Our hotel used This Company to take us to the airport. I dropped my wallet in the van. We called…read morethe hotel right away, and they called the Company to return. to the airport. He said he may have to charge me to return. He had not even been gone 15 minutes. I thought well ok I'll give him a tip for his time. He returned jumped out of the van his first words were I was almost back in Guanajuato which was impossible, but ok. He handed me my wallet which was zipped closed. I had 2 credit cards and my Driver's license. In the zipped area i HAD three bills of $500 pesos and $40 in us currency. Cards were there but when I unzipped it I only had $20. I asked him where my money was and he kept saying he didn't know maybe it fell out of my walled which was zipped up when he handed it to me. This went on for several minutes until I finally just told him I was going to report him which i did. He had the nerve to say "I thought you were going to give me a tip."

Great tour for a great price!!! Visited 9 different places in Guanajuato. Guide is very…read moreknowledgeable as well. Loved it! Highly recommend it! We paif $150 pesos to tour the city of Guanajuato. This included Templo de la Valencia, interior de una mina, museo de la Santa Inquisicion, tienda de dulces tipicos y artesanias, recorrido panoramica, calle subterranea y tuneles modernos, monumento de Pipila, presa de la olla y zona residencial, museo de las momias

Nice, clean, organized. All you need from a bus station You…read morehave options in bus lines to take to your destination. ETN has double decker buses with one side for single riders that are willing to pay for privacy.

Very excellent experience!…read more We traveled from May 9 to May 12, 2022 with a family of 15, including a 1-year-old, 7-year-old, two 10-year-olds, a 12-year-old, and the rest were adults. I was able to contact Luis from Guanajuato Turismo Tours a few months before our vacation by WhatsAPP. Luis was very informative and we decided to reserve three days of private tours. Luis was available every time I contacted him he responded within minutes. We reserved the following private tours with Luis ahead of time with a small deposit of $25 through PayPal: Day 1: Guanajuato City Tour Evening: Callejoneada Tour Day 2: Privately created tour to Tres Raices Vinyeard and San Miguel de Allende Day 3: Tour de la Independencia We arrived at our hotel in Guanajuato and Luis and his co-worker Fernando greeted us at our hotel at about 8:30 AM. We had over 15 large luggage's in total and they assisted us with taking our luggage up the hill and at the lobby of our hotel. They were very patient and waiting for us to check into out hotel and wait until we all secured and changed to start our first tour of the Guanajuato City Tour. Luis and Fernando made sure we arrived at the pick-up location down the hill from our hotel. Luis and Fernando coordinated our private van transportation to accommodate our large group. They introduced us to our tour guide, Huicho and Saul our driver for the next three days. I cannot say enough about Huicho. This guide was probably the best and most knowledgeable person for ALL of our tours. Saul was a great driver and safely drove us to all of our tours with no problems and made sure our belongings in the van were kept secure. We highly recommend you request Huicho and Saul if you decide to take any tours. They were always professional and arrived in a timely manner, even though we were the ones running behind lol. We were very impressed how Luis and Fernando both ensured every morning that they greeted us at the lobby of our hotel to make sure we boarded our private van with Huicho and Saul. They communicated with me via WhatsApp and in person frequently and asked if we had any concerns. They also made sure we were satisfied at the end of each tour. Luis, Fernando, and Huicho engaged and entertained all parties in our group, which was much appreciated. Although, ALL of the tours we participated in were awesome. I have to say the best tour for me was the visit to the Tres Raices Vineyard and Winery. We were lucky to get an available spot for our large group on Mexico's celebration on Mother's Day for a Vineyard tour and wine pairing. We paid about $75 per adult and I have to say that was the best tour and wine pairing ever. If you like wine it is a must! They even entertained our children with stone-fired pizza's. Overall, we were very pleased with our tours with the staff of Guanajuato Tourismo Tours. I have to say it seemed like it was difficult to find a tour company online for some reason and I was graciously able to find them after multiple searches on the Internet. I was also not sure if it was safe pre-booking, but we found out that it was totally worth it and would do it again. I wish they had a Yelp account or Trip Advisor, but I will create a Yelp account for them. I think the thing we would change is instead of three days in Guanajuato we would have enjoyed another two or more additional days to truly explore what Guanajuato has to offer. Such a beautiful city and the people are great! I would suggest dining at the smaller mom & pop venues verses the bigger restaurants for more of an authentic experience. Luis and Fernando, on behalf of my family we want to thank you for coordinating everything for our large group. Huicho you were awesome and we miss you already. Until we meet again and hopefully it is sooner than later. Muchas gracias por todo y gracias por todo! Thomas Tallagua and family!

My review is based on the following:…read more 1) Group of 15 2) Group with adults and children (including toddler) 3) Great experience with lots of historic information 4) Willingness to learn and enjoy You might read some other reviews here by my family so I will try not to repeat many of the details they already shared, but I'd like to point out that if they can make a group of 15 with different needs/personalities happy then that should suffice to convince you to go with Guanajuato Turismo Tours. My grandparents are originally from Guanajuato, Mexico (Leon, GTO) but have lived in the United States for decades and it's been years since many of us have returned. We were fortunate enough to return with a new generation of kids; however, we came back as tourists. If you have social media and follow any travel IG accounts, you'll come to find that Guanajuato has been a hot spot for many travelers due to the many vibrant photo opportunities courtesy of the picturesque landscapes and charming details of the city and surrounding cities. Guanajuato Turismo Tours went above and beyond in enhancing our experience. They were not only patient with a large group, but they were professional, timely and courteous. We had 3-day tours and each day they would ask us for our opinions to get an overall feel on how satisfied we were. The two guys, Luis and Fernando, met us every morning at our hotel just to greet and walk us to the van that was to take us on our designated tour that day. We would then meet our amazing crew - Huicho/Wicho (spelling?) who was the narrator/tour guide and Saul who was the driver. We are a bilingual group with the exception of the kids who are more fluent in English, but they, too, enjoyed the radio-esque voice Wicho had (all in Spanish), not to mention his eloquence and articulateness. His knowledge of the cities we visited was astounding and his timeliness along with delivery was great. He was also able to answer many of the questions we had. Saul was a terrific driver - I usually get carsick and I felt fine the entire time. One of the best and unforgettable experiences we've had. As I mentioned above, we had 3-day tours and are listed below: 1) Guanajuato City Tours includes: Momias (mummy museum), Museo Ex-Hacienda del Cochero, San Ramon Bocamina, Castle, etc. 2) Tres Raices Vineyard (WOW - hands down best wine tasting experience and admittedly, we do A LOT of wine tasting), San Miguel de Allende 3) Dolores Hidalgo, Jose Alfredo Jimenez Museum and Tomb, Mezcal tasting, etc. I highly recommend if you are into learning, adventure and are open-minded. Muchas gracias a todos! - Stephanie M.

** Israel Torres: +52 473 597 3953 (+52 is country code)…read more We were in Guanajuato for a week and our Air BnB host recommended Israel to pick us up from the airport in Leon. We were getting in at 5:45 in the morning so we didn't want to mess with a taxi and all that and his price was very reasonable. He was on time, but our flight was a little late, he waited, he texted me to let me know he was waiting... Just perfect. Super nice guy and on the way to our place he gave us a little mini tour of the town and just made the whole experience awesome. I regret not having him drive us around on a tour while we were there, but that was just not doable this time. However, we did use him for the return trip to the airport and he helped us check in for our covid test online so the wait would be shorter and helped us navigate the process once we got to the airport. Again, above and beyond... I don't write a ton of reviews on Yelp, but we enjoyed Israel's service so much that I just had to share. It's rare when an airport shuttle is actually a memorable part of your trip.

I have lived in Guanajuato for over a year. While taxis in Bogota can be sketchy, the opposite…read moreis true here. Taking one of the green and whites is easy and safe. You will be perfectly safe just waving one down and the prices are predictable - 50 pesos for a short ride in Centro, 60 for a medium ride to nearby barrios, 70 for long trips. The drivers will wear masks, so should you and simply open your window in the usually fine weather. Nice drivers, makes getting around easy and reliable.

Another wonderful time at A10. We were greeted by the staff at A10 with open arms; lots of hugs and…read morelaughter. Such a perfect way to begin a GTO vacation. They spirit and attitude of the staff has not faded. Everyone was kind, helpful and reassuring during our stay. We stayed in the Olga Costa room; a larger room, with a boucany. There were celebrations every day, so we could hear plenty of street noice from our room. Would not change a thing, it is a fabulous room. They A10 for being the best! We appreciate everything you did to make our stay great.

I can't say about this place. Lovely, spacious, safe, clean, and quiet rooms. I love the art-themed…read moreboutique hotel. Location is ideal--so close to the Jardin but far enough that you are not woken up every day at 6am by the church bells or kept up late at night because of the troubadours or musicians at the Jardin cafes. Researched many many places before deciding on this location. It also has wonderful breakfasts included in the stay. There's a reason why locals come here for breakfast as well as hotel guests. The dinner is wonderful too. Enjoyed our last meal in the city there after dining out at a number of other places. We loved Red Tree House in CDMX. This is just as nice. It can be comparatively pricey but we got a fantastic discount by booking online at booking.com. For that price, it's so much better than some of the higher end hotels. I recommend this as a a place to stay. #treatyourself. Just keep in mind there really is no elevator. Hopefully you don't have any luggage or a problem with walking up 2-3-4 flights of stairs.

Good price, clean rooms, right across the street from the airport and good breakfast. Perfect place…read moreif you need to be close the airport for an early flight. Also, Torman Giantsbane is their spokesman!