My 9 year old son recently had his adenoids removed + a frenectomy with Dr. Walner (ENT). My kids…read morehave had a few minor procedures in the past, but mostly at Lurie Children's downtown. We liked Dr. Walner after our consultation so were happy to do the surgery wherever he was performing it. I have to admit that I got a little worried about sending my little guy into surgery at Golf after reading the less than stellar reviews. However, we had nothing, but a 5 star experience here. It's a small surgical center and we probably saw only one other patient the morning we were there. All of the nurses and doctors were fabulous with both me and my son. He was a little anxious about the IV and they put him right at ease and he went into surgery like a champ. A special shout out to Nurse Cesar (sp?) who was just so awesome with my son! He came out of surgery not as happy (likely due to the effects of anesthesia), but the nurses did everything possible to make him feel more comfortable- pain meds, ice packs, movie and then finally (the winning solution) a sprite! Dr. Walner himself was also great and spent time talking to discuss both before and after the procedure. My daughter ended up having a procedure of her own at Lurie the following day (crazy week in my house) and have to say I think I preferred our experience at Golf. I hope there aren't many surgeries in our future, but if so I wouldn't hesitate to book at Golf!

Surgery was July 14 and had to pay over $1000 before the procedure…read more EOB from insurance comes July 28- my payment should be less than $400. Thought I would wait a month for them to go thru a billing cycle. Had to call today. They confirmed there was a positive balance but I had to call to get them to send a check. How many people don't check??? This review is for the billing only not the quality of care.

This is a very caring facility! The doctors Nurses and Support staff really care for the patients!…read moreMy sister is there now for a serious health issue and this hospital takes care the patients to the full extent! Clean here make sure she eats administer her I V meds and oral meds. They respect privacy and no to only talk to designated family members. She is on the second floor .

From the owner: Holy Family Medical Center in Des Plaines, Illinois, is a long-term acute care hospital (LTACH)…read morethat cares for medically complex patients. It is the only LTACH in Northwest Chicagoland and the first LTACH in Illinois to be certified by The Joint Commission in Disease-Specific Care for Respiratory Failure.

Nesset Pavillion has been home base for our medical needs for many years now. We are very pleased…read morewith the services, staff, and the facility itself. I only started this review as I saw this Yelp site, but really the review is more about the Advocate Medical Group housed here (and they have their own Yelp review site). There's not much more to say about the facility itself except it's convenient with good hours, and has a big convenient parking lot that is often filled! Our PCP, Dr. Ellen Aleksandrovich, is the best and she is very competent, caring, communicative, proactive, and empathetic to the patient's needs. Their systems also work great and responsively without long waits - systems meaning phone calls or messages, their PA staff, their website which is used for both medical info storage as well as messaging, their billing and payments system, their appointment scheduling, their lab appointments system and staff, etc. They also have several specialists based here that we see, and they have the same support system. We routinely get bloodwork and sometimes imaging done here. They are part of the Advocate Medical Group and in turn associated directly with the excellent Advocate Lutheran General Hospital nearby. In our experience, it's a big thumbs up for Nesset Pavillion and the Advocate Medical Group staff here.

So I had a 3:15 appointment and I'm just getting out @ 5:19. There is a serious lag time in…read moregetting in to see the doctor. I was forced to go because I ran out of a script & they told me I had to see the doctor first before I could get it refilled. I would just as soon take none of these drugs (I mean I'm not even getting high from them ) As it turns out its been over 1 year since my last physical so I figured I might as well have the tests done. I guess the fact that I have insurance they figured out they might as well order everything deluxe and do Lab Tests, EKG, Ultrasound (Am I pregnant ?). Anyway 2 hrs seems a bit excessive. The attending resident doctor did a very good job and was very through, but the front desk staff leaves a lot to be desired. When I arrived the girl asked me if I could hold on for a minute. I waited for about 5 minutes and finally realized there were a couple of other people that could have checked me in. When I left there were only 2 people. As I walked out the first person just walked away and didn't say anything so I checked out with the other person.

not even a one - just terrible - horrid rude doctors telling me she's good as dead right in…read morefront of the patient!!! who had a great brain and understood everything this jerk had to say. how crued.. i would rather die at home than go to that slaughter house! already told family & friends never go there . the nurses were nice but the doctors are worse than worse, to say the least! if i told you what they did, no one would believe me! just so very, very, VERY, VERY/ sad! will attach pics in the future.. pitiful!!!!,

This place is a joke. Maybe if you want to wait for hours to be seen and have an angry nurse or…read moreemployee yell at you, do wait. I'm sure that the morgue is well used since I'm sure you can just die here and no one will notice until you start to decompose. I especially recommend the ultrasound department as the most friendly, helpful and caring in the entire hospital. Save your life, go to another hospital.

Beware - website says accepts Medicare and Blue Cross - they don't. Website says they have ON-SITE…read morelaboratory for urine tests - they don't.

Website misleading... very deceptive and very shady place do not go there. The website clearly said…read morewe could use his insurance and when I go out there, they said it wasn't able to use it for the specialty we needed it for. They wanted us to purchase a package. I don't trust any place that doesn't take insurance.

They helped us out so much when my sister had a horrible mental break. Just wonderful. She's now…read moredoing their out patient program and we're so grateful for them.

I was a patient at this hospital and my experience was not the best one. Most of the staff here…read moretreat you like cattle instead of real people that just need a little compassion and help. They look down at you and become annoyed when you ask for basic things like hygiene products. That being said there were a few people that definitely made the place a little better. Mrs. A always treated us with kindness and respect and listened to any of our concerns. Deandra and an Older lady with glasses, I forget her name, made our group therapy enjoyable. Made us feel heard and appreciated. You are not forced to go to group therapy so in the beginning my days consisted of pacing up and down a hallway and laying in bed all day. All the crayons are broken and all the markers are dry. There is no mental stimulation. Most people seemed even more depressed than when they went in. The worst part of it was that for me is that my experience is still ongoing. I needed FMLA forms filled out. I gave them to my doctor and he forgot to answer two questions and worst of all, did not sign the paperwork. Since I had no phone privilege, I had no way of knowing the issue with the paperwork until after I left. When I was discharged and checked the status of my case I realized it still said missing paperwork. I tried getting back to them right away. I have been calling and leaving voicemails to my social worker and anyone that will listen. I left three different people voicemails for a week straight and no one has answered. I only needed ten minutes to fill out the two sheets I need. Now I risk my disability being denied, I won't receive pay for the two weeks I was out and my insurance will be canceled for the week I was denied. I'll receive an even bigger bill from the hospital. How is it that I am worse off leaving the hospital than when I went in? Even the medication the doctor was supposed to send out to the pharmacy was not sent. I had to call again, get sent to voicemail, receive no response and run begging to my primary care physician to prescribe me the medicine they failed to send out. I came here to help my mental health. To stabilize myself. Instead of helping it's made everything worse.

I really don't understand a lot of the negative reviews this location receives…read more I typically come here for an annual x-ray to monitor my kidney stones; as well as, blood work for my annual physical and urology appointments. I usually have no trouble getting same day service with the results being provided in a timely manner. The staff seems to be reasonably efficient and the actual service providers (i.e. phlebotomist & x-ray technician) are very competent and professional. I have no problems with this location at all.

endocrinology department specialty care medical assistants are rude and unprofessional. I had to…read morereschedule an appointment and received 3 different call backs with asking why I called them about medication. I informed them it was all taken care of. Dr. Ryvkin assistants Alana and Tatiana are unorganized, looking at the wrong chart, defiant and argumentative with patients over the phone. I have never been treated so poorly and unprofessional by a Physician office staff members. They brought on extreme stress for me after just having surgery. I will never go back there again. this has happened a few times too many and they should not be caring for patients in the medical field.

My family has been seeing Dr. Patel for years. At my latest visit, he informed me, after December…read more26, if you need a prescription refilled, test results, or have questions about minor medical issue, you can call 847-228-5557 the main phone number and arrange a telehealth call or video to speak to a doctor. Highly recommend because it is so convenient!

If I could give him10 stars I would. All drs should be this good. He cares and he's open to finding…read morethe best solution l

Advocate Lutheran General Hospital…read more 0:15 View all Advocate Lutheran General Hospital 3.4 (1.1K) Hospital in Park Ridge, IllinoisOpen Overview Reviews Photos By owner About Reviews from the web 4.8/5Advocate Health Care · 137,628 votes Google review summary Reviews All nurses79 emergency room49 insurance40 waiting room34 +6 Sort by Most relevant Newest Highest Lowest David Moga Local Guide·11 reviews·2 photos I just wanted to tell my story to anyone that would listen. I was diagnosed with active brain aneurysms by a large Chicago teaching hospital that told me that surgery was too risky but they wanted to keep information on ... More Mehmet Yavuz 10 reviews·3 photos a month ago The Healthcare team here could care less if you're dying right in front of them. We just rushed my relative out of this hospital and to another hospital that unlike them will at the very least provide basic humanity to their patients. The ... More This individual was mad the patient had to use the restroom a few times. This individual told us to find another hospital "if you're not happy." This individual just stood there and did nothing. 12 Advocate Lutheran General Hospital (Owner) a month ago Hi Mehmet, we would appreciate the opportunity to address your comments. Please reach out to us at AAH-ConsumerFeedback@aah.org when you have a chance. Thank you, and we look forward to hearing from you. John Schreiber 5 reviews·5 photos 3 weeks ago New I'll just speak about the 5th floor which is the psych unit. You have great people that work there and bust there ass doing a thankless job to help people who can't help themselves. That included myself and use that word in past tense ... More 1 Advocate Lutheran General Hospital (Owner) 2 weeks ago Your feedback is important to us, and we really appreciate you taking the time to share it. Thank you, John! Valerie Rix Local Guide·13 reviews·3 photos 6 days ago New Generally I have had good experiences with this hospital. However I am appalled at the way I was treated after a recent procedure. I waited a long time in the recovery room and the nurse kept telling me she didn't understand why I wasn't ... More 1 Advocate Lutheran General Hospital (Owner) 5 days ago We would like the opportunity to address your comments. Please reach out to us at AAH-ConsumerFeedback@aah.org when you have a chance. Thank you, and we look forward to hearing from you. Disclaimer David Moga Local Guide·11 reviews·2 photos 2 minutes ago New I just wanted to tell my story to anyone that would listen. I was diagnosed with active brain aneurysms by a large Chicago teaching hospital that told me that surgery was too risky but they wanted to keep information on my condition weekly then monthly. I thought about it and decided if they were inoperable why waite for one to burst so I never went back. I got a new revgular Dr Sebastian who owns Seby medical and when I gave him my history he immediately sent me to Lutherine General in Park Ridge to see this young hotshot Dr Oliver. I met with the Dr and I had specific questions and a couple of new cutting edge stump the Dr questions. This Dr is knowledgeable beyond belief and up on everything. He is super confident but not at all aragant. Everything that I asked was responded to professionally and very detailed with the Dr drawing pictures when explaing his gameplan.. He is super easy to talk to and makes you feel that he will do his best to help you through the whole endeavor. I felt impelled to let him know that if things went sideways and I didn't wake up ever that he shouldn't spend one second feeliing bad because it would be God's choice not his mistake. He went through my wrist into my brain 3 times with a plan and flawless execution. So much for inoperable because I have a Rock Star surgeon that I owe my life to and I thought that I should share my story so he gets recognized for the amazing job he does on a daily. Thank you for reading Dave M

From every experience we have had at this Hospital, I truly do not know where to even start. I can…read morewrite a whole novel about how horrible this place has been! My handicapped mother has been here, currently as I type, the 3rd time within the last year. Each time it seems to get worse. There are a few good Doctors and Nurses. However, majority of it has been just awful. Lot of nurses who don't know what they are doing, will totally ignore the patients, or give attitude all because they don't want to do their jobs. I had to call the nurse line directly for my mom (as she is over an hour away from me), because the nurse was ignoring every ring button she pressed. She was bedridden and had to ring for a nurse if she needed to use the bathroom, yet the nurse would ignore it. When I called, she started giving me horrible attitude. That's just one example, of many more from the previous time. Yesterday, she rushed via ambulance to the ER. It's been nothing but Hell. It is worse than prison. Let me also mention, her blood pressure thing came off and was beeping for over half an hour. My mom pressed the call button, but nobody came. She had to get up and physically wave down a nurse! Anyway, long story short, I contacted the complaint email to express the horrible service and treatment my mom is getting. Apparently, that made them all mad, because the complaint woman had the urge to than go up to my moms room and tell her she needs to tell me that she (my mom) is refusing things and it's not on them. These things being blood drawn at 4am, that my mom didn't even know about. Then the nurses told her she would probably need an MRI tomorrow morning. My mom DID NOT refuse, she just said she couldn't do an MRI from extreme panic attacks (therefore would need a sedative or an alternative). After this, her nurse came into her room giving her lectures about if she doesn't cooperate, they will just send her home. I've witnessed myself a lot of what went on last time she was at this hospital. I would NEVER recommend this place to ANYONE. This place would honestly be the place that would have a patient dying, while they don't even care to notice. I would not be shocked at all if this happened there already. They make you just sit around for hours. No nurses come around, no Doctors. Instead of figuring out the issue so the patient can be in and out, you'll be there for days. I will most certainly be looking into pursuing this with a higher up administration. It's one thing to be busy and what not (which I understand) but neglecting and talking badly to patients who have patiently been waiting, is VERY unprofessional. My advice: STAY AWAY, FAR AWAY from this hospital if you actually want decent care.