Tiffany is great! Extremely courteous knowledgeable and professional. I highly recommend their…read moreservices! -JA

I found Sapphire from searching Yelp since my previous tax person retired. When I tell you that…read morefrom start to finish has been stress-free is an understatement. The level of care and security I received in relation to me and my personal documents were everything I wanted in a tax preparation company. A secure place to upload my documents made the entire process super easy for me. I made my appointment to review the return in person and I was in and out in less than 30 minutes! When I arrived, I was greeted by Courtney and my agent was Nicole. Experienced and knowledgeable, I'm so pleased.

Worth my time and money. So grateful that I had a chance to meet with her and plan. Looking forward…read moreto working with her again. Regards MD Hamilton

They are all amazing and great to do business with. Patient,kind and considerate to say the least.read more

Amazing service! Was informed of the procedures and the service was quick and detailed, Thank You!!read more

Taxes can be stressful and even if I get a refund I wait to the last minute and I was stressed…read morecause my appointment didn't fall through because time was needed for the people who were ahead of me and my hectic schedule to get in. After closing, Deidra still took me in and prepared my taxes like she said she would today. The stress of being out of town and needing this done before I left was relieved with a smile and a hard-working woman who was very enjoyable to be around. Thank God !

Randal is my go-to tax professional. I always look forward to his amazing guidance and…read morethoroughness. He has always treated my fairly and his appointments come with some home-spun advice and knowledge beyond just filling out the 1040 form. Come tax time I am encouraged he will spend time listening to my comments pertaining to my situation. And in just 60 minutes, the return is completed, signed and e-filed to the IRS. Quick, efficient and affordable. You can't go wrong!

Randal Palmer was a great help in getting my taxes done. He was quick and efficient, and explained…read morethings to make so they made sense. Thanks!

I just tried it this year because I moved from out of state and needed to find a new tax person. I…read morewas able to make an appointment right away. However I expected to sit down with her while she did my taxes like I did where I used to live. I really didn't get to discuss much with her. She just told me to bring my last years taxes and that was it. Said they would call me to pick up when ready. I didn't like that and worried what I got myself into. But I picked up my taxes and everything was fine. So I will probably continue to use her in the years to come.

I've been getting my taxes done by Renee for two years now and I couldn't be happier with my tax…read moreresults. Renee is very thorough and leaves no stone unturned to make sure I get back the most I can. I highly recommend them.

Super disappointed in this tax service company- we were recommended here by a friend. Seemed to do…read moreadequate on our first year (although I am now having them rechecked) so we went for our 2016 taxes with them. First, they were riddled with errors - that were so obvious that within 2 minutes of us looking at them we had to make corrections FOR THEM! We had also had a move for medical reasons and we asked them to follow up on this - they essentially refused but only after they told us our taxes were finished. They told us our only option was to pay them MORE money and they would arbitrate with the IRS - took our taxes elsewhere saved us thousands and thousands of dollars! All because they wouldn't even bother to see if we qualified for an exemption. Lazy and unmotivated to take care of their clients.

Gary Deardorff called me about 1 hour after I submitted a question online through the Dave Ramsey…read moresite. Phoenix Tax Planning is an Dave Ramsey Endorsed Local Provider. I felt very comfortable speaking with Gary - he was thorough, patient, and extremely knowledgeable. I would highly recommend this company and specifically Gary!

Paid these folk $3,170 for my business and personal tax filings for 2024 in March 2024 and have yet…read moreto receive my personal filings. They refuse to answer their phone or respond to emails. Do not do business with this couple. They are completely unprofessional and think it's ok to take someone else's hard earned money without returning services paid for.

I would not recommend this company. Lack of professionalism followed with terrible ethics! Stay…read moreaway.

I would like to give possitive feedback for one of your associates. Tib was able to sort out my…read morehuge mess of a tax return within a matter of minutes! Her excellent customer service and attention to detail are the key factors that made my expierience above and beyond. I thought I would never make it out of the tax jungle!

We tried Valhalla Tax service after someone posted on NextDoor about their experience and it…read moresounded very positive. Lately we have become very discouraged by lack of communication from other tax preparation services. No calls back, too expensive, lack of consistency or accountability. We are so glad we called Valhalla. Scott is the definition of professional, personable, conscientious. He took all of our information and had us leave it with him to prepare our return. He contacted us the next day and said our return was ready and gave us some options to return to discuss everything. We returned today and we could not be more satisfied. He did a great, thorough job. The fee was half the cost of any other place we have gone to the last few years, including all the popular chains out there. We could not sing Valhallas praises more. Scott you rock! Thank you!!

Valhalla Tax Services, led by Scott Kunz, provided a poor tax preparation service that resulted in…read morean IRS notice of amount due, which I had to pay to avoid further penalties. While I hired them specifically to address an excess FICA-OA overpayment, they failed to do so, demonstrating a lack of expertise and attention to detail. Multiple Errors and Wasted Time Despite discussing my specific tax situation and the excess social security overpayment from my two W-2s multiple times--first on the phone and again during our in-person meeting--Valhalla Tax Services did not properly address the issue. Instead of helping me with this specific need related to my filing, I was met with a frustrating lack of understanding and was eventually told by Scott Kunz that it was my employer's responsibility to handle the overage. This advice directly contradicted the explicit instructions I had from my company, which clearly stated they have a standing agreement with the IRS and are not able to issue refunds themselves. The entire reason I hired a professional was for this specific, complex issue, and Valhalla Tax Services completely failed to deliver. The irony is that before I even filed, they tried to upsell me on additional services generally and specifically for my upcoming international work assignment. Thank goodness I decided to wait and see how the tax filing went before committing to any more support from them. Compounded Frustration and Lack of Professionalism To make matters worse, this wasn't the first mistake. During our tax filing meeting, I had to point out that an entire W-2 had been missed. This pattern of errors and the subsequent lack of responsiveness--leaving me to assume they couldn't help--is unacceptable. The failure to handle a key component of my tax return has cost me time, money, and immense frustration, especially since I'm trying to resolve this from another country while on international assignment for work, at this point. I would not recommend Valhalla Tax Services to anyone in need of competent tax preparation. Their service was a complete waste of time and money, and I'm now forced to find another professional to correct their mistakes.

Needed some information during Medicare open enrollment and spoke to Shawna. She was very…read moreknowledgable and extremely helpful in advising me about plan options I might be interested in. Her responses were quick, informative, and the follow-up great. Highly recommend her services.

Shawna has helped us with our Annuities and Medicare advantage plans for the last few years. She…read morehas always been available to answer questions and help us thru mistakes we made before working with her!