I rarely leave negative reviews, but I feel it's important to share my experience.
I was a patient of this practice for for more than a few years. In January 2026, Jennifer Rogulic, NP, sent me a MyChart message instructing me to request my ADHD medication about a week before I would run out because of repeated delays with refills. I followed those instructions for months.
When I requested my refill a week early in May, I was told that controlled medications should not be requested early, despite following the guidance I had previously been given by the same provider. When I respectfully questioned why the instructions had changed and referenced the earlier MyChart message, the issue was never meaningfully addressed. Instead, I was later told the original message simply meant I should remind the office that a refill would be needed, which was confusing because that is not what the written message stated.
The visit summary also stated that I was "consistently changing my story" about when I was moving out of state. That was confusing because we had only discussed my move on two occasions. At one visit, I shared that I planned to move at the end of June. At my next follow-up, I explained that my plans had changed and that I would instead be moving on July 8. Those were the only conversations we had regarding my move.
To make matters worse, my medical record stated that I was changing my diabetes medication Mounjaro doses "at my leisure." That is not what happened. I accidentally took a previously prescribed 10 mg dose after two prescribed strengths were unintentionally mixed together in my refrigerator. I immediately informed Jennifer Rogulic, NP, explained exactly what had happened, and stated that I would return to my prescribed 7.5 mg dose. I believe patients should be able to be honest about an accidental medication error without having it characterized as intentional noncompliance. The 10 mg dose was giving me many side effects so I asked if we could go down in dose. This is why I had both 10 mg and 7.5 mg in my refrigerator.
My chart also now reflects behavioral concerns related to my ADHD medication and includes a behavioral therapy referral, even though my concerns were about medication refill timing and continuity of care. I filed a complaint asking that my medical record accurately reflect what occurred, but I have not received follow up on that.
Patients deserve clear communication, accurate documentation, and the confidence that being honest with their provider will not result in their concerns being mischaracterized. Unfortunately, that was not my experience. Up until this I believed I had a very good relationship with Jennifer, but I had never questioned her care or treatment plan. This was the first time I questioned her and it was not well received at all by her. read more