They are amazing with my Mastiff and she loves it there. Staff is very friendly and helpful. Highly…read morerecommend for your fur babies

We unfortunately used Zoomies more than we should. We believed them when we spoke to them, that it…read morewas an isolated incident, and/or they "corrected" the incident. I've spoken to them via DM, phone, and in person. Each time they were apologetic but didn't take responsibility. We boarded our 2 pups for day care, on Tuesdays only, once a month to support our schedule. I lost track of the dates, but I have the receipts from the Vet. Our pups got sick on or around: 9/30/25 - Bordatella 10/24/25- vomiting and pancreatitis 11/26/25 - respiratory infection 1/15/26 - respiratory infection 3/5/2026- respiratory infection 6/11/2026 - respiratory infection Any statement from them that says "we didn't know" is patently false. They knew. Shame on us for believing them, and shame on us for putting out babies through this. We were truly acting in good faith, as we thought they were too. Thousands of dollars in vet bills for X-rays, medications, blood tests, exams.

The staff here are very friendly and my dog Scooby seems to love it here! They have live video cams…read moreand they take pictures and upload them to your account along with a report card for the day. I also have seen on the cams where if an animal uses the bathroom they swiftly clean it with a machine! Very friendly staff and really clean play area! We are very satisfied so far!:)

This place is amazing! I have two big dogs (an 85 lbs 7 year old & 100lb 2 year old) & they come…read morehome exhausted from play! We get report cards on how they did & pics of the pups too! The rates are extremely affordable & they are located more centrally in Pcola than other places. I love Happy Dog Resort!

The absolute worst customer service experience I've ever had! Made a reservation for my 8hr move at…read more7am. No one at location on arrival for front seat pick up. Called, lady said we would have to wait. When she arrived, she said they didn't have the 20' truck and that they never have that sized truck. We have a reservation # with the correct time and pick up location. She stated she didn't F 'ing know why and we would have to call U-Hual to find out. U-Haul stated that the reservation was made for this location at that time and that this morning it was changed by the location to Mary Esther the next town over that doesn't open for another 3hrs. If somehow a mistake was made that's fine, inconvenient but understandable. Her yelling and being completely unprofessional and incredibly rude was unacceptable. If she's an employee, I hope she moves into a non-customer service position elsewhere. If she is the owner I feel sorry for the community she's serving..Deplorable

I always rent trucks from this location. My experience has always been great. Wouldn't rent a…read moretruck anywhere else

Awesome dog daycare , boarding and training. Our dogs love…read moregoing to Mercies, they get so excited when I park. The staff is excellent with our large dogs. We never have had a bad experience here. They treat the dogs like family. I have also taken advantage of Max the dog trainer. We have done group classes and in home class. The classes have made a big difference with obedience and behavior training. We will continue to support Josh and the staff at Mercies, try them out! You will not be dissatisfied.

We have bern staying in Fort Walton Beach for several weeks with our Australian Shepherds. In our…read more"neighborhood" we noticed Mercy's Stay + Play dog boarding, daycare, and grooming. While our pups are not the doggie daycare type, they were stinky. I stopped in and spoke with the owner, Josh. I was impressed with his passion for his business and his knowledge of the Fort Walton Beach area. After talking with him, I completed an information sheet on the dogs. It was great to see the vaccine records checked before the dogs could be groomed. Kaylee, the groomer, called me and we scheduled the appointments. Over the phone, Kaylee was so personable. In person she was so professional and positive about our dogs. When we picked them up, the dogs both smell good and are SOOOO SOFT. If we lived here, Kaylee would be our groomer! Thank you Josh and Kaylee. We are happy that we found Mercy's Stay+Play!

Treated my fur ball of love like she was There family,…read moreexcellent clinic thank you! I will continue to take my dog to Companion Hospital.

They don't consult you before trying to do a blood draw they just do it! My poor cat! I did not…read moreauthorize it and they just did it and when she was brought to me she was terrified and they couldn't even do it! She had high blood pressure and they have an old school style so they didn't get a proper reading and she was extremely stressed! They then over prescribed blood pressure meds that made her worse and ended up taking her to another vet where it was discovered her blood pressure was too low from being over prescribed!!

Great groomer! A little pricey, but worth it! I have gone twice now and they have given my dog the…read morebest haircuts she has ever gotten in 11 years of being alive lol. Plus they give you a cute bandana and she looks so stylish!

I went to the puppy hour and their website says it is for puppies up to 16 weeks but there was a 7…read moremonth old puppy there and my puppy was timid so we had to sit behind a gate the entire hour while this 7 month old puppy got to run the show because I guess she had been there every week.

They took great care of my 2 pups during December. They also were able to give one of my dogs…read moreBordetella when he arrived.

I try to withhold negative reviews as much as possible, but I really can't be silent on this one…read more We brought our pups here when our usual place closed down and were so sorry for it we feel it may have ruined our pups for all boarding now. When we arrived to drop them off, the staff wasn't friendly or inviting, which should have been our tell-all. Walking back to the kennel, it was dark, cold, uninviting, and sad. The worst part was picking them up. We arrived early, which gave us the true picture of their time there. They were so frantic to get out of there, they weren't happy to see us, but instead blazed past us for the front door like they were trying to escape. We've never seen them act this way. Despite having "outdoor access" their beds and blankets smelled so badly of pet waste we had to discard them, and they were having to lay in that filth and stink because they seemed to have had nowhere else to go. They also had never been given their toys or treats. The staff was as cold and unfriendly as when we left them, we should have run for our lives and never ever left our babies there. Expensive and horrible.

We first met everyone and had a tour of facilities while our dog did temperament test. Then our…read moredog booked a Sun -Mon stay, everything was easy and our dog well taken care of during his time there.

Everything! We won't be back! They don't follow instructions, are very unorganized and…read moreunprofessional. Our older dog had to spend over 5 hours for a really bad haircut due to their extreme lack of customer service. Absolutely unacceptable! Pics of his choppy ears and tail and coat that is not as short as requested. He has never looked like this from any groomer he has been to in 14 years.