I had an appointment for Friday Feb 16th for my Botex. I get Botex for my migraines. After driving…read morethere for 45 minutes from my home, I was told my appointment was cancelled. They asked me to " do some shopping and come back in 2 hours" ridiculous!!!!!! I had NO shopping to do, so I wasted my time driving 45 minutes one way, only to be told that my appointment was cancelled. I will NEVER go back to The Atrium

I specifically requested female technicians. I booked and paid for a massage, facial, and pedicure…read moreone month in advance. After I was already scheduled for 10:00 with requested females you called me leaving me a voicemail that you had to move my appointments to 11:30, but said everything we talked about would be the same. I called back and again confirmed with you that I would have female technicians. I asked you specifically who my services were with and you told me Bridgette, Christine, and Lydia. When I got to the spa for my appointment, to my surprise I had a man for my facial which I specifically did not want. You also changed my other technicians! As a previous managing aesthetician and spa receptionist I am very disappointed in my experience here. You should take female requests seriously especially when these requests could be because of a person's religion or trauma! Thanks a lot!