This is, without a doubt, the worst-run doctor's office we've ever experienced. The front desk staff is consistently rude and seems unhappy to be there. They don't even know which insurance plans they accept--every one of our claims was incorrectly filed as out-of-network when they were actually in-network. Fixing this has been a major hassle, and despite multiple messages asking for the billing manager to call us back, no one has returned our calls. Instead, we were told that the doctor's wife handles billing, but no one knows when she comes in. We are now receiving final bill notices, yet the office has locked us out of the patient portal due to non-payment, making it impossible to access our records or communicate through that system. When my wife asked how she could reach her doctor or someone who could help, she was told to use the portal--the very one we had been locked out of. All we are trying to do is get them to resubmit these claims correctly as in-network so we can pay the bill and move on. That's it. And yet, we're met with roadblock after roadblock. To top it off, they advertise themselves as a concierge practice, which is laughable. Concierge medicine is supposed to provide premium care, personalized attention, and easy access to the physician and staff. Here, they don't even answer the phone over lunch. Why not stagger lunch breaks like any other service-oriented business instead of shutting down entirely? The final straw was when my wife--who is battling stage 4 cancer--called for the third time to resolve this, only to be scolded for trying to fix a 2024 billing issue in 2025. Unfortunately, we had more pressing matters last year. We're done. As soon as this gets resolved, we'll be finding a new doctor. If you're considering this practice, I'd strongly recommend looking elsewhere. read more

Glen Medical Associates - Family Practice Near Me - Glenview, Illinois

Great preventative approach to medical care. Dr Nikurs is very kind and thorough. My hypertension is now under control.

The front desk staff is beyond rude and condescending never go here. You could bleed out before you hear back from the doctor.

Non-judge mental, thorough, smart, human. Dr Ficho, Kulkarni, et al is where you want to go. Can't recommend this practice highly enough.

Stay away from this office.  I had a physical scheduled with Scott Meyer that was canceled at the last min and rescheduled again. I was called an hour before my rescheduled appointment again and canceled on me again.  The lady that called from their office did not get her name as I questioned why I am being called at the last min again.  She gave me an attitude response telling me to take it up with my Dr! I asked her what is with her attitude and she fires back stating I have an attitude because I questioned her on why I am being called at the last min and hung up on me. Then I tried calling back and she hung up on me again! Just imagine us calling the last min canceling you will get a bill for that. Stay away from this office and practice very bad bedside manners.  Being a business owner I would never ever treat any of my customers in the way they have treated me. read more

If you're looking for a physical that'll take 5 minutes -- something just to cross off your list -- do not go here. Dr. Ficho is the quintessential internist. I've never had a more thorough physical. He makes a sincere effort to provide a complete exam, understanding your history, lifestyle, etc. I also love the fact that, via an online interface, he provides feedback on all data derived from blood tests, telling you what's good and what's worrisome. This is the way medicine should be... read more

So I was looking to find a permanent doctor. I went there last year, and the doctor was great, really funny and made me laugh even though my bronchitis made it painful. So I called them again this year, intending to make this place my permanent doctor. But apparently, last year I didn't pay like the 22 dollar copay or something, and the receptionist shamed me for it. Dude, my insurance paid you guys like $300, and I honestly didn't see a bill. I'm sure they sent it, but I don't really do mail. I mean who does mail in this day and age? Why didn't they take my money when I was there, or keep my card info in their computers? When, I called to make an appointment and she told me that I could not make an appointment with them since I did not pay my bill. If she was a wiser business woman (and that place is never busy, meaning they don't have many customers), she would've told me to pay up for last year and a late fee, and keep my credit card info and charge me and charge my insurance another $300 for prescribing some antibiotics. What does it matter if the doctor is kind and amazing, if the reception shames you for not being aware of a $22 dollar fee, but not only that forces your doctors to lose an easy customer where they can make $300 after writing a prescription and another $500 saying I need a physical? Heck, what if I was poor and unable to pay $22? Why can't the receptionists be kind or at least business savvy? Anyhow, I admit fault for not paying the bill but do think shaming me was not kind and forces me to take my business elsewhere. Most doctors ask for a copay upfront instead of charging you like 2 months later, and using mail! If I got an email, she would've been paid in like 3 seconds. So I'll have to find another doctor. If Glen Medical Associates succeeds, it will not be because the receptionists contributed more than their paycheck reimburses them for.... read more

Remember when we were kids and the doctor office was a place where we were known by the nurse and the doctor and we didn't wait 1 1/2 for our appointment and the doctor spent as much time with us as we needed? Well this still exists at this practice. Dr. Ficho and Dr. Kulkarni have managed to create a private practice but affiliated with the NorhtShore system. It combines the best of today's medicine with the best of yesterday's compassion and caring. The nurses knows the patients and the front desk is top notch. I travel from the North side of Chicago to the North side of Glenview for these guys. If you are looking for a new doctor you can't go wrong. read more

I've been seeing Dr. Carol Marinch at Glen Medical for 6 or so years. Two years ago, during a routine blood pressure check up, she (somehow) detected a small lump (nodule) in my neck. Gently, she encouraged me see an endocrinologist. Within a few weeks, I saw Dr. Joseph Bass at Northwestern Hospital, and after various test, was diagnosed with thyroid cancer! Dr. Bass and others medical technicians were simply shocked that a general medical practitioner would have knowledge, skill, or interest to care and notice a thyroid nodule by feel like Dr. Marinch did. I am exceedingly grateful to her for her manor and expertise. TOP NOTCH DOC. Now, my entire family sees her, and all give glowing reviews. read more

We've been with this practice for years. My 3 adult kids go to this group as do my husband and I. They are excellent communicators using the NorthShoreConnect system. I have access to all my info and can email my physician anytime. I've always found the front desk to be helpful and friendly. What's best about this practice is that they always have room to see you on short notice. I am very happy with all the docs there. Special shout outs to Dr. Kulkarni and Dr. Ficho. Thanks for everything! read more

I would highly recommend Colleen Nugent, MD, or any of her colleagues at Glen Medical. The practice specializes in adult internal medicine. Dr. Nugent has been my primary physician for many years. I can't say enough good things about her. She takes her time with you... you'll NEVER feel rushed out of her office. She takes all questions and concerns seriously. Dr. Nugent is an excellent diagnostician; she's well reasoned and gives you her thought process as she's discussing tests, diagnoses, or treatment options. She doesn't order unnecessary tests, and she's sensitive to her patients' unique situations. Additionally, Glen Medical uses the state-of-the-art North Shore University Medical Record system, so all of your records will be right in front of your physician when he/she takes your history and discusses the reason for your current visit. You can also review your own medical records (including complete labs, CTs, test results, etc.) on your home computer. That's cool! I also appreciate that I can email non-urgent questions and concerns to the doctor and will receive a response within a couple of days. read more

I've had a few appointments with Dr. Carol Marinch, and while she was nice at first, she eventually turned out to be quite rude and unprofessional. She didn't really listen to my concerns, was not thorough, outright mocked my personal preference of treatment, and overall acted like she was above me. read more