performed a blood test and said I should go see an endocrinologist. As it turns out, it was a small tumor on my pituitary gland. This was in 2022 so I burned 2 years not doing anything due to Dr. DeQuattro's "guidance." Since then, she's been more focused on telling me about her vacation plans and every so often casually recommending a hysterectomy. I've asked her several times why she's recommending such an extreme surgery and she's never given me a straight answer but, hey, if you've got doctor money go on those world tours I guess. On the whole, I'm sure there are great doctors in this practice. There sort of have to be on balance because CWC is gobbling up all the providers in the area. I didn't care for that when CVS did it and I didn't care for that when My Eye Doctor did it. Caveat emptor.

Building was easy to access. Front desk lady was very nice and helpful. The nurses, doctors and…read moreanesthesiologist ( shout out to Dr.Yun) were absolutely fantastic and very supportive and understanding. Dr DeQuattro is definitely an amazing doctor I trust her completely. After surgery, the stuff took care of me and made sure I was ok and comfortable. They called my ride and one nurse walked me out to the car. Also the place is very neat and clean. Highly recommend!

Great employee and health professionals. Will recommend others. Thanks you for the great team workread more