Dr. Carlson and his staff fulfill all the requirements I require in a doctor. Friendly staff,…read moreaccessible staff, great bedside manner, great appointment availability, honest answers, patient, great bedside manner, excellent call back time, open to having conversations about different types of treatment options, accurate billing, close to home.

I was just released from the hospital after having 2 surgeries. I also have a chronic pain issue…read more I called this office and explained that I needed a new primary care doctor to continue to refill my pain medications. They agreed to help. They required me to change my primary care doctor with insurance, so I did and made an appointment. At the appointment he walked in and said "I do not treat pain here!" He did this without even looking at the 2 inch thick stack of paperwork, nor did he look at the surgeries I had just days prior. I believe he is trying to scam insurance companies for the initial visits and has no interest in helping anyone. Treated me incredibly rude and without any respect. Do not waste your time with this person.

I really like the doctors here. I'm a younger guy in my 30s so I do t go all that often but I've…read morebeen going to these doctors for 10 years. I find them to be super friendly, knowledgeable and interested in helping you with your problems even if it's just anxiety over an ailment cause by google. My guess is if your hunting for pain pills this isn't your place but if you want quality care come here.

My Grandparents went here for several years and ever since I became old enough to go to the doctor…read moreon my own, I started going here and have been also for several years. Dr. Jose J Guevara Jr. is a great doctor and if you need to speak to him after hours if you're sick, he always responds to your page right away!

Dr. Guevara Junior and Senior are great doctors. They spend time listening and answering any…read morequestions and concerns we have. They have spent time returning phone calls personally and we have never felt rushed. They are prompt with appointments when we visit the office and the wait time is not long. The only drawback is the rudeness of the front office staff. They are abrupt and rude on the phone and and it can be very difficult to schedule a last minute appointment if you are ill. It feels like you have to fight to get an appointment when you need to be seen on short notice. Our family continues to go because the doctors are great and I feel they follow our care thoroughly.

Excellent family Doctor and staff. Friendly, and knowledgeable. One of the last independent…read moreDoctor's offices in McHenry County.

While I don't go often unless a serious issue or annual physical, I've been a patient here for…read moreyears and wouldn't think of going anywhere else. I appreciate the direct and frank way Dr. Lesser and I can speak to one another. Sometimes in a very humorous, epitaph-filled way. He and his staff really listen to me, don't rush me, and make it as pleasant and hassle-free as possible. He's older like me so he "gets" a guy. But, I took my fiancee to see him and they hit it off too. Seriously, how many couples do that and afterwards feel like it was fun? While he is my doctor, I feel like he's a friend and trusted confidant. He doesn't judge and doesn't force. That's the kind of doctor for me.

Absolutely one of the best medical offices with topnotch professionals. For me, its starts with Dr…read moreSalvi and the friendly, comfortable atmosphere he wants for his office. Both my husband and I have been with his practice for 5 years. Everyone is kind and professional and efficient. Appts are easy to make. Waiting time, if any, is brief. They listen to what you say, you're never made to feel rushed, they give you options, and they guide you to the best path of treatment. Labs can be drawn there with results given within appropriate times. Return calls are always completed. For me, Dr Salvi is old-school, and that's a compliment for those of us who remember how doctors used to be......so with much gratitude to Dr Salvi and his team, and with much encouragement to the reader, you would be most happy at this practice. Blessings.

My husband and I saw Dr. Salvi for the first time earlier in the week, and we both felt the same…read moreway when we left. What a great experience! Dr. Salvi is warm and friendly and shares himself as a real person. He is the first doctor we've had in a long time who really seems to give you his full, caring attention. He contributes useful practical information in a discussion and brings good common sense into his practice as well as medical expertise. I love seeing a doctor who has expertise but also respects his clients' experience and the information they bring to the table. As I said to him, I think we've finally found our doc!!

Complete Family Wellness has changed my life! After seeing 9 doctors and specialists within 12…read moremonths, I was ready to give up on the idea that there were any medical professionals left who would care to help me, let alone just listen to me before making medical decisions. Prior to my first appointment, I made the decision that Complete Family Wellness would be my last attempt at finding a medical professional to help me. The owner, and my provider Helen Muchow FNP-BC, FPA, APRN, MSN, changed my quality of life from 5% to 80% in my FIRST visit. We are currently working on the other 20% (mostly due to medical insurance roadblocks). Helen was not only professional, but actually LISTENED to every word I was saying, then took that information and developed a care plan WITH me, instead of just telling me what to do and sending me on my way with a prescription. I've been seeing Helen for over a year now, and her quality of care has not changed, even as she has taken over her staff's caseload as she is on maternity leave. I was a medical provider myself, so I understand the back-end (billing, insurance, etc). She does not rush through my appointment, like every other doctor/specialist I've seen, just to be able to see more patients in a day= more $$= $$ above "doing no harm." Most insurance companies will pay a higher rate for the first 15 minutes of an appointment, and a lower rate is paid for any time over 15 minutes. Helen takes the time to get her job done- above and beyond! Complete Family Wellness also has an on-site lab, so most standard blood work, and other labs can be done right away, during your appointment. Did I mention? Complete Family Wellness also has MOBILE services! They will come to you, in the comfort of your own home. Additionally, Helen is a veteran and accepts military insurance (Tricare West), which many providers do not accept due to Tricare's very low rates- yet another way she demonstrates how dedicated she is in helping people, and not treating us like cogs. On top of all this, Complete Family Wellness's staff are professional, very prompt in responding to any problems that come up between appointments, and make you feel like you matter!

Office manager Anne W. is a piece of work. She lied to and about me, called police to my house…read more(huh???) and blocked me on the patient portal for many hours. Even my insurance company says they've never dealt with anyone like her. Sadly, I fear my FPN Jamie Basten also did not have my wellbeing in mind judging from her unresponsiveness to my medication needs. Helen is a no go, too. I would strongly urge you to look elsewhere for a committed provider.

Dr. Giese is great, he always takes the time to talk with me and provides the best and most…read morethorough medical guidance. I have been a patient of Dr. Giese for the last 12 years and I would not change. Great care and great service.

This isn't for Dr Giese my son went to him years ago but this review is for a physicians assistant…read moreand all of a sudden him charging my grandson's visit who does not have any insurance billing it as difficult visit even though we've been going there for a year so if it's difficult or extended then they can charge you more but it's never been difficult and it's never been extended ever and we've been going there a year all of a sudden someone ups the bill originally they told me it was $125 for self pay but when you get in there they surprise you with a list and then make sure you have it when you leave and they charge you upfront $125 and if anything else is done then they charge you for that later well guess what my grandson never been sick to have it be billed as a difficult or extended visit is exactly the same as it was one year ago and every time after that that we go for his medication refills for ADHD, but anyway they bill you after the fact a bill comes in the mail apparently I was supposed to pay it while I was still in there but I stuck my head into the tiny little office and asked if that was it and the girl said yes I said no other payments right and she said no but loan behold I got a bill in the mail!! Billed me For an extended visit which there was not no extended visit he was only in there for five minutes with the doctor and they did a weird thing there were two nurses we had to see one was outside the room she did his blood pressure n weight most places they do your weight but they don't normally do your blood pressure while standing up or sitting outside the room it was just plain weird maybe trying to use the time trying to use that as an extended visit I have no idea!! The billing department is trying to justify this extra charge which by the way they're not very nice at the billing department either I asked them to speak to the doctor because he would know for sure it was not an extended visit plus I know that my Apple phone knows for sure that we weren't in there for an extended visit! Nor was it a difficult visit we've been going there a year he's been on the same two medicines ever since for his ADHD Focalin it used to be Vyvanse now we just stick with Focalin because you can't get Vyvanse very often anymore they're always out of it everywhere it's a popular medication for ADHD so they're telling me and I looked this up there was a new code that went into effect last January they're saying it was five years ago but according to what I read it was a year ago for Medicare well he's definitely not on Medicare he's 13 so they're using that code for the difficulty he wasn't sick it was exact same visit to refill his medication which we've been doing for a whole year which nothing new is added everything was exactly the same from a year ago but yet now we have to pay more it's not a lot more but it's the whole trying to scam me that I can't take!!!!! Beware run n find a diff medical clinic !! the other reviews that I've read are not good especially the front office!! I had dealings with the front office upfront I wanted to go in the front door like normal doctors offices but they told me that if you were seeing the PA you had to go in the back door they weren't too bad up front that's why I actually want to switch I didn't wanna deal with the lady in the back, so I go in the back door we see the PA you have to park in the back and you have to go in the back door and then you have to visit someone that's very she's not friendly put it that way the other girl is she's very friendly. But it's just not a nice welcoming situation. The doctors office said I used to take my grandson to over in Michigan it was so much different and so much better I wish we could still use that office there's just something so off about this office I wouldn't recommend it at all I only do it because of his medication and we've established with them a year ago The doctor is nice but I don't know why he didn't listen to my calls when I called the billing department I asked them to tell him that my Apple iPhone says it was not an extended visit. Either they didn't tell him or he's just ignoring it!!

Well, I've got to say I love my Dr. Brian Chudik, i've been a patient of his for approximately 20…read moreyears. The problem is the Hospital, works for the Advocate, group. In recent years they've gone to a telephone system where I believe they answer your call out of State. You have to put your birthdate in First so they can route you to the right people and then when they do that you gotta tell them who your doctor is, what your birthdate is again and you have to leave a message and they never ever, ever contact you back. I physically had to make an appointment with the doctor just so I can ask him a question because there's a problem with one of my prescriptions. In my opinion, this is ridiculous. Years ago you could call the doctors office and they would usually get back to you later on that day but not anymore. Corporate America is taking over everything and they are destroying it in the same breath.

The last review by Kevin A. is very accurate. Beware this office. I have used their doctors for…read moreyears but will never set foot in their office or any Advocate office after my most recent experience. A few quick points: - They are extremely expensive: A simple diagnosis of a sinus infection, which I told then I had, five minutes with the doctor cost $179.00. That is with medical coverage from a Fortune 500 company. - They are well known to charge outrageous prices: As I said, I had been going there for years but something has really changed. After being overcharged I started looking for a new doctor using my health plan. One tool compared average area costs for common appointments against the individual office they were reviewing. This Advocate Medical Group's office was 70% HIGHER then even the area average in Algonquin. This is a con-job. - They will not respond to your requests without constant pressure: Kevin A. had the same experience I'm having. They are totally unresponsive. Their tactic is to avoid you. Avoid this office like the plague. Avoid Advocate as a whole if this is how they run their business.