Nice, clean, organized. All you need from a bus station You…read morehave options in bus lines to take to your destination. ETN has double decker buses with one side for single riders that are willing to pay for privacy.

La línea Tour Star autobuses no la recomiendo, nos subieron a un camión equivocado y no nos…read moredevolvieron el costo del autobús fue culpa de ellos y no nos buscaron otra línea. Íbamos a Querétaro

Small, passably clean bus station. Don't use ETN. They upsold me a round trip ticket in DF,…read morepromising no problem with available seats on the return date. Then there were no seats even when I arrived extra early. Also, the promised wifi didn't work. Use Primera Plus instead but reserve seats well in advance as Primera sells out fast because it's cheaper than ETN. Also, zero options for hot and/or real food. Just drinks and the standard horribly unhealthy Mexican snack food. I didn't see any surrounding businesses outside the station offering food either. You'd have to walk a way towards town to find any taqueria or something like that.

Pretty nice bus terminal. I took a bus from Mexico City. Premier plus, I believe, it was very clean…read moreand nice. The bus stop has clean restrooms, just make sure to have pesos to enter. Plenty of taxis ready to take you to your destination. A short quick walk to the uber pick up area. Plenty of food.

Very clean! People were polite and helpful. I thought the food they had at the cafe was really good…read moretoo!

To manny stairs to get there, we had problem with hot water they couldn't fix the problem so we…read moredidn't enjoy our stay there i know the views r amazing from some balcony's but i don't recommend this, customer service is not the best, look for more options

This was my first time in Guanajuato. I didn't realize I was going to visit during the Festival…read moreCervantino. After looking at some hotels and reviews, I chose Balcon del Cielo because it seemed to have a nice view, good reviews, had parking, had breakfast included and people said hotels down in the center were very noisy. It turned out to be a great decision. The parking the hotel uses is city parking, but our SUV rental was safe for two days. We didn't even touch the SUV rental during the two night stay. The parking was about $10 per day (24 hours). We were greeted by Luis, who was very friendly. They allowed us to get into our room a bit earlier than the check-in time, and the rooms were spacious and clean with great views. One of our rooms had a balcony and the view was an unobstructed view of the entire GTO center, it was amazing. The Wi-Fi was fast in both rooms, we had no issues with water pressure or other bathroom related things, the beds were comfortable, and the safes were functinal and useful in both rooms. A couple of great higlights from this hotel: one, an excellent breakfast is included in connection with Casa Valadez which is down in the city center in front of the garden and Teatro Juarez. The hotel gives you a breakfast pass per person in the reservation, and we had no issue with the restaurant honoring it. We just had to pay the restaurant a tip, and it was well-deserved since the food and service were excellent. We went to that restaurant twice for the breakfasts that were included, and even another time for dinner since it seemed to be one of the best places around, and at a good price. The other great thing about this hotel apart from everything I've mentioned is that they give you free passes to the funicular, which is a small tram that transports you from the top of the hill where the hotel is located to the bottom where the city center is, right behind the Teatro Juarez. Each trip would otherwise cost about $3 dollars, so we saved a ton of money and it was very convenient to have access to the tram. The tram itself felt safe, and the people who work it were very nice. The only downside is that the tram stops running at about 9 or 10 pm, so if you party and are stuck down in the city, you'll need to Taxi it up on to the hill, or you can also make it a workout and take stairs. We took the stairs down once just for fun. We also had to take the taxi up once but it was affordable, about $5 US dollars per trip. All in all, I would return to Balcon de Cielo. Great deal, great view, great amenities, great people and great service. Hopefully we'll be back in the future. Thanks guys!

One of the best bus experiences I've ever had! My friends and I were on vacation in Mexico and…read moregetting between cities required us to take these cool buses that drove us through Mexico in comfort. They provided us with food and beverages (those packaged sandwiches with pepper jam are fantastic!) to help accommodate us during the long bus commute. There were also plenty of entertainment options, including several movies (I finally was able to watch the second Spongebob movie, in Spanish of course!). There was also this interesting word search game that showed me several words I've never seen before, but I guess I only know high school Spanish. Tip: You shouldn't play that game if you get motion sickness like I do. By the time I finished the game, I was in tears from a nasty headache trying to concentrate. Don't be me. Enjoy your bus ride! The seats recline and and there are plenty of places to hold your things, like hangers for a trash bag. We got complementary headphones to listen to our movies, and of course after each trip, I grabbed a bunch of them for the road because I love free things.

Great statue, nicely made, powerful image and a great story behind it…read more This is on top, a reward after taking the funicular here! Local hero of the city, chekc out the small museum near by to find out about the mining history of Guanajato! You can walk up here but the funicular is a fun experience! Either way, you will be rewarded with great views of the city!

Five stars because it's definitely a must-do while in Guanajuato, but the main attraction is the…read morebeautiful view of Centro and the surrounding areas. You can take the funicular, walk or a taxi/Uber. The funicular is closed on the weekend (at least it was the time I was there). I recommend not walking up as it is brutal. I walked down and even that was hard. At the top are some food stalls, souvenir places and a nice cocktail bar/restaurant overlooking the view.