This place was awesome. My son and I both rented bikes, (hardtails), to ride at Phil's trails…read more My son does not have his own mountain bike nor has he been mountain biking, but he fell.in love with it! The staff here was very accommodating with adjusting seats, providing maps, and even hydration and packs.

There's no way I could not write up a review for Cog Wild bicycle tours. I've taken a private…read moreguided tour here before and had a great experience and probably should've written them up then however, recently I scheduled the second tour about a year later and accidentally showed up a week early. This was totally my mistake. I had set my mind up to not bike that day once I realized the error However Lara was so gracious and kind about my mistake. She immediately walked me over to the office and started trying to figure out what else we could do. She really want the extra mile and ended up coordinating bikes from the hotel, recommending a route since now we wouldn't have a guide, and offering to drive us up if we weren't able to catch the shuttle. There's no place I will rent a bike in Bend besides here thank you Cog Wild.

Brought my Lectric e-bike in for a tune up, super happy with quality of service, speed of service…read moreand overall quality of the shop. My bike is running great! Prices were appropriate for the service provided. Would highly recommend this shop in the future.

Things have changed at Pedego Bend…read more.. I've purchased bikes from this store in the past and was pleased. But now ~ A very disappointing experience with them involving a Marketplace ad placed by the owner's son. A Pedego Ridge Rider was advertised for $850 as "used -- like new" and "ready to ride." The ad specifically referenced the downtube battery. I responded to the ad prepared to buy the bike for the advertised $850. Then the story changed... The bike had NO battery. It also had NO controller. In other words, the "ready to ride" electric bike being advertised wasn't actually capable of being ridden as an electric bike. To me, this felt like a classic bait-and-switch. I wasn't asking for a special deal. I simply asked them to honor their own advertisement -- sell me the bike for the advertised $850, complete with the correct battery and controller that would make it "ready to ride" as advertised. They wouldn't do it. What makes this even more concerning is that after they were made aware that the advertisement was inaccurate, they allowed the ad to remain up unchanged... continuing to advertise the bike as "used -- like new" and "ready to ride." At that point, it's difficult to chalk it up to a simple mistake. When a business -- advertises something one way, acknowledges that what is actually being sold is materially different, refuses to honor the advertised description, and then allows the inaccurate ad to remain posted... buyers deserve to know about it. My advice? Buy somewhere else. Bend has plenty of other e-bike shops competing for your business. I'd rather spend my money with a business whose conduct gives me confidence in their integrity and in what they're telling me.

Definitely one of the best highlights of our trip to Bend, Oregon over the weekend…read more Shay (maybe spelled Che) was A fantastic tour guide! Very knowledgeable, whimsical, lighthearted, and free spirited. The perfect person to lead an adventure into the Oregon wilderness. Our trip started with a short van ride from the Fred Meyer parking lot. She shared lots of knowledge about various trees in the area, wildlife, things the local government was doing to help clean up some of the territory we're gonna be going to explore the cave. She seemed like somebody who genuinely enjoys her job, likes to explore, and is just a genuine, good person all around. Going into the cave was surreal, almost like stepping into a different climate. It definitely felt like it was 45° all year round down there. Once we lost the natural lighting too it became very spooky, but everybody had headlamps so it was pretty easy to see where we were going. My wife and I saw a few baby brown bats hanging out on the walls while we were there. They were so tiny and cute! I'm glad they're able to survive down there. I really like that her tour guy gave us a choice between one of two directions into the cave. I have really bad knees, and thankfully, our tour guide, and our group was able to respect that. We had a very good lighthearted adventure down in the dark. My favorite part was when we all got to turn off our headlamps for a little bit, and stay silent, and just enjoy utter blackness. Deathly felt like a good way to de-stress a little. Shay was a fantastic tour guide and we are definitely going to be using this to our group again in the near future. Thanks for the memories!

I booked the Fort Rock Stargazing Tour and was very disappointed with the overall experience. The…read moretour was poorly organized, communication was limited, and I had concerns about the attention to guest safety. There was very little information provided in advance about the length of the tour, what to expect, or transportation to and from the site. Several guests brought chairs that were not traditional camping chairs, and there was not enough room in the van to accommodate them. As a result, the chairs were placed underneath other guests' feet, leaving very limited foot room in an already cramped space for a long drive. After arriving at Fort Rock, we took a short nature walk around the area at sunset. Since we would be returning after dark, I would have expected the guides to advise guests to bring flashlights or headlamps. No such recommendation was made, and the walk back was difficult to navigate in the dark, which raised concerns about safety. The lack of preparation was also evident when the guides used rock-paper-scissors to determine who would lead the hike. While this may have been intended to be lighthearted, it contributed to the overall impression that the tour had not been well planned. There was one clear bright spot: Brian was extremely knowledgeable and engaging, and he was the highlight of the experience. Unfortunately, despite Brian's efforts, the overall lack of communication, organization, and attention to safety made this a tour I would not recommend.

What an awesome experience! I highly recommend for anyone visiting this area. One of the owners…read morechecked us in and was super nice & funny. Our tour guide, Ky, was hilarious. We ended up seeing 11 of the breweries in the 2 hour period which was awesome. It really helped us figure out which breweries were our favorite so that we could spend more time at those places afterwards. We also got to know a lot about Bend thanks to Ky!!

HA what a crack up this place was. From my call to make a…read morereservation, to my Segway lesson and all through the tour- what a good time. Live here or visiting- this place is a must. Easy location just above Old Mill, at the Box Factory, you have so many places to grab a bite to eat or drink before or after the tour. Lots of information on the area past and present. well well well worth the cost

This was a blast - we rented the two person bike surrey and were provided a map of Bend then went…read moreexploring. Lots of trails to explore and you can a get workout on the ramps up to the bridges or if you are feeling motivated and bike up to Deshutes brewery. Big perk is that the surrey has a canopy - so the sun won't be beating down on you!

Lifecycles bikes took care of my whole family of five and delivered them promptly. It was a…read morepleasant experience and I'll definitely do it again soon! Thanks guys for your help. My family and I had an awesome experience. See you again soon! Cheers! Mark's family

I have been looking for a suitable Ebike for some time. When in bend visiting my son went to the…read morestore more out of window shopping. Well due to the amazing sales staff ended up purchasing one of their rental specialized 3.0 turbo. Here are the highlights of the process; worked with 3 different sales people showing an amazing amount of collaboration, worked on confirming pricing, as I was leaving for California the next day rode the bike to their repair center to have it cleaned and prepped, due to a minor repair needed they needed an extra day and texted me by 9am the bike was ready, to top off an already great experience helped find a way to fit it in the car. During the sales processed was offered 12 months interest free financing and really helped looking at all the bike options based on my needs Highly recommended

My experience was brief but great! After calling one of my go-to bike repair shops in town and…read morefinding they did not have what I needed, they suggested I contact Bend Electric Bikes. I try to avoid downtown, but parking over by the library meant only a short walk over to the shop. The guy behind the counter quickly located the two items I needed and the price was better than I was expecting. Turns out it was the owner, Stirling! Great service, great prices. I would not hesitate to go back in the future. I'd even brave downtown for it!

Low-key no pressure shop with top quality bikes and components. I couldn't have had a better…read moreexperience buying a bike assisted by both Eric and Bob. I'd ride the bike, they'd adjust it for me. I'd ride the bike, they adjust it for me again, and so forth until it was perfect. Nothing but smiles--and I got a great bike in the end. Love those guys!

Eric is knowledgeable and very welcoming. I just moved here from New Orleans and he answered all my…read morequestions about the bike I brought in. I will be going back once I'm ready to upgrade to another bike. He offers the best value that I've seen

Been seriously impressed with these guys! I have been going to one of their competitors for a while…read moreand while everyone there was super nice, I just felt like I was getting screwed on service. So much so that a bicycle manufacturer knows about it. I broke my chain whip on a Monday evening and decided to try and new shop on a whim and ran over to pull a cassette off a wheel. These guys took care of it instantly. Three days later, I was having some bake issues and within an hour of drop off, one of their lead techs was already on the phone with Sram having a replacement overnighted. Definitely above and beyond! Pretty stoked on their work and attention to detail!

Have stopped by Pine Mountain Sports two different times while coming from Northern California and…read moreboth times they've been able to help me with quick adjustments with my bike and sent me on my way to ride! Appreciate the support with my bikes!

Big Eddy Thriller: The ride was short and sweet! The whole thing is dialed in, these folks know…read moreexactly what they're doin. They start on time, so don't mess around and miss the bus (though not sure they'd leave anyone, it's a friendly place). Mikie communicated expectations well from the jump and got us to and from safely. Trevor was a great raft guide, clearly loves what he does, and as far as I could tell, does it well. Would row for him again for sure. Rode a raft with a family my partner and I didn't know, it was a good time all around. Will probably hit up another tour next summer for fun, was worth it. Tips? Kinda? You could easily hit this and another outing in one day. Set your timing right and you could ride and then raft, this is certainly a good time but it doesn't take long door to door. If you care about pics sit in the front. If you're worried about rowing, don't sit on the right for big eddy (the guide will likely seat folks for safety and row power anyhow). Not sure I need to say this but I will, there isn't a dry seat on the raft. The road to the spot is bumpy, sit toward the front if that bothers you. If your kids not taller than an oar, they likely won't get one. There are two spots you'll be offered to jump in.

We just did the Big Eddy Thriller as a group of 5 (3 adults, 2 kids) and had a great time…read more Super easy online booking and check in. Well organized prep and pickup in Sunriver, in the main village behind the Sunriver Country Store. Our guide, Lanny was lovely and kept us safe while also ensuring our group ranging from ages 7-50 had a great time. Only real feedback has to do with the to/from transportation and driver sales pitch. School bus to the put in added a lot of extra time to the overall trip which made the short time on the river feel even shorter. And while Roberto our driver was lovely, the sales pitch for other trips that Sun Country offers prior to heading back to the main office felt very sales-y and drawn out. These guys can't help how the river and rapids are set up but they could be more efficient with time overall. My kids definitely had a blast and have been bitten by the whitewater rafting bug. Thanks to Lanny for a great time on the water!