I want to express my sincere gratitude to the ladies in Mr. Kottraba's office. Each of them…read moreprovides outstanding customer service, and their professionalism and kindness have truly made a difference. When I first switched to their office, I had a very negative opinion of State Farm due to a bad experience with a previous agent who was dishonest and misleading. However, the honesty and integrity shown by this team have completely renewed my faith in State Farm. Thank you all for restoring my trust and providing such excellent service.

even though I could not get insured Annmarie tried to help me out the best she could she was very…read moreprofessional kind and informative

I contacted Mason & Carter a month ago to get a quote on one of my investment properties in…read moreBaltimore. I was working with Dan Pufnock. I submitted all requested information for agent to generate a quote, and I never received the quote. I attempted to follow up with Dan several times via phone and email and he has not responded. Communication is very important when doing business. If the agent was not able to find coverage for the property, the professional thing to do is to communicate that to the customer. Customer service and follow-up is not good which is why I do not recommend this company.

Whatever you do, DO NOT trust the agent Rich Taylor who works for Mason & Carter…read more I asked him to lower my premium this year and not only was he not able to help out, he more than doubled my premium without even notifying me. He then went on to blame SafeCo for increasing their rates because he thinks they're going out of business! Why in the world would you keep your client with an insurance company who you think is going out of business ?!!! This guy is a real scum bag. Beware.

Absolutely the worst customer service we have ever dealt with. Still waiting for our not at fault…read moreaccident to be handled and the vehicle repaired.

I have both my personal Insurance and Business insurance with York, They have gone above and beyond…read moreto get us the best rate with great coverage. Also I have never worked with an insurance agency that has been so responsive to emails and phone calls.

Offered a good review of policy with competitive prices Could not match my current policy but…read morewill review again at a later date.

Jim, was very efficient at the start of policy (Aug '25). Then, Jim was able to issue a full…read morecoverage auto policy with a reasonable rate in Maryland. It was with a subsidiary of State Farm, GainsCo auto insurance. Never heard of the company. However, fast forward, when hitting a snag via the online payment portal, it didn't recognize the policy # being inputted in the system. GainsCo customer service may as well be non-existence. All modifications must be completed by the initial insurance representative who began the policy. Due to GainsCo archaic system & poor instructions by customer service, the payment ended-up being late. Maryland insurance compliance do not play. They'll charge approximately $200 for insurance non-compliancy in the state. I was advised by GainsCo agent, prior to making payment, the deadline will be 11/11/25. Insurance canceled on 11/10/25. Jim, the State Farm (GainsCo) agent didn't mitigate circumstances, to waive late fee or reinstatement process. They simply penalized me for not being aware of how to use the archaic online system. If online account numbers isn't entered correctly, it will not populate account payment information. Who knew? This was the first & will be the last payment to experience such awful customer services. When advising Jim of the dissatisfaction received by GainsCo, Jim simply agree with shopping market for another policy, elsewhere. Hence reasons for not completing a google review when starting the policy. Whatever happen to good (not even great) customer & product services. The real satisfaction arrives in the duration of contract (policy). It's difficult to refer anyone to companies who provides convoluted policyholder interactions. Prior to payment, it was requested to sign a "loss of property" form, indicating no damages was done to vehicle due to cancellation. I've paid the late fee, reinstated the policy & presently searching for a more reputable insurance agent & firm. This is not It!!

He's a stand up guy. He lays everything out black and white. Plus works hard to make sure you get…read morethe best possible coverage for the best possible price. He just doesn't do car insurance he also does life insurance and renter insurance as well.

Joe Ruggiero is the best of the best! Totally professional and easy to talk to, if you're looking…read moreto get a good quote goto him and his agency

I highly recommend Anvar as your tax accountant. He has been there and gone the extra mile for me…read moreand my family time and time again.

We have worked with Anvar to prepare our 2023 tax return. Anvar managed to work on our somewhat…read morecomplicated tax returns which had W2s, 1099 and rental property components ! From start to finish, he provided exceptional service with a very positive attitude. He was incredibly knowledgeable, patiently addressing all our questions and concerns, ensuring I understood every step of the tax filing process. He was accessible by email, phone and texts. Thanks to his skills, we managed to itemize and lower (legally) our state taxes by few thousand dollars. I highly recommend Anvar to anyone seeking expert tax assistance. Thank you, Anvar, for your superb service!

Had a great experience with my rep at State Farm Olivia she took great care of me and got me and…read moreamazing rate truly appreciate you young lady!! Highly recommend her services!!

Kalen was amazing!!!! Really helped me out with my quote and made sure to actually give me a call…read moreback through the whole process!

Dave Walcher was a life saver for me. I recently lost my health insurance do to divorce and Dave…read morewas extremely helpful and got me enrolled in a great health insurance plan. The entire process was quick and easy. I am so appreciative of his help and hard work.

David was great. He came to my home at my convenience and was very polite and engaging. David took…read morehis time with me as I had plenty of questions since this was my first time getting my own insurance after turning 25. We spent some time generating a plan that met ALL of my needs and 8 months later, I'm very pleased with my coverage! I called David once or twice just for some additional questions down the road and he always answers his phone! Thanks again Dave! Highly recommend this guy.