My initial mammogram appointment was scheduled at Trinity Hospital by default. I must admit after having read and heard of some not so good reviews I was initially quite skeptical. However, I decided not to change my appointment to an Advocate site much further away from my home. I am proud to say that I was pleasantly surprised! Upon entering the hospital I noticed that it was clean and had new furniture in the waiting room area that was aesthetically appealing! From the intake clerks at the front desk, to the medical assistants, nurses and physicians, all were professional and pleasant! That was about 10 years ago. Since then my family and I have had other procedures, along with physical therapy and ER visits at Trinity Hospital and can report that all encounters have been positive. Keep up the excellent work Trinity Hospital! read more

Office Reynolds took good care of her duties and much much more !!!!!! She also made me feel like I matter through the waiting process from start to finish.Thank you so much for caring OFFICER REYNOLDS read more

I came to the Emergency room at 10:51am and went to the back at 5:51pm. Officer Reynold showed Excellent safety measurement wonderful heart filling care and companionship not just to me but others that was in the emergency room. so keep doing your job and much much more to help others. Thank you for showing me I'm not invisible. so i want you to know you to know you are not invisible either. ICY!!!!!! GOD BLESS YOU!!!!!! Stay Sharp. read more

My loved one is currently here. I'm concerned. We need more health care options s when there is an emergency.

The quality of care with the family health doctors is excellent, especially Dr. Nelson. The care of the specialists has been exceptional. She provides quality care, is detailed, and attentive to the patient's needs. The front desk was very friendly today and made sure all of our needs were met. We had a pleasant office experience. The type of care was for families, and is capable of helping with a variety of needs. The office is conveniently located where all needs can be met, such as labs X-rays etc. read more

Advocate Trinity Hospital - Hospitals Near Me - Chicago, Illinois

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What a trash location! If this is representation of health care in America God help us all. From 4 hour waits to staff that couldn't care less about the sick. My mother has been here in the general waiting room for 4 plus hours for something that we were told we need to rush for. Rush for what if the service is this bad. It is a crime how people are treated in this community. It's time to shut this hospital down if they are not equipped to help. read more

Long wait times even when ED is mostly empty. The reception staff was very welcoming and polite. While waiting I witnessed a nurse use obscene language with a patient's family and was rude. Most of the Nurses and Dr. were ok. Although they were not good at finding veins and placing I.V. lines. Once being discharged the Nurse seemed irritated and was very ruff with the patient. She snatched the needle out of arm, threw line on my legs and blood pressure cuff to the floor. This is the second/ third time I have witnessed unacceptable care and behavior leading to this review. I actually recommended the patient to this hospital. I feel sorry I did. read more

I totally understand emergency, but 12 hours and still haven't been seen is ridiculous. Short staffed because everything is walking around doing absolutely nothing. This facility needs to be shut down. The nurses and staff aren't doing anything but taking continuous smoke breaks. Security guards are allowing patients to sit in the waiting area and call African American, black bitches and killers. Then the security guards huddle up using profanity and talking about other employees trying to take someone else's spot. This is by far the worst facility I've been to seeking medical attention. I will never come back here. read more

I was very fortunate and bless with the team I had and on both occasions I was admitted. Dr Johnson (obgyn) was very exceptional. Everything was explained to me. Her nursing staff are always on time wether is scheduling or meds refill or labs being done. Dr Sophia (internal medicine) was so helpful even got my medication refilled at the pharmacy and made sure I had subsequent medication after I was discharged from her care to another Dr. All the Nurses and care team from ED, ICU, regular flow to PICU. Thank you so much. Don't dwell on the negative reviews about the hospital. Ask questions and advocate for yourself. Good luck! read more

Kind place Nice staff would say they are fast and professional Four hour wait time clean and very respectful For most part recommend them read more

Today, I have to give a 5-star rating. THIS IS ALL BECAUSE OF NURSE CHARNISE A. in Wound Care. She was simply amazing!! My mom has been receiving care at this clinic for at least a couple of months now. This was MY second visit to her appointment and I have to say that CHARNISE deserves a rating of more than TEN STARS! I was so humbled and impressed by her exceptional bedside manner. She was caring, gentle and patient throughout the entire visit and especially tolerant and helpful with answering any of my questions or concerns I had about my mom's care and treatment. I was so touched by her compassion that I had to stop a few times and acknowledge just how amazing she was! Charnise A. needs to be cloned! Her patience, politeness and professionalism exudes her. It was even noticeable as she was training another nurse, Rachel. I like to mention that Rachel was also very kind and polite (this was my second time being in the room with her). I hope Rachel embraces a lot of what she learns from nurse Charnise because that lady is a great act to follow!! Professionalism - Top Notch!!! read more

In June 2023, I wrote a 1-star review based on my experience. Well, I am going to be just as loud with praise as I was with disappointment. After my appointment different departments within Advocate contacted me to collect my feedback and apologize for the terrible experience in the ER. Nicole, Jerry, and Walter were absolutely amazing! Nicole was exceptionally compassionate, honest, and transparent. I visited the ER yesterday at about 10:00am and things I complained about in June 2023 were rectified! The registration and triage staff were friendly, quick to assist me, and knowledgeable. They were very empathetic and made me feel like my issue matter. The security officer on staff welcomed everyone and cleaned each seat (I watched him) without issue as he was courteous to us patients waiting. Nicole came down and made an announcement about the waiting time, renovations happening, and ensured us we would be seen soon. About 10 minutes after this speech, the waiting room started to clear. I was sent to the back in under 30 minutes of being there. The nurses were courteous and tended to my needs. I was immediately greeted by the doctor and informed about what could be wrong as she performed what she needed to. I felt like she cared and was honest. I watched the traffic and how Nurses and other staff members were interacting with each other and patients. It was a great second impression! I was comforted knowing I was heard and the change in the environment was proof. I would recommend visiting here, very early in the day if possible! Advocate truly turned my frown upside and confirmed my pregnancy I tried to tell them I felt in June 2023. Thank you to Nicole and all the staff members who assisted in this internal transformation. read more

Stopped by here a few times. For the most part the hospital is clean. Depending on the doctor they'll still see you if you're 15 minutes late. For things like x-rays they are really quick...I'm talking in & out within minutes which is much less than the registration time. They also push for echeck-in via the app or website which makes things much faster since you don't have to deal with patient registration checking your insurance. They have an open cafeteria if you're hungry. It has farm to table food, vegan food, etc. if you're a health nut. read more

Advocate Trinity Hospital - Cafeteria - Hospitals Near Me - Chicago, Illinois

I've been a patient here since 2002! There have been ups and downs at various times but overall I have very few complaints. Just had some Lab work done most recently this year and the computers were down, and it got a bit crowded; but the Staff was caring apologetic, kind and worked hard to get everyone taken care of. Great job Lab Dept. Thank You! read more

Bro ibeen Here For 3 going On 4 Hours I Am Fckn Pissed Thought I Was Coming To A Better Hospital But It's Starting To Feel On Still At Holy Crosss read more

Doctor...what brings you in today? Me....7 days ago I began having increasing symptoms of stiff neck, pain down my spin, migraine, unable to eat, nausea, unable to move my bowels, severe chills and harsh cough. Pain is 8/10. Doctor...just get some rest, drink lots of liquid and take the cough syrup I've prescribed. I told him I wasn't seeing a health professional to be paying for a home remedy. He walked out. I asked for a manager, she said she will be right there. 15mins later Dr Muhammad Ali comes back in the room and said "you're all done, you can go". The manager office door was now closed. Another occasion was I got scheduled the last appt of the day, when I arrived the door was locked and no personell insight. Another occasion, I got a Pap smear and was irritated for several days thereafter (no latex allergies). Finally, I asked for a FULL std screening, I was not tested for HIV. I'm switching back to UIC health. read more

all 5 star ratings are fake. this is the worst hospital in Chicago. The doctors need to go back to school. they will have you sitting for hours. very unprofessional. the hospital isn't clean. I will never go back. worst experience ever read more

This hospital killed my mother. She was taken there by ambulance. The so called staff completely Mis diagnosed my mom Aneurysm as diabetic related. When I got to hospital they had my mom strapped to a bed. By the time we removed her to a real hospital. Where she was properly treated it was too late . She spent a month in ICU. But due to the incompetent treatment she received at Trib read more

My brother had a knee replacement surgery as Christ was booked out a month. First of all the nurses & physical therapists were wonderful. Hospital management & communications with family were nonexistent. Could not get thru to Case Manager or Social Worker, calls never returned. All info I received was from the nurses on the floor. Dumped my brother at home even though he was suppose to go to a rehab facility. First night home he fell three times & had to call fire department to get him up last fall. Returned him to hospital, readmitted after 7.5 hour wait in Emergency Department. Management needs to take a look at their communication with families & how their employees are responding. read more

The nurses here are amazing. I came thru the ER and ended up staying for a week due to swelling. The nurses were very attentive and a pleasure. read more

I came to thing hospital in excruciating pain I got there at 10:05 Pm only thing was done was my blood and urine I didn't get put inside a room till 6:30 am 6 hours of sitting wen I finally got put inside the room it took 45 min for someone to come in to hook my IV up . 4 hours come past now the doctor coming in to finally start working 2 more hours come past they coming back in room still no update of what's going on 2 more hours come past still don't know what's wrong with me they ran test taking 2-3 Jst to come back inside the room . Overall I wouldn't dare recommend ANYBODY TO COME HERE BECAUSE THE SERVICE ISN'T RIGHT .wouldn't recommend anybody to come here read more

Came in for an ultrasound of my leg to rule out a blood clot in my leg , my nurse says they will see what it's for and push you quickly, 3 hrs later they will see me, this is what is wrong with our system ,they stick you in between their patients with appointments, not a problem, but when the nurse goes back alone because appointment not here and I am waiting that is a crappy system. Worst freakin hospital next time go to a medical facility that only does testing. read more

Advocate Trinity Hospital - An empty waiting room but I'm still waiting.....WTF! - Hospitals Near Me - Chicago, Illinois

I can't believe it. I was in Trinity Hospital for 4 days because the CATSCAN showed a mass in my stomach. Had biopsy on 4/16/21. Today it's 4/26/21. No results yet. What the hell. When the results come back and if l need the mass removed Trinity will not be removing it. Hospital beds and pillows are the worst. Sad, need an update read more

Just taking the time out to say thank you so much same day surgery department. I'm so happy to say thank you so much for treating me with so much kindness and love. Everything was done so professional. I've been coming to this hospital for many years And SDS had been 5 star a long time Hats off too y'all And a special hug goes out to Mary Lou in Pre Op SDS Department Chapel Renee Nurse linda and Ms. Sylvia Thank you for keeping my family updated And most of all this hospital welcomed my Dr. With no problem. Dr. Primus was able to come too this hospital by my request. He is not on staff at this hospital. He told me that everything was top notch for him in the O.R room. And he had a very nice team to work with. He was very pleased. And I'm very pleased Thank you so much Advocate Trinity Hospital read more

Advocate Trinity Hospital - Dr. Julie Taylor has been my Dr. And my 2 Son's Dr. For 7 years. - Hospitals Near Me - Chicago, Illinois

Crystal Brown on 2 South is an Angel! To me it seems like Trinity did a complete revamp and clean up of "bad" staff! It seems like everyone is kind, caring, compassionate and seems to go out of their way for the patients. Crystal was so kind to me dad and kept checking in on him and making sure he was ok. What a great experience because we actually stopped going here because of bad stuff that happened in the past when my dad has been here! I like this new change!!!! Makes me happy to see this! read more

Terrible customer service. I've been trying to receive my medical records and only one person can send them but this one person is never in nor picks up the phone. Can't leave a message either! Frustrating!!! read more

I would give this hospital 0 stars if I could. In the ER and my wife was forced out of her chair by a housekeeper that told me that's what the wheelchair is for. Having mahor trouble walking. It was more important to mop under the chairs than come back at abother time. There has been multiple times being in the ER that service has been horrible. Previous times we had to medicate ourselves because waiting on hospital staff to promptly attend to us would have resulted in a medical crisis. This will definitely be the last time I give this insurance money to this hospital. The nurses in the ER have been great.....some staff are rude and would rather get thier job done that to give minor customer service. This hospital has great staff just not all the time read more

Where people go to die. This place sucks. My mother was admitted to the hospital yesterday at 7pm via ambulance in the middle of a pandemic where visitors were not allowed. We relied on the phone to give us the information so we kept calling the emergency department to get any updates and all we were told was she stable even though she wasn't responding to calls and texts. Patricia the OR operator/nurse whatever she is was USELESS. She failed to give us any updates and told us "patients have a right to their privacy." We are her family!!!! It's a pandemic. Give us a break. Come to find out she was transferred to UIC at 3am. Guess who didn't let us know this--Patricia. Thanks so much for nothing. read more

I went to Advocate Trinity Hospital East on 93rd St. 11-02-2020 to get a COVID test. Jorrian the young lady who administratored my test was Amazing. She was friendly, professional and so very refreshing. A gentleman ahead of me told her about an issue he had with correcting his contact information and she was so patient and kind in helping him. I just felt the need to mention it here. I'm sad to say this....however, you don't see her type of kindness and thoughtfulness anymore. Thanks Jorrian. I hope I spelled her name correctly. read more

worst hospital ever! sat for over 6 hrs before leaving out... all because someone took my name off of the chart, had to re register me & everyone was rude taking advantage of me being unable to speak. kept lying giving me the run around. i highly recommend going elsewhere. they will let you die here while they sit around chattering and on thier cellphones! read more

If you don't have a good doctor, then I will recommend mine! Dr. Julie Taylor, at Advocate Trinity Hospital. This has been my family doctor for over twenty years!!!! She is fantastic. I love my doctor She do t mess around, she is very, very thorough. She follows up with her patients and she explains her diagnosis with care and compassion. This lady is awesome! Thank you for all that you have done for my family and continue to do. It has truly been a pleasure having you as my family physician. May God bless you & yours! Amen. read more

Worst hospital you could be stuck at. My relative was brought in here thru the er and is now in icu. The nurses were attentive in the beginning and now you can't find one around. And this is ICU!!!! And if you find one she is either filing her nails or on her personal phone in her ear!!! Like seriously ??? You have people's lives in your hands!!! NO if you don't have to DO NOT come here!!!! read more

I would not send my worst enemy to this Hospital. They are way understaffed and all they want to do is take test and Bill your insurance company. I stood in the hospital for 11 hours last night and left because they were talking about another 11 hours in the emergency room just sitting there waiting they need to close this Hospital down. read more

Very long waits. It's unfortunate that my community does not receive high quality care.

This hospital has gone to the dogs. if you have good insurance, don't waste your time here. went to the ER and sat in the waiting room for 12 hours, and left because they didn't have the staff to handle emergencies. Went to the ER again and my husband has been sitting for 9 1/2 so far. when you question the staff, they all have different excuses. 1. theres only one doctor had to ty to find ano to come in. 2. waiting time is about 6 hours, huh! 3. We had a death and that push us behind two weeks in a row., etc. in this case this hospital shouldn't be open because they're not equipped to handle any situation other than a pinky toe. Never again. I wouldn't recommend this building to my worst enemy. read more

This hospital has THE most incompetent work staff I have ever encountered. I entered the emergency room screaming in pain( I was brought in an ambulance,called 911 and everything) and it took THREE HOURS to finally get some pain medication. The WRONG KIND of pain medication for my injury. I was in the emergency room for a total of 6 hours, in horrible scale 10 pain the entire time. Fast forward a year and my grandmother falls and breaks her arm. We call the ambulance for her and they arrive promptly. She was in and out of the hospital very quickly and now I see why! Her arm joint had completely slipped out of her socket and she was in terrible pain. She was on her way out of the hospital and the incompetent idiot nurses FORGOT TO REMOVE THE IV FROM HER ARM. It still had blood in it and everything! To top it all off, the sling they put her arm in was done completely and totally wrong. Her arm was left dangling there and would've caused further injury had we not gone back and her reevaluated by another doctor. This is a dangerously horrible hospital with stupid,incompetent, ghetto nurses who really do not care about you. Go to the University of Chicago and it could literally end up saving your life. read more

Crawl, walk, or run to another hospital should you or a loved one need medical care or concern should someone die. PLEASE!! While on the surface they will give you a good "performance", but when it really counted - as in my case - after my mother passed and our grieving family still needed them to "perform", as in provide a TIMELY DEATH CERTIFICATE to make final arrangements, according to the funeral home, it took 7 phone calls (no response). When I called, I was told by a staff person at Trinity that he called the doctor who should sign the death certificate, and he left several no returned faxes and several no returned calls to that doctor. Seriously?? I expressed my grief to this person and asked that he get this matter quickly resolved. With a promise of a resolution and a call, I received neither. The next day I had to call and THREATEN to SUE them (which I surely would) if the funeral home did not have my mother's death certificate THAT DAY!! Oh, and did I say my mother had died there exactly one week to the day. The only reason in the first place my mother ended up in that dreadful place is because of the location of her emergency. That was NOT her hospital, and I would recommend it NOT BE YOURS - especially if someone passes and you need a death certificate THIS CENTURY. I had heard many horror stories about Trinity Hospital and when my mother had to be rushed there, we had no choice because she was critical and needed the nearest hospital. But hospital care also includes TOTAL CARE, which is to say, compassionate after CARE for the family should a patient die to help QUICKLY facilitate final arrangements, hence - Timely Signing of the Death Certificate, Not Ignoring Phone Calls from the Funeral Director, Returning Family Phone Calls, Not Being Threatened With a Lawsuit to FINALLY Take Action!! Trinity is not compassionate during your time of need should your family member die - that was my experience - therefore this review. They are slow to respond, they appear not to care (they suspect they will be paid IN FULL), you get kicked to the curb - NEXT, and if I were you, I would give serious consideration to this nice on the surface "smiling" hospital. I and my family were treated with utter disgrace upon my mother's passing. We haven't even received a phone call of apology about all the pain and suffering and delay with respect to her final arrangements. read more

This is NOT a good hosptial. I was sent here because I was throwing up blood and was coughing like crazy. I had a horrible ear infection and chest infection and I had to wait four hours for pain medication. I heard the staff members laughing and talking about me because they thought the situation was hilarious. I kid you not. Every time one of the staff members came in the room and said they were going to come back because they forgot something, didn't come back for an hour and I have a witness. The worst part? They thought I was Mr. Gonzalez and wheeled me into a room to get me a ultrasound of my liver. What? I wasn't there for that and I certainly wasn't Mr. Gonzalez. This seriously happened. I have a major complaint on this hospital right now. The room is very dirty and they are just incompetent. It took them 3 hours to give me a pregnancy test just to give me the pain medication. Just don't do it. read more

I am disappointed with how Advocate Trinity does so poorly with coordinating patient MRI's and successfully executing patient testing. Each time I inquired about the MRI after the initial time passed, I was told a different story. This amounts to very poor patient service and a lack of confidence in the hospital which partially caused me to write this. In addition, one doctor was VERY unprofessional, over talked me and was EXTREMELY arrogant to mention her Ivy League education after she failed to perform a routine test. Funny thing is I never asked about her education. read more

ED Visit! My visit in the ED was nothing short of amazing. Interesting to say when one visits the ED, but that is the only way to explain. Upon entry, I was greeted by the registrar told to sit and she immediately checked me in. I was then asked to go into another room from triage where I was met by Corey who was thorough and once done he led me to a room. Once set up in the room, I was greeted by a nurse and told they were doing a shift change and my nurse would be in shortly. My nurse was Brian Alexander who was kind, knowledgeable and attentive. I appreciate that because most times healthcare workers don't always listen to the needs of the patient. Brian got me squared away and once he was done with screening, etc. I met Dr. Josh Sherman. Dr. Sherman had to be sent down from the heavens, he was GREAT. He jumped right in and got busy - he wanted to get to the reasons why I was in so much pain and resolve it ASAP. Within30 minutes, I was sent back for imaging. Once done, I only waited an hour to find out results, etc. Dr. Sherman and Brian worked collaboratively to ensure I was informed every step. I mean they'd even come in just to check if I was okay and needed anything. The attention to detail was phenomenal. I was able to walk out of the ED confident that the reason for my pain was treated and I'd be like new in no time. I am grateful for such a magnificent team. Though it was quite early, EVERYONE was very nice, attentive and compassionate. Dr. Sherman and his knowledge was beyond what I've ever encountered before and I am so happy he was my Dr. that day. Thank you Advocate Trinity ED for taking such great care of me. read more