I'm not the type of person to write a bad review or complain about anything but my experience with this place was so awful that I want to help people not make the same mistake as I did of spending hundreds of hard earned dollars on a service to not be done correctly and unprofessionally. So I went to Aesthetica Swansea to get filler in the under eye area in the beginning of July. The first red flag was when I was charged for the service twice. Instead of apologizing and immediately issuing a refund. She asked why I didn't tell her that I had a gift card (it was on file) and told me that she didn't know if she could refund me. After that she told me that I might need to go through my bank or maybe her manger could issue one. She asked me if I wanted to just keep it for other appointments to which I mistakenly agreed on. (Lucky since then I was able to get the accidental charge returned) In regards to the service, I was very unhappy with my filler from the second I got it. I noticed it was very uneven and pointed it out to her during and after the appointment. I left unsatisfied and went home to show my family who all noticed that it was uneven as well. I decided to call and make an appointment to be seen again, they said I could come in that day and that it wouldn't be a problem. Fifteen minutes before my appointment the injector texts me and informs me that we can't add more filler due to safety concerns. (Keep in mind I live 40 minutes away and was ten minutes away at this point) so the ride was for nothing because that could have just been said over the phone when I called for the appointment in the first place. In the next days I was noticing that the filler was sore under my eyes, especially my left eye and when touching it I could feel a large lump of filler. I had a family member feel it to see if I was mistaken and they were repulsed by it. I texted the injector and also brought to her attention that I had some lumps in the corner of my left eye. She assured me that it would smooth out so I gave it more time. It did not go away so I went to google and followed an article that gave tips on how to fix botched filler by rubbing the lumps with a jade roller so they disperse and it worked, after about a month the pain did get significantly better but the filler still looked awful. I texted her again and said "Hi, I am noticing even after the treatment my under eye bags are still very noticeable. the filler is still bumpy in certain areas and both eyes look puffy toward the inner corner. One of my eyes is also a lot less filled. Can this be fixed?" She told me to call the office so I made an appointment to see her and the doctor at the office as well. Since the doctor is also a dentist he had a limited schedule so I had to take work off to be at the appointment. A little less then week before my appointment I get a text that my appointment has been changed and this message left on my voicemail "your appointment for Thursday, August 18 um has to be moved from 1 o'clock to 415 thank you and have a great day...". Completely unprofessional to not ask, but tell me when my appointment is and not give me the option of choosing a time. I decided to still go anyway. Then as I'm in the parking lot waiting I get a text saying "this is AestheticA messaging you regarding your appointment today. Unfortunately, we have to cancel your appointment. So sorry for the inconvenience." My stomach drops because I just drove 40 minutes and took the day off of work to be there. I give them a call and the woman puts me on hold. She tells me that someone else was just going to call me and that there going to give me a call me right away. I waited for ten minutes with nothing before I decided to call them. They said my injector can not see me and that another person will. They told me to come in and again changed my appointment to a later time. I showed them my concerns. The doctor even said "I know what she means" twice so clearly he knew that the filler was poorly done but didn't want to fix it. But besides that none of my concerns were actually addressed. When I showed them the lumps that I got immediately after the filler I was told "it looks like eczema" (never had eczema in my life and I'm 22), when I explained that I paid 500 dollars for this service so I want it to be done properly he chuckled and said "I know it's so cheap", the doctor also walked out on me without saying a word. Overall I was extremely invalidated and none of my concerns were addressed. At the end of the day, to pay 500$ for a service to not be done properly or corrected is unprofessional and inexcusable. Do not trust these people with fillers. Go to some place reputable and don't waist your money and time like I did. read more

AestheticA - Lumpy filler - Medical Spas Near Me - Swansea, Massachusetts

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I recently had gotten micro shading done on my eyebrows. When I got there the girl who was about to do them asked me what I knew about the process... I then explained to her I wanted a very natural look she assured me that we could get the results that I was looking for and just to trust the process. When she did the outline for my brows I told her again I want them to be more of a natural look-I don't want them to be big and bold I made that very clear she understood and said absolutely I understand what you want. When I was done with the procedure she handed me the mirror and I was absolutely mortified! They are bold uneven and nothing of a natural look that I wanted. I called as soon as I got home and asked to speak to a manager. I was told a manager to get back to me on Monday-this was on Friday afternoon and the manager had left. I begin to panic because they looked so bad and uneven and even though that they will lighten and get better over time it doesn't change the shape that was given. I then began to reach out to different professionals in the greater Boston area and Providence area everyone I reached out to and sent pictures to said that it was a complete hack job and they're completely uneven and the person doing it clearly did not have a lot of experience I was told by several professionals do you have emergency ceiling removal done as soon as possible as it can only be done within 48 hours of having the procedure. Unfortunately on the weekend it was extremely hard for me to get this done I found a salon professional in New Hampshire which is 2 1/2 hours away from me but I was so desperate for help that I drove and had a procedure done that cost me an additional $300. The professional that I spoke to was very helpful and apologized for the bad experience that I had had she told me that because it was done so thick and so uneven there would definitely be needing a second session in eight weeks... Monday came around.... And no one called me so I called again...they told me that I would receive a call on Tuesday and that the manager is not in on Monday. On Tuesday I call because still I have not received a phone call. I finally got a callback from an office manager later that day who works at the 508 dentist since they are the same company. Her name was Carolina. She assured me that she would speak to the owner and explain to him what happened. I don't hear from her all week and then I got an email from her stating that she's tried reaching you several times but hasn't been able to I had nothing missed on my phone may have been a glitch but I always have my phone on me I had nothing from her either way I called back and she told me there's absolutely nothing that they can do because they look great and she doesn't see a problem. Several independent professionals saw the problem that I could clearly see on my face but yet they did not see that anything was done wrong. She said that I would not receive any money back nor will they help me with anything else that I've had done in the process to fix the hack job that I received. To say that I'm disappointed is an understatement I thought this was a great company what I had been there before but clearly I was wrong they do not care about their customers they do not care how their customers feel and she will not let me speak to the owner. I asked her to please reach out to the owner and she said everything goes through me you're not allowed to speak to the owner I spoke to him already and he said there's nothing we can do to help you. I told her she needs to go to the owner and explain again that I would like my money back because what I paid for is not what I received. Stay far away they don't care about doing what is right for the customer. I will let all my friends in the beauty industry know of my experience, as well as the people that have helped me have the emergency solution which is a whole network of beauty spa and salon owners that now know the story of how this company runs. very sad that the company can't make things right. Please see photo for reference- clearly crooked one is round other is straight... absolutely mortifying they think this is good work!? Insane! read more

AestheticA - Awful micro shading! Very uneven hack job. - Medical Spas Near Me - Swansea, Massachusetts

I had the absolute pleasure of seeing Jordan today for some lip injections and Botox. She was so knowledgeable and extremely sweet. Walked me through the entire process and always made sure I was comfortable and doing okay. 10/10 experience! read more

AestheticA - Before - Medical Spas Near Me - Swansea, Massachusetts

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I went here due to so many girls I know from my city raving about RN Alysha at Aesthetica, the location was not hard to find at all, they do charge $50 cancellation fee be aware if you book and are not sure if you can make the appt still which is reasonable since they are in high demand. I got 1ML of juvederm ultra plus xc with Alysha and 7 months post filler I am still thrilled with how plump my looks have stayed. She is very sweet and responsive , even days after procedure I was able to contact her on Instagram for all my questions about the do's and dont's and about the bruising and swelling that fillers cause. Would definitely recommend to anyone who wants any service here. I find their prices affordable compared to other Medi Spas that would've charged me easily double what they charge. Very chic waiting area as well. They are very active on social media as well which is a plus. read more

AestheticA - Took this photo immediately after injection session was over. Amazing results. - Medical Spas Near Me - Swansea, Massachusetts

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I have gone to see Mike twice now and I've never been happier with my new lippies. Mike listens and takes in what you say and delivers what you want. When I first saw him 7 months ago I requested my lip line to come out more, he suggested a softer product (forgot the name) but it came out perfect no duck lip, just enough to enhance my top lip. Second time around I go back for a touch up and I was shocked that he remembered everything I first told him! Consistency ! I travel from Boston to come see this man! He is the best!!! I love him! I put in a picture so you guys can see ! read more

AestheticA - Medical Spas Near Me - Swansea, Massachusetts

Don't even bother making an appointment for eyebrow microblading at this location. They don't do consultations and require a $50 deposit just to make an appointment. They also don't tell you it's $50 to reschedule any appointment. They are awful about returning phone calls in any sort of reasonable time frame. The receptionist Linda is fantastically rude and unapologetic about "their busy phone lines". Still waiting for a phone call back from manager. Go elsewhere! read more

I love this place! Alysha is a lip god!! I just finished my second session of lip dissolver with her ( had my lips done prior by someone else) and she walked me through the entire process. She was honest, took her time to explain everything, made me feel extremely comfortable and she is a super sweet and nice. Fingers crossed I finally get my new lips next week!!! I will never go anywhere else. read more

The injectors and staff here are simply amazing!!! They truly make sure they are ontop of all the latest products and techniques to make sure your looking your best! And if your anything like me and can't decide what the best look for you is they are great with guiding you in the right direction I've never felt more beautiful!!! read more

Obsessed with the work I've had done by Mike Anthony. I "cheated" on him once and will never do it again. The injector I went with on a whim *very well known so I trusted her* did not give me the same results. I will never quit you Aesthetica!!! read more

Absolutely exceptional. Jordan and the Aesthetica staff are very well educated and friendly. I felt completely at home with everyone I spoke to. Jordan took such care with my Botox & lip fillers. She guided me to what would be best for the desired results and tips and tricks for the healing process. I am completely satisfied with the results and will continue to return for all of my cosmetic needs. read more

Drove an hour to get there. Was 100% worth it!! Alysha was so professional, made me feel comfortable and was very knowledgeable. I would recommend this place to anyone. read more

I can't say enough good things about my experience with Mike Anthony here. I've had my lips filled twice before I went to see him, and I was very unhappy both times. The first person went too deep with my injections, and the second went too superficial, causing me lumps and bumps that were noticeable long after they healed. I came to Mike after seeing his Instagram a month before my wedding hoping we could fix them, and he walked me through all of the pros and cons of putting new filler over the botched filler I'd had before, and explained why he would recommend dissolving them and starting over. I was hesitant, since I'd spent so much on my lips in the past, but he was super transparent about the process, the price, and was in no way pushy about me doing it. I ultimately decided to listen to his professional opinion, and it was the BEST DECISION EVER. Two weeks after we dissolved, I went back for my filler, and I seriously could cry from happiness every time I look in the mirror now. They have a shape I never knew they could have, they're fuller than any of my previous appointments were ever able to make them, and the process was virtually painless for me comparably! He was very meticulous with the numbing, with his technique, and his demeanor. I'll never go anywhere else! I can confidently say I'll be able to feel my best on my wedding day. read more

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I drove 2 hours just to see the fabulous Alysha! She is so intelligent & talented, not to mention as nice as they come! She was very honest with me on products that would give me the best results, she took her time & explained everything with me. She did Botox and lip fillers & my lips are perfection! She takes pride in her work & it shows. Needless to say, I'll be making the trip whenever I need a touch up! read more

Alysha nailed my lippiesss! I have never been able to get a full lip shape on the top lip, and she finally did it! They look plump, beautifully shaped, even gave me the. Cupid's bow Ive been dying to achieve. Im sooooo pleased. She was the sweetest cutest thing! Explains everything thoroughly, while making you feel comfortable and excited. The spa was beautiful and extremely clean. I can't waitttt to go back! read more

I went for lip filler and it was my first time and I'm SO happy I chose Alysha. She was so educated & super sweet and she made me feel so comfortable. She spent a lot of time going over everything from the different types of filler they had, aftercare, and all things in between. she was truly amazing, I'm obsessed with my results and I'll definitely be coming back to her soon! read more

If you've been debating having your brows microbladed, definitely see Breala. I've had my brows microbladed by a professional on Newbury Street in Boston, but they turned out grey and patchy. Breala fixed them and gave me the brows I've always wished for. read more

Ive gotted my lips filled by a doctor in providence 4 times before I tried here and my lips have held up and lasted MUCH longer than before. I had four syringes within about 2 months added with my old doctor and my lips seemed to deflate pretty fast. Not sure if different doctors use different techniques but I had my regular juvederm injected by Mike here and my lips have been even more plump than before - and that was almost a year ago! I highly recommend booking with him. read more

I'm going with 2 stars because Alysha is so freaking sweet and amazing, and Sarah and Luisa are nice as well. If it were not for them, I would be giving 0 stars if possible. The front desk receptionist (Linda when I visited) is extremely rude and unfriendly and has one of the strongest resting bitch faces I've ever seen, ya that's EXACTLY what you want when you go into a medical spa. Unfortunately, she's known around the area for being a rude bitch...reputations follow you, just future advice for everyone. However, I am not pleased with my services of lip injections. Alysha was sweet and all but it's now 2 years later and I have granulomas that need to get removed and that costs more money. They looked great at first but after 2 weeks the granulomas started forming and I ended up going to a plastic surgeon to get them treated. I hope no one takes offense to this, and I'm pretty sure we all think this...but most of these nurse injectors are either RNs or rn-to-bsn through an online program. I would recommend seeing an NP at the absolute minimum. There's a reason results from a plastic surgeon never look like a blowup doll...they have the knowledge and actually know what they're doing. I mean everyone that goes in, even if they have the tinniest lips, gets a full syringe; go say that to a plastic surgeon and be amazed by his horrified face. 2 years later, and finally after having enough with the lumps (I figured they'd go away with the fillers) I completely regret spending over $5000 on various services here. read more

I came here for my first time using botox with Alysha and she was awesome! She was so professional, guided me through the entire process, was very thorough about letting me know what to expect and the do's and don'ts about botox. She made me so comfortable. She uses "girl" , "babe", and "sweetheart" alot , which I usually don't care for but she says it in a way of endearment and it actually made me feel like I was talking to a close friend because she is super caring! She even got me a coupon and money off of my service, which i'm not sure if that was an incentive for staff or not either way I was SO thankful and appreciative! Alysha was so good and I will definitlely be visiting her again for my next botox appointment :) read more

Do NOT go here!!!!!! I am so serious!!!!I've gotten Botox for years and moved to this area so I needed new place to go. I have NEVER been unhappy with results, even if I needed to go back for a tweak, until I went here.im livid and wanted to make sure other people didn't waste their money... I paid for Botox in 3 areas and did not see any results anywhere after waiting and waiting...nothing but 500$ less in my pocket and still needing to get Botox!! I've never gotten Botox and not seen very different and visible results. Not only did I feel like I just threw away money for nothing, there is an obnoxious push for cash tips for the RNs!!! I'm the person who tips 25% easily for great service but when did it become an expectation or proper etiquette to tip nurses for Botox????? So if you spend 500 on crappy/ ineffective Botox here, you'll be expected to leave an additional 75.00(minimum) cash tip... trust me, do NOT go here....it's not worth your hard earned money. read more