PLEASE! PLEASE! DO NOT TAKE YOUR DOG TO NOAH'S BARK AND PURRS!…read more On 17 May, at 8:55 a.m. , I took our little 18 month old Shih Tzu/ Bichon Frise' mix, to Noah's Bark and Purrs to be groomed. He was matted but not horribly. I was told by Stormy that he would have to be shaved down, and i was also asked to sign a waiver, because shaving mats can cause or reveal injuries. Stormy stated that pictures would be taken to show how he was matted, after being shaved. At 1:47 p.m. , I texted to see how our little fur baby was doing, Stormy replied that he was doing well and that they would call shortly. After being notified to pick up our baby, when arrived Stormy came out later and began showing me the pictures. Not one time did she mention his injury, as she was scrolling through the pictures, I saw the pic with our baby and a bloody cut on the left cranial region. She explained that this happens when a dog is matted and gets shaved. Then, she brought out our little fella. He had this glue substance over his cut and it was still bloody around the area. She stated that she didn't realize that she had injured him because he didn't make a sound. She stated that our little baby was okay and that I should take him home and let him rest, because she had spoken with the Vet about his injury and that the Vet instructed her to cover our little fella with the glue substance. We later learned that the Vet was not working, but has been retired for several years. I told her that I would like for our fur baby to be seen by his Vet, to take a look at his injury. Stormy stated that it was not necessary; because he's going to be fine and that I would incur a Vet bill. I don't understand why she said that she didn't hear him make a sound when he ended up receiving 5 stitches- believe our poor baby yelped with an injury as such. First, I was NEVER notified, prior to picking him up, that our poor baby had incurred an injury during grooming. I did not realize he was injured until I saw the pictures. Secondly, Stormy made excuses that this is something that happens, and she never did apologize- only more excuses, and how she has 20 years experience. Thirdly, if it was a serious injury why would she called a Retired Vet for instructions and why wasn't we notified. Upon leaving Noah's Bark and Purrs, I immediately went straight to our baby's Vet, despite Stormy suggesting that I take him home to rest, upon arrival, his Vet, I explained what happened and they took him immediately and begin treating him. He was clipped and clean around the area, and soak the glue to remove it. Not to mentioned, our baby required FIVE STITCHES! We are so furious as to how this occurred from shaving a matted pet, and he was not severely matted! If I taken our fur baby home, he could incurred a serious infection and GOD knows what else. He also had a temperature of 101. I'm positive it was from the injury and stress which Stormy and her 20 years' experience incurred.

This place is so good to my cranky little dachshund. They are definitely dog people here. They were…read morevery understanding and accommodating to all her quirks. She responded well to the kind staff. The place itself is in an older strip mall, and when you walk inside it's quite spacious -- absolutely no stacked crates, and they clean often. They even washed Coco's bed and blanket for her. I will certainly be using them for future travel dates because I know my dog is in good hands here.

Treated my fur ball of love like she was There family,…read moreexcellent clinic thank you! I will continue to take my dog to Companion Hospital.

The care that our pets receive is average. The cost for the care has become outrageous. It always…read moreseems that one procedure leads to another only to be followed up by another. And the cost just keeps going up. There hasn't been a visit within the last few years that bringing one pet in at a time cost above and beyond $500. Would not recommend if you're not ready to spend, spend, and spend. Companion is known locally as the most expensive in town.

We love Jennifer! I have two Shiba Inus, which are not exactly an easy breed to care for. I have…read morea very difficult time trusting anyone to watch them. Jennifer has been our go-to pet sitter since we moved to Shalimar over a year ago. She has watched the dogs several times now and we've always been happy - so have Koga and Sango! I deducted one star for ease of communication and updates. Communication with Jennifer is through email. She's not a texter, so it takes an hour or so for her to get back to you. Not bad response time at all and I'm sure she would call you immediately if there was a need. I would completely trust her to handle an emergency. But we had a pet sitter in a different state that texted updates with photos at every visit, and scheduled through text. It was just faster communication and the photo updates were a nice touch.

Absolutely FANTASTIC, loving, informative and like part of your family when you have her care for…read moreyour fur babies! She is very thorough in ensuring all details are covered right down to fire safety concerns. She is so amazing, I kind of want to keep her a secret so she doesn't get too busy LOL.

Awesome dog daycare , boarding and training. Our dogs love…read moregoing to Mercies, they get so excited when I park. The staff is excellent with our large dogs. We never have had a bad experience here. They treat the dogs like family. I have also taken advantage of Max the dog trainer. We have done group classes and in home class. The classes have made a big difference with obedience and behavior training. We will continue to support Josh and the staff at Mercies, try them out! You will not be dissatisfied.

We have bern staying in Fort Walton Beach for several weeks with our Australian Shepherds. In our…read more"neighborhood" we noticed Mercy's Stay + Play dog boarding, daycare, and grooming. While our pups are not the doggie daycare type, they were stinky. I stopped in and spoke with the owner, Josh. I was impressed with his passion for his business and his knowledge of the Fort Walton Beach area. After talking with him, I completed an information sheet on the dogs. It was great to see the vaccine records checked before the dogs could be groomed. Kaylee, the groomer, called me and we scheduled the appointments. Over the phone, Kaylee was so personable. In person she was so professional and positive about our dogs. When we picked them up, the dogs both smell good and are SOOOO SOFT. If we lived here, Kaylee would be our groomer! Thank you Josh and Kaylee. We are happy that we found Mercy's Stay+Play!

Jennifer is an exceptional trainer! She gave us easy to follow directions and advice. It helped to…read moreknow what can be done to and expected of a puppy.

I am so impressed how knowledgeable Jennifer is with the needs of each dog breed. Dutch Shepherd's…read moreare known for being hyperactive. They become destructive and anxious if they don't receive enough mental stimulation. How they are trained is very important as well. Many trainers want to use prong or e- collars on this breed. I was thrilled to find Jennifer that trains with reward and not pain or fear. When we began classes with her my puppy could not be left alone in a crate for 5 minutes without him trying to eat through the bars. If he was left out of the crate,he ate my door jambs and even my Sheetrock. From 6 months old to 9 months old her classes and instructions have totally changed my pup. I can now leave him at home in a crate with him being relaxed and take him on walks with me being able to relax. Her ideas for mental stimulation worked wonders. I would highly recommend Jennifer's classes and one on one training.

We boarded our dog here during a short business trip and had an absolutely heartbreaking…read moreexperience. Our dog is a sensitive, anxious boy -- this was his first time away from home. We provided everything: his crate, toys, custom-cooked meals (beef, carrots, rice), dry food, water and food bowls, even a special chew stick. All they had to do was keep him safe, fed, and take him out. When we picked him up, they casually said he was "fine" -- just "a bit aggressive during the storm." That's a lie. They wouldn't even bring him out to us. We had to open the kennel ourselves, and he came out *terrified,* shaking, and trying to escape like his life depended on it. Once in the car, he shed an abnormal amount from stress. When we got home, the horror became clear: - His bowls and food containers were returned empty, but our dog was starving. - The chew stick was missing. - He drank and ate frantically as soon as he got home. - He struggled to urinate, and when he did, it was dark brown, thick, and painful. - He could barely poop -- then suddenly had 5 massive bowel movements and 11 urinations within few hours. His stomach was rock-hard and painful to touch. This poor dog clearly wasn't let outside, wasn't fed properly (if at all), and was likely locked in a small room for two days like in jail. This is not just unprofessional -- it's neglectful and cruel. I regret ever trusting them with my dog. If you care about your pet's health and emotional well-being, please go somewhere else. P.S. A year and a half ago he was a small puppy and this place under previous owner. This time dog was never been outside for 2 days. Never fed. He was very scared. The quality of this dog's "hotel" scared even German Shepherd! If I can put -10 stars, I would. There is no qualified stuff there and overall all conditions for the dogs are terrible. Super small place, packed with scared dogs all types and they are barking so loud all the time, so you can't talk to the stuff at all. So the stuff didn't even have a chance to hear any instructions of your dog. This place is not for a dog you love, definitely!

My pup is always happy when I pick her up. God bless the staff- I'm a nurse and don't think I…read morecould do a doggy daycare.

Wow, where do I start? First Dr. Caitlin Walters Passaro is such a caring and dedicated kind human…read morebeing. She is very understanding and always answers any questions you may have, and if she doesn't have the answer she will find it and get back to you. I am so grateful to the team at [Friendship Veterinary] for their incredible kindness and thoughtfulness. After my beloved bunny, Twinkie passed on 3/21/26 under the care of another clinic, (my bunny had GI stasis and had to visit the ER hospital in niceville since this happened over the weekend) they sent a heartfelt letter of condolences and flowers. Their compassion and understanding during such a difficult time meant the world to me. They treated Twinkie like family, not just a pet, and I will always be grateful for their caring hearts. I would highly recommend Friendship Veterinary to anyone with pets especially exotic animals! Thank you once again.

While every visit to Friendship is always the best possible experience, I want to give a huge…read moreshoutout to everyone who's been taking care of our dogs. First, thank you to the entire front desk team for your warmth, kindness, and constant willingness to help with anything we throw your way. Next, an equally big shoutout to the AMAZING Ashley and to Dr. Logan Real. Ashley is one of those techs whose presence instantly puts me at ease, and Dr. Real has officially earned his spot on my "10/10 would recommend" list. Thank you both for taking such good care of Lily today. To the legendary Regina - thank you for looking after our Sadie during her heartworm treatments. She's still new to our family and her anxiety gets triggered so easily. Knowing she has you watching over her helps my heart rest a little easier. Finally, the biggest thank you to my hero, Dr. Lindsay Matheson. She has been seeing our dogs for years and has NEVER disappointed. Last year, she performed a lifesaving emergency surgery for our Sammy and then walked us through her tough fight with cancer. Because of her, we were gifted extra time to say goodbye to the sweetest dog who ever lived. To say that my family holds every single hard-working human at Friendship Veterinary Hospital in the highest respect is the understatement of the century. For nearly ten years, we've brought our fur babies here and have received IMPECCABLE care every single time. These people BRING IT - with passion, expertise, and genuine love for our pets. And they do it all with a smile, even when dealing with frustrated, grieving, or downright rude pet parents. You are all heroes!

We unfortunately used Zoomies more than we should. We believed them when we spoke to them, that it…read morewas an isolated incident, and/or they "corrected" the incident. I've spoken to them via DM, phone, and in person. Each time they were apologetic but didn't take responsibility. We boarded our 2 pups for day care, on Tuesdays only, once a month to support our schedule. I lost track of the dates, but I have the receipts from the Vet. Our pups got sick on or around: 9/30/25 - Bordatella 10/24/25- vomiting and pancreatitis 11/26/25 - respiratory infection 1/15/26 - respiratory infection 3/5/2026- respiratory infection 6/11/2026 - respiratory infection Any statement from them that says "we didn't know" is patently false. They knew. Shame on us for believing them, and shame on us for putting out babies through this. We were truly acting in good faith, as we thought they were too. Thousands of dollars in vet bills for X-rays, medications, blood tests, exams.

​I am writing this review as a matter of public safety and a crucial "heads-up" to my fellow pet…read moreowners in the community. If you are considering boarding your dog at Zoomies Pet Hotel, please be  aware of numerous respirtory illnes infections after staying at Zoomies. ​There has been numerous upper respiratory infections reported since at least March.  With some pet owners reporting issues tracing back as far as last September. After growing concerned, I posted on local community Facebook pages to see if others had shared this experience. The response was overwhelming and deeply alarming: over 40 local pet owners responded within just 24 hours. ​The vast majority of these respondents stated their dogs contracted severe coughs or respiratory infections immediately following their stay there. While some recovered rather quickly others remained sick for weeks and some months.  Tragically, there are reports that at least two dogs have passed away after contracting this illness. ​When a breakout of this magnitude persists from March through  June, it is clear that the situation was not contained.  If 40 people came forward in a single day, the true number of affected animals is likely much higher. Continuing to accept dogs under these conditions is irresponsible. Please think twice before boarding your animals here given the numerous infections in this facitiy.

Wow this company is awesome. They have flat rate pricing, come to your home and will even go the…read moreextra mile to take out your trash and bring in your mail if you're on vacation!