These folks REALLY saved me on July 1st: I was staying at Black Butte Ranch for a week, had driven…read moreup so we could use our Specialized bikes which we love instead of renting like we did last year: I had a problem with none of my gears shifting even tho my SRAM app said my batteries were good; turns out the brake batteries were dead; Ian and Gary at Project Bike assessed the problem right away and I was on my way in 10 minutes ! Wished e had this shop & these guys in Tucson ; simply AWESOME ending to what started as a bad day !!

My BF bought a brand new bike from them and from day one had shifting issues. He kept taking it…read moreback and they "adjusted" it for him, only to have the problem continue. Multiple times back, never fixed the problem. The last time they tried to upsell him a whole new drivetrain for $1500. Took it to another shop in town, and they said derailleur was grossly out of alignment and wore out his chain and cassette. So basically PB was gaslighting BF for 2 years saying nothing was wrong when the bike was set up like trash from day one. Obviously they are not competent mechanics or they would have fixed this immediately. Instead they just wanted more parts business by letting him destroy his bike.

I thought the prices were fair, and it was conveniently located on the way to Mt. Bachelor for us…read more Only thing I would say is that the service was a little lacking. I've rented skis a few times and I've always had the employees fit the boots on me, and generally engage in a conversation about how they feel, how they should feel, etc. Here, they just left me with the boots and as a beginner skier, I would've liked to have a bit more engagement to make me feel comfortable with how they're supposed to fit. Otherwise, the employees were nice. The selection of ski stuff isn't too wide.

Fabulous service and reasonable prices! I rented ski equipment with them and staff made sure I had…read moreproper gear and was comfortable. After five days, I returned the equipment and they reimbursed me for the days I did not ski...I found that pretty amazing. A high integrity, highly competent crew there.

Had a fantastic ebike tour today with Dan! What a great way to see the Deschutes River. Dan was a…read moregreat guide really enjoyed it!

Wife and I rented bikes on Friday 7/25/25. Wanted to go and explore around Old Mill district and…read moreDowntown Bend. Had a young man helping us (Sevrin was his name). Very helpful and had great advice for us. We rented for a hour (you can rent by the hour or in block times) Wife had a flat tire about 20 min into the ride. Called the number on the map and got ahold of one of the owners. She was very helpful and apologized for the inconvenience. She made arrangements and had Sevrin bring us another bike, we were several miles away. After getting the new bike we continued on and explored all over downtown and had a great time. We ended up having them for 3 hours and upon returning them we got 2 of our 3 hours comped. Thank you guys. Our whole experience was amazing and even the flat tire was good because we were able to spend that down time at Drake Park. Definitely will use when we can make it back to Bend.

We walked in off the street and were immediately helped. We were looking to rent two hard tail…read morebikes and take them to close by Phils Trail. The staff were so helpful in making sure we knew where to go and what trails would be best for our level of biking. We had the best time. Prices were also very good compared to other places that we called! Would return here in a heartbeat and hope I get the chance to!

Thoughtful and honest team. My most recent visit was for a Mountain Bike tune up and I was…read moreexpecting to need to update a few parts of the bike but instead of trying to upsell me they reviewed the bike and really all I needed was some fresh oil and a good wash. They also gave me a few things to keep an eye on for next season. Super knowledgeable team. I've also visited for bootfitting and other random needs and always am met with a team member who is helpful and not pushy.

Chad at 4 Seasons was awesome! He was always helpful and enthusiastic. He worked with us to rent…read morejust the right e-bike for my wife that has medical issues. He was so spot on with the rental and the bike was perfect for my wife (enough so we purchased it)! Thanks 4 Seqsons & Chad (the charger i forgot in my truck is on the way back to you).

We visit Sunriver for an annual trip each summer. Each time…read morewe visit we stop at 4 Seasons for bike rentals. Over the years we found their prices have been quite reasonable. Additionally they are very reliable. At the end of each year they sell the rental bikes, so each season the bikes are top notch. They have plenty of different rental options, ranging from cruisers, which are perfect for the bike paths to high-end mountain bikes. Inside, they have a store with tons of bikes and other cycling apparel. In the winter, they transition to primarily selling skiing and snowboarding gear. Due to their consistently good customer service, availability, we are returning customers. If you're in the area and are looking to rent bikes I highly recommend 4 Seasons.

I have engaged with this bike shop on two occasions. The owner is honest, extremely friendly and…read morevery competent. The prices are extremely fair and the quality of the work is outstanding. I would go here anytime and highly recommend this business.

My road bike wouldn't shift with the front derailleur so I assumed the cable broke in the brake…read morehousing. Brought it in to The Hub Cyclery and after inspecting it TJ (the owner) found that the it was only the cable set screw that some how loosened after many years. All he had to do was tighten it and adjust the shifting. Great that TJ was so up front about this. I will be going here from now on for any of my bike service or needs. Great shop and besides mountain bikes they do great work on road bikes as well. He even welcomed working on a Campagnolo groupset! Thanks Again!!

Excellent customer service. Great selection of bikes and…read moreaccessories. I will drive from the Willamette Valley to shop here.

Casey, Jacquie, Jacob and the rest of the employees are awesome! I dropped my bike off for service…read moreyesterday and driving back to Bend I was thinking how thankful I am to have found this shop. I have 1000% confidence in them knowing more than necessary to work on my Canyon Speedmax TT bike. It's always quick turnaround and reasonable costs for the labor/parts needed. Only thing I wish is I didn't have to drive the ~30 minutes from Bend, but with these guys, it far outweighs the inconvenience. I'll continue to do so.

We came in late Saturday as a group of 7 to get skis for our Sunday beginners ski adventure…read more Easy rental and return. The staff were friendly and helpful in helping determine fit for the boots. Skis/boots/poles were $40 and helmet $8.

Easy rental experience. I'm a bigger guy and my wife and I wanted to do something healthy with our…read more4 year old while we stayed in Sunriver. I thought it'd be tougher to bike around but the trails are super smooth and a calm ride. The bikes were expensive looking and rode well. Biking around to the shops and back to our rental was relaxing and fun. We kept discovering wildlife while going over the biking trails. Deer, chipmunks, woodpeckers, etc. It was all a short leisurely ride. We'd stop, the boy would look for a few minutes, then off we go. Beyond the rental, while I was in the shop people were coming and going getting things fixed, questions answered, friendly advice on parts, and buying seats or locks. The employees were genuinely nice people and I hope that they continue to be successful.

There's no way I could not write up a review for Cog Wild bicycle tours. I've taken a private…read moreguided tour here before and had a great experience and probably should've written them up then however, recently I scheduled the second tour about a year later and accidentally showed up a week early. This was totally my mistake. I had set my mind up to not bike that day once I realized the error However Lara was so gracious and kind about my mistake. She immediately walked me over to the office and started trying to figure out what else we could do. She really want the extra mile and ended up coordinating bikes from the hotel, recommending a route since now we wouldn't have a guide, and offering to drive us up if we weren't able to catch the shuttle. There's no place I will rent a bike in Bend besides here thank you Cog Wild.

Great shuttle service. We used this business in May. So we weren't able to do some of the shuttles…read morewe booked in Oakridge, OR due to the snow keeping the shuttle from reaching the trailhead. CW gave us an extra shuttle the first day we had shuttles booked for no extra charge to make up for the inconvenience of the snow affecting our scheduled shuttles. Then they were willing to work with us the following day after we missed our scheduled time due to some confusion. 10/10 would use this service again. Shout out to our shuttle driver Rob. Great hospitality and very accommodating.

Scott gave an awesome 2 hour tour. He's a very friendly local who really knows the area and is very…read moreknowledgeable about Bend's history. My wife is 6 months pregnant and was really worried about comfort. However Scott takes the time to train us in parking lot and the Pedego seats are so comfortable.

We had a terrible guide & no real tour, apparently something has changed since prior trips. We paid…read moreessentially for a 2 hr bike rental around Bend with no information of use from our "guide." Our friend had done 2 prior tours with Scott as tour guide & said they were fabulous. Sadly, he was NOT our tour guide & if you are the owner, you should know that your new "guide" needs some help on how to give a tour.