This office has horrible customer service and is entirely unhelpful. I have been a State Farm…read morecustomer for over 43 years for my home, auto, and life insurance. During a recent storm, a neighbor's massive tree fell on my property, taking out several of my trees and two fences. My backyard looks like a war zone. State Farm has been unresponsive and 7+ days later, I'm still waiting for my claim to be reviewed. The office has been of no help. When I call, they do nothing but give me the phone number for claims and forward me to a voicemail box for a person who doesn't respond. Prior to switching to this office, I had worked with another State Farm agent who was wonderful. In the past, that office helped me file a claim after a similar storm, and handled the entire process, guiding me along the way. After that agent retired, I switched to this office but I have been incredibly disappointed with my experience. I'm a loyal customer and pay my bills on time.

As a policyholder with State Farm for over 5 years, I have to say that the level of service…read moreprovided at this location is great. The brokers are attentive and pleasant, but can be a little pushy in attempting to up-sell you on additional policies - however, that is not what prompted me to break up with State Farm! As my premium would gradually increase every 6 months, an insurance broker at this location called me and said that after reviewing my policy, she found some ways that I can save some money. Great, I thought, until she suggested that I drop my comprehensive coverage - the coverage that protects me from unavoidable things like if a deer runs in front of my car, hail damage or if a tree falls onto my car. After I shopped around and purchased a policy with another company, State Farm sent me an e-mail stating that my policy with them could only be cancelled if I sent them a copy of my new insurance card and that my new policy wouldn't be active until I did so.

I had Insurance for 30 years but the last 3 years it would go up $100 each year. I decided to give…read moreGeico a call as I was Insured by them in Calif 10 years. There is an Office, only 1 in Westchester, and got Amara, young Agent to tell me how much my policy would be comparing it to my previous Insurance. The most obvious difference was between Renters Insurance. She spoke very fast, had objections to all my questions as I cant compare Apples and Oranges. Before I knew it, I was paying the Full Year of both Renters and Auto. Saving $200 which I thought may have bern worth the switch. Not so fast..I couldnt get their Mobile App to work, did not get confirmation of how much I paid, finding that there are different departments based on what you needed, I decided to call Amara for help. Left 2 messages with no call back. I then called Customer Service to answer some questions that came up, waited on the phone 40 min, got a gent, who put me on hold---forever. I then called my previous Insurance, they had not Cancelled me yet because Amara never sent the notice to me to forward on. That was actually lucky so I told them I wanted to come back. Ok Tried Amara again, too busy, but no call back all day. I called Customer Service and got a wonderful woman who Cancelled my Auto & sent to Allstate. Renters is separate as they have different investors buy a part of everyones policy. CS Gent was a Pro! Very welcoming, not pushy. He put in the paperwork to Cancell and said few hours, request for monies I ended back at Allstate. Good news, I am never doing that,1

Esta officina es espectacula. Me ahorraron dinero y el servicio es fantástico. La gerente Evelyn…read moreis muy profesional y tan amigable. Los recomiendo.

I honestly don't know where to start. Working with Joseph has been the most seamless experience I…read morehave ever had in dealing with insurance. He helped me lease a new car just the other week - everything was clearly and thoroughly laid out for me. He helped me fully understand exactly what coverage I was getting, as well as where I had room to potentially upgrade or downgrade my account. My only regret is that I did not find him sooner! I highly recommend Mr. Joseph Spadafino for dealing with any and all of your insurance needs!

I needed new renters and auto insurance to start off the new year and reached out to the local…read moreagency in my town. Met Mr. Spadafino and he answered every question I had in full detail and hooked me up with the perfect policy. I saved a ton over my last policies AND got more coverage than I had before. Highly recommend this agency, super friendly and perfect communication.

I have been with david cohen for thirty years. His office is very knowledgeable and professional…read more Over the years i have made accident claims with Allstate and never had a problem. Claims were settled quickly with no problems. Ken Wolf

I have been an auto and renter's insurance customer of this group for over a decade. I have had…read moreminimal interactions with Allstate during this time, as it was unnecessary. Unfortunately, on January 19th, 2024, I was involved in an auto accident- my first. Thankfully, I am well; my car, however, was a total loss. I imagined the most distressing part of the incident was still to come- working with my insurance. I want to highlight my agent, Danielle Pezzano, who ensured the experience was anything but that.  Danielle guided me through this process and was always available by phone or email for questions and concerns. Danielle thoroughly explained everything along the way and was timely in her responses and actions. I felt that she was a supportive advocate for me, and that is just what is needed after a traumatic experience. I cannot imagine what this could have been like had I been with a different company, but more importantly, another agent.  This experience has affirmed for my partner and I that we feel valued as Allstate customers and have no reservations about maintaining our policies and recommending Allstate (and Danielle) to our family and friends. As someone who has worked in sales, customer service, and management, I recognize that we often only hear about less-than-ideal experiences. I made it a point to take time out of my day to ensure that Danielle is recognized for the outstanding service and representation of this agency.

After many years of thinking my existing insurance agent provided the best service and pricing,…read moreCatherine Villano and her team sure proved me wrong!!! not only did they provide the correct insurance but they were able to save us a great deal in the process. thankyou Catherine and everyone at allstate.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a native New Yorker, born and raised on Long Island. I am happy to live and work in the wonderful Eastchester community. I enjoy assisting customers as they make decisions that may impact their future and helping them protect what matters most.

Phenomenal organization…read more I dropped in here one day because I wanted to get my fiancé's engagement ring insured. Tom is a great guy; he helped me find the most appropriate coverage, and offered me valuable advice for the future. I certainly recommend M.L. Bruenn Co. I would certainly come back here

I referred a contracted artist to ML Bruenn for artisan insurance and they were able to provide…read moreexcellent and affordable coverage. My previous national provider discontinued their artisan coverage and Jonathan was able to find a quality policy on very short notice, facilitating the creation of the mural pictured below. I'll be referring all my contracted artists to ML Bruenn in the future.

Unprofessional & lack of urgency exists is a representation of how this office conducts business…read more When you call, you get questioned thoroughly of who you are only to never receive a call back. This lack of desire to earn business seems to be common amongst many insurance agencies so before of them and who else you choose to use.

This is a place you DON'T want to go to !! They are only interested in one thing and that is your…read moremoney. Take my advice, go somewhere else !!

You are in excellent hands with this company. The entire staff at this location goes above and…read morebeyond to make Insurance information, payments, and options convenient and available all year round. They are friendly, knowledgeable and PATIENT. I actually look forward to stopping by with any questions and concerns that I have. A+++++

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. My family's Allstate roots run deep. I'd been in the mortgage industry for years when my husband, an Allstate agent since 1981, persuaded me to become an agent. A few years later, we merged our agencies, which became the Stockton-Petronella Agency. Our daughter has recently joined the agency, too. My father-in-law also represented Allstate for more than 50 years. In fact, he's the first person I call after a positive experience at work. He inspires me every day. When you walk into our office in Bronxville, you'll meet our four full-time licensed support staff who are dedicated to making customers feel like family. Customer service is my specialty. I am a people person, and the opportunities I have to work with customers on a daily basis is one of the biggest reasons I love my career. Stop by and meet my family and our team. I look forward to helping you protect what matters most.

Excellent and responsive insurance agent. Chuck always answered my calls and when needed he…read moreintervened in a claim dispute. The dispute did not end favorably and Chuck responded by finding another well known insurance company with a less expensive premium.

From the owner: Larchmont, NY Insurance Agents | Insurance Quotes | Insurance Connections Agency, Inc.read more